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Administrative Assistant Medical

Saint Joseph, Michigan, United States
May 12, 2019

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Cheryl Kingsley

**** ***** ****** ***, ************, MI 49127

269-***-**** cell

Professional History: I have over 24 years’ cumulative experience as a medical records technician, customer service representative and as an administrative assistant.

Work Experience

Most recent: Caring Circle/The Merlin and Carolyn Hanson Hospice Center

From 10-25-2010 to 11-2-2018

Job title: Service Operations Specialist and Administrative Assistant

Duties included:

Serve as the receptionist and phone operator for the general public.

Maintain all medical records, review DNR accuracy, process physician orders, assist the finance department with information whenever needed.

Run reports as needed (caseloads, medication profiles, intake reports, Inter-disciplinary Team reports and Plan of Care reports for various facilities.

Office duties to include but not limited to scanning, copying, faxing, emailing, handling all mail for employees and our patients and duties as assigned.

Ordered supplies for the building…medical, office, janitorial and kitchen items (when needed).

Oversaw building maintenance and kept a tight schedule with vendors to make sure all systems were maintained on a regular basis per regulations.

Helped my team members whenever and wherever possible.

Committed to the continuous improvement of the patient experience.

Pulmonary Partners of Saint Joseph, MI

From 5-2008 to 1-2010

Job Title: Medical Assistant and Receptionist

Duties included:

Greet patients, review demographics and collect co-pays/balances due.

Check patients out and schedule any follow up appointments or testing.

Medical assistant duties included taking vitals, review medications, review proper use of inhalers and downloading data from CPAP machines.

I also traveled to the satellite office in Niles, MI twice a week to run the office there as well.

Research Coordinator at South Western Medical Clinic/Stevensville, MI

From 11-2007 to 5-2008

Job Title: Research Assistant

Duties included:

Required to sit in on each research study program, read and understand the material.

Screen potential new patients for the study.

Administer medications, monitor and record all information per study protocol.

Cheryl Kingsley

1782 South Sierra Way, Stevensville, MI 49127

269-***-**** cell

Medical Records at South Western Medical Clinic/Stevensville, MI

From 8-2003 to 11-2007

Job Title: Medical Records Technician

Duties included:

Responsible for running the medical records department smoothly and efficiently.

Answered department phones, took messages and worked in sync with other SWMC satellite offices to keep patient records as current as possible.

Made sure all charts were ready for the next day.

Worked in tandem with the triage desk getting them whatever they needed to help a patient on the phone.

Performed office duties, copied and mailed patient records per HIPPA regulations.

Purged deceased, terminated or transferred charts to storage daily.

Medical Records at Family Physicians of Saint Joseph, MI

From 7-1995 to 10-2002

Job Title: Medical Records Technician

Duties included:

Filing paperwork to patient charts.

Made referrals and checked authorizations for patients.

Gathered and prepared the charts for the next day.

Answered the phones, took messages and made appointments.

Ordered office supplies and maintained the office equipment.

Handled all record requests per HIPPA regulations.

Designed and implemented the procedure for purging records to offsite storage.

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