Drayton Valley, AB
Tel.: 780-***-**** Email: email@example.com
An organized, detail-oriented Administrative Coordinator with significant experience providing exceptional service and administrative support including event coordination to customers in person and over the telephone. Able to set priorities, multi-task and work under pressure consistently meeting deadlines while adhering to established safety practices. Excellent communication and organization skills with ability to facilitate, introduce and present information in a clear and precise manner. Proficient in the use of computer programs including Microsoft Office, Oracle and Work Management Programs. Recognized for technical abilities.
ATCO Gas, Drayton Valley, AB 1991 – 2016
Managed the day to day administrative duties in a front office ensuring all customers were greeted and assisted in a prompt and professional manner.
Prepared a wide variety of documents including correspondence and reports related to billing.
Coordinated sign up for new gas line installations, alterations and disconnection of gas lines.
Efficiently created and dispatched jobs to service and field technicians ensuring timely response times
Prepared and maintained monthly statistics of work completed
Provided administrative support that included time card entry, recording of overtime, expense reimbursement and credit card reconciliations.
Oversaw all office expense including utility bill payments; managed inventory of stationary and coffee supplies; ordered and replenished as required
Entered and maintained accurate and up to date billing information for new gas line installations, alterations and disconnections of service
Administered overdue accounts; managed collections and arranged payment agreements
Frequently sought to support projects requiring technical support to implement new system changes
Provided training to employees on new systems and changes to existing systems
Successfully completed office relocation with no down time and without any disruption in service to field and office staff, and customers.
Coordinated and planned events for staff functions including retirements, and formal and informal seasonal gatherings
Successfully supported 2 year project introducing a new Work Management System. Participated in testing and implementation, facilitated training to all employee users and acted as technical resource for program use.
ADDITIONAL PROFESSIONAL EXPERIENCE
R. Luc Rentals, Drayton Valley, AB
Owner/Operator, 17 years
Property management business managing up to 32 properties, houses, & trailers for high profile professionals in the Drayton Valley area.
Collected rent, ensured property was maintained, hired contractors and arranged for repairs as needed
Did up monthly statements for clients.
Have valid level one & two Food Safety certificate.
Have Pro- Serve certificate.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Business Banking Course
Name of Institution, Tellers Training, Edmonton Alberta. 1980
Computer and Dispatch course (CAD) Atco Gas 2000
Bruce Allen 780-***-****
Atco Gas Foreman ( now retired)
Known for 21 years.
Matt Taylor 780-***-****
Facility Manager Secure Energy
Known for 17 years.
Eric Spice 780-***-****
Owner of Loadstar Etps
Known for 15 years