RESHMA RAVI NAIR
Thane west.,Maharashtra 400604.
Experience banking professional with a focus on sales,lending and management.Demonstrates strong interpersonal skills and communication skills.
Possess stong communication,analytical,analysis and negotiation skills.
Sales and cold calling,Management,
Loan Analysis, Self Motivated
Customer Relationship Management.
2012 Bachelors in Commerce from R.J.Thakur College, Mumbai University.
2008 H.S.C from R.J.Thakur College.
OTHER QUALIFICATION :-
Proficient of using of Microsoft Office
Knowledge of Excel and Tally ERP.9
Conversant with MS-Office
Since Dec 2017 – March 2019 (BRANCH BANKING)
ICICI BANK LTD as a Assistant Manager
Main objective to generate leads and find prospects and convert these leads into customers.
Open current and saving account,to cross sell new products to Existing and NTB clients.customer mapping.
Proactively identify sales prospects and do business development activities in the area deployed.
Strategist and implementing ways to achieve sales targets for the bank.
Building strong rapport with the clients for future references.
Since Nov 2016 – June 2017 (BRANCH BANKING)
KOTAK MAHINDRA BANK LTD as a Deputy Manager
Selling of banking products to clients including Casa,credit cards, mortgage,Loans,bank Assurance,prospecting and identifying new leads and pitching to the clients.
Manage aspects of customer relationships. Generating additional revenue from existing customers by targeting higher wallet share and cross sales of bank products.
Cross sale of assets products.Achievement of sales targets for CASA no and value,etc for bank and investment products (TD,GI,LI, DMAT,MF).
Speed and efficiency of service given to all clients.
Since June 2013 – Oct 2016
INTELENET BUSINESS SERVICES LTD as a Customer Service Associate.
Managing large amounts of outbound calls in a timely manner
Identifying customers’ needs, clarify information, research every issue and providing solutions
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
Date of Birth :- 10/07/1990
Gender : - Female.
Nationality : - Indian.
Marital Status : - Unmarried.
Languages Known :- English, Hindi, Marathi.
Hobbies :- Travelling, Listening Music.
There by declare that all information furnished above are true, complete and correct to the best of my knowledge and belief.
(Reshma Ravi Nair.)