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Training Office

Queens Village, New York, United States
May 13, 2019

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Bryan K. Davy

Queens Village, NY ***** (***) *** – 7934



•Apply adult learning theories and instructional design methodology to design and develop quality facilitator-led and digital learning experiences.

•Work closely with solutions team members to conceptualize, design, and create interactive learning solutions that target learning objectives.

•Work extensively with Senior Consultants and Solutions team members (internal SMEs) to determine the outline and content of learning.

•Provide consultation to determine instructional strategies (Needs assessment) based on client need and materials that meet learner and stakeholder needs.

•Engage instructional design process and best practices to ensure the quality and consistency of educational materials.

•Tailor existing learning materials and instructional content to meet specific client needs.

•Support the effort to gradually incorporate new technologies for instructional design and learning.

•Function as a staff resource and consultant for internal education.


Defense Acquisition University 12/2018 – 2/2019

Remote Senior Instructional Systems Designer

•Senior Instructional Systems Designer providing subject matter expertise to support the update and revision of the Defense Acquisition University’s (DAU) Acquisition Courses. Sr. ISD supporting the update, design, development and delivery DAU courses utilizing ADDIE.

•Perform initial assessment, front-end analysis, design, and development phases as required.

•Write analysis reports and design documents.

•Provide additional support to the instructional product as determined by the lead ISD as required, including but not limited to: Story boarding, Gamification, Video, Camtasia, and Adobe Captivate, and Adult Learning Theories

•Responsible for updating old outdated mainframe training materials and ensuring they have the new look and feel of newer SCORM compliant interactive materials.

•Work samples are available.

NYC Department of Health, NY 5/2018 – 1120/18

Instructional Designer

Under the direct supervision of the manager, conduct training programs, assist with the development of curriculum, exercises & validation exams.

•Provide remedial assistance to students who have difficulty acquiring the necessary skills to pass the certification review. Act as a resource person and problem solver during roll-out of new applications.

•Provide desig, gamification, classroom sessions and interactive training materials.

•Monitor and report the effectiveness of training.

•Perform workflow analysis and documentation for new applications.

•Provide on-going process improvement for existing applications, requiring clinical applications experience in hospital environment.

•Use Technical Writing capabilities to provide detailed documentation

Orange County DA, NY 1/2018 – 4/2018

Instructional Designer

•Excellent communication skills. Highly experienced with written documentations skills

•Ability to translate technical material into concise training materials to be used for both technical and non-technical users.

•Previous experience with employee software training, documentation, reference materials, topic-specific guides and or curriculums. Experience creating training handouts and reference materials for firm wide distribution.

•Maintain multiple training schedules. Participate in status reporting

•Additional skills used: Video Editing Captivate

ASA College, NY 3/2016 – 1/2018

Professor and Curriculum Developer

•Curriculum Developer responsible for creating and delivering training to faculty, staff and students.

•Professor and Faculty Trainer providing technology training for students, staff, and academia, as well as corporate clients. Use Adobe Captivate to create training materials. Blackboard and ORACLE Virtual Box used to deliver instructional materials and content. Show other professors and managers Blackboard and VB.

•Create ADDIE Curriculum materials: including Windows 7/8/9/10; and Office 2007/2010/2013/2016/365.

•Use Moodle and Adobe Blackboard to provide Online Learning products. SCORM knowledge.

•Faculty Trainer responsible for training staff, faculty and administration in Windows and Office.

•Educational consultant responsible for creating and delivering training for accreditation.

•Coordinate Faculty Library activities including: ordering media & resources; review faculty materials;

•Create lesson plans, normalize tests, standardize curriculum, and mentor junior teachers.

•Provide educational services for various institutions of higher learning in the tristate area.

•Soft skill training, including project management, supervisory training, and interpersonal com skills.

•Standardize/Deliver all computer training to faculty, staff, students via ILT and distance learning methodologies.

•Develop and provide E-learning utilizing state-of-the-art equipment an instructional design methodology.

•Run Teach-the-Teacher for MS and Technology Trainers via ILT and WebEx.

Fragomen Law Firm, NY 10/2013 – 3/2016

Instructional Designer and E-Trainer

•ISD and E-Trainer providing technology training for law students, staff, and academia, a corporate client.

•Use Adobe Captivate to create training materials. Use Cornerstone to deliver instructional materials.

•Training New Hires & employees on proprietary applications Microsoft, and applications as necessary.

•Maintaining our firm wide training documentation and calendar. SCORM knowledge.

•Assisting in authoring new eLearning modules and Cornerstone LMS administrative tasks.

•Experience delivering training with Adobe Captivate; Adobe Connect; Cornerstone LMS; and WebEx

•Experience with testing new applications and/or upgrades to existing applications.

•Create ADDIE Curriculum materials: including Windows 7/8/9/10; and Office 2007/2010/2013/2016/365

•Experience as an eLearning developer an Instructional designer.

Dillistone Systems, NJ 6/2013 – 10/2013

Senior Software Trainer

•Trained clients on the proprietary software package: File Finder.

•Provide technical support to clients over the phone or via email.

•Provide customer service on the software package.

•Perform installations, upgrades, and server moves as requested.

•Deliver online and offline training on a one to one basis.

•Provide user support to clients that called in looking for advice on how to use our products and services.

•Assist with legacy and windows XP/7/8 and Office 2003/07/10/13 software training.

•Use innovative tools to deliver client training including, and not limited to: WebEx, GTM, GTA, and tools.

•Functional knowledge Cornerstone LMS, audio and video recording production.

Shearman & Sterling, LLP, NY 2/2013 – 5/2013

Senior Online Trainer

•Create ADDIE Training materials for Training Department: including Windows XP & 7; and Office 2003 & 2010.

•Experience creating; supporting; and training users in a Windows 7 production environment via phone, desk side and classroom settings.

•Excellent knowledge troubleshooting Microsoft Office/Outlook 2010.

•Provides technical support for global help desk team with a spike in global volume due to new applications; Train staff and users on MS OCS; MS Networking, MS Office; ADOBE; Proxy Cisco, eDocument Manager; DeltaView; Workshare.

•Provide training documentation and technology proficiency training for all levels of management.

•Participates in rollouts of new software and hardware technology.

•Use Workshare Compare, Document Management, Carpe Diem, Elite, LexisNexis, Adobe products; etc. Run Train-the-Trainer for MS and Technology Trainers via ILT and WebEx formats.

•Use Adobe Captivate; Adobe Connect; to deliver training.

•Adobe Creative Suite CS6 (Photoshop, Illustrator, Flash, Audition, Premiere); Adobe Captivate 8

•Microsoft Office Suite all versions. SCORM knowledge.


MS Windows 7 and Office 2010 Senior Tech Support Specialist- PR Newswire, NY 09/12-02/13

Senior Tech Support Specialist and Trainer- Swiss Re, NY 04/12-08/12

Help Desk Supervisor and Trainer- NYC DHS, NY 11/11-03/12

Trainer and Senior Tech Support Specialist- CBS Showtime, NY 09/11-11/11

Remedy and MS Office 2010 Trainer- NYC DOITT, NY 06/11-09/11

Professor and Instructional Systems Designer- CUNY, LIBI, LIU, NYIT, NYU, & Wagner College, NY 04/09-06/11

Technical Trainer and Instructional Systems Designer- New Horizons Learning Center, NY 06/08-04/09

Online Software Trainer and Instructional Systems Designer- BR Data, NY 07/07-06/08

Tech Support Specialist and Instructional Systems Designer- DOE, DOH, Jasmine Technologies 07/03-07/07

Technical Support and Online Training Specialist- Cablevision, NY 01/03-07/03

Instructional Systems Designer/Tech Support Specialist- New York Blood Center, NY 05/94-01/03

Technical Analyst/Tech Support- Bank of New York, NY 10/87-05/94


NY State Licensed Business Schools Computer Application Teacher

NY State Licensed Business Schools Management and Marketing Teacher

NY State Licensed Business Schools Office Skills Teacher

NY State Licensed Business Schools General Education Teacher

USAF Certified Computer Instructor

USAF Certified Aerospace Instructor


Masters in IT, NYIT

Professional Certificate in IT, NYU

Bachelors in Management Systems, Peru State

Associates in MIS, USAF

Associates in Aerospace, USAF

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