DEEPIKA KUSHAGRA PANDEY
C- 2044 Indira Nagar,
Uttar Pradesh, India
The Cove Rotana Resort – Ras Al Khaimah
Sheikh Muhammed Bin Saleem Rd, Al Dhait South
P.O. Box 34429 Ras Al Khaimah, UAE
Visa Status: Long Term Visit Visa.
Passport No: S9153599
Entry Permit No: 101/2019/77/0815765.
Date to Exit date:13/03/2019 to 12/05/2019
• Master of Business Administration post-graduation with 7year of experience across, counselling, Administration, personal Development executive, Center Head, Facility management. Business development management.
• Proficient at managing and leading team for running successful administration and facility operation achieving smooth process transitioning developing procedures services standard for business excellence.
• Process proactive attitude & excellent interpersonal communication organizational skill with the proven abilities in team management and customer relationship executive. AREA OF EXPERTIES
• Identifying and implementing strategies for building team effective by promoting a spirit of cooperation between team member.
• Planning targets, monitoring number and archives of all targets all pre-set standard in the marketing goal.
• Integrating with team to plan their development and evaluate to the progress made as well as improving development opportunities coaching and resources. Quarterly team outings
• Maintaining high discipline, Integrity and norm adherence,
• Coordinating with academic function for uniformity of process and policies.
• Coordinating with seniors for providing inputs for process control plans to ensure uninterrupted and smooth business operations
• Strictly adhering policies set by the company.
• Optimizing cost, constantly working on cost reduction like switching the light off when not required, minimum usage of Consumables, controlling AC temperature etc. Customer Servicing
Personal relationship executive
• Initiating Ans sustaining efforts for bettering customer satisfaction through regular feedback from the operation team,
• Providing effective resolution to student\Gradian Quarries and improving relationship with the customer, there by ensuring a position customer experience. CAREER HISTORY
Manager Human Resources (FEB 2018- FEB 2019)
Keepcart Retails India Pvt Ltd, Lucknow, Uttar Pradesh, India
• Assist in the management of the recruitment process as per Company standards to ensure vacancies are filled in a timely manner and with the most suitable candidate.
• Conduct the Human Resources Orientation for new joiners to ensure they are familiar with the company policies, rules and regulations.
• Provide Colleagues with advice and guidance to align behaviors and practices with the Company performance expectations and standards.
• Assist with the Disciplinary and Grievance process ensuring behavioral and performance expectations of Colleagues are met.
• Conduct exit interviews with leavers to understand the reason behind their decision to leave and address Colleague dissatisfaction and concerns.
• Analyse Learning & Development needs in the Company.
• Develop annual Company’s Learning & Development plans and prepare monthly reports.
• Consult with the Learning & Development Manager for the co-ordination of Learning & Development courses.
• Job training of new and existing Colleagues.
Branch Head (July 2016-May -2017).
Career Power (BANKERS ADDA/SSC ADDA)
Branch Head/Business Development Manager (April-2015 to June 2016) Paramount Coaching Centre Pvt. Ltd., Agra, Uttar Pradesh, India Senior Executive (Oct 2011 to Aug 2013)
Mahendras Education Pvt Ltd, Agra, Uttar Pradesh, India PERSONAL DETAILS
NAME : Deepika Kushagra Pandey
DATE OF BIRTH : 09
ADDRESS : C-2044 Indra Nagar Lucknow-226016 (Uttar Pradesh) India MARITAL STATUS : Married
SEX : Female
RELIGION : Hindu
NATIONALITY : Indian
LANGUAGE KNOWN : English, Hindi
Pursing M.B.A.(HR) from Sikkim Manipal University in 2017.
M.Com from Dr. B.R.A. University, Agra in 2011.
B. Com from Dr. B.R.A. University, Agra in 2009.
Intermediate passed from N.I.O.S. Board in 2006.
High School passed from N.I.O.S. Board in 2004
Name of the Program Name of the Organization Place Year Certificate of appreciation Health care society AGRA 1999 Science exhibition District science club AGRA 2000 Science exhibition CBSC AGRA 2002
Basic of Computer Agra Computer Institute
Microsoft office & Internet, Tally all version Agra Computer Institute Date:
Place: (DEEPIKA KUSHAGRA PANDEY)