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Manager Employee Relations

Kalamazoo, Michigan, United States
May 07, 2019

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Jeff Wilsey **** * Mile Road, East Leroy, MI ***** Cell: 269/967-8186


Seeking a position with a progressive company that offers a challenging position with advancement opportunities where I am able to utilize my hands-on experience in production supervision, TPS/Lean manufacturing and safety leadership.

Summary of Qualifications

-18 years supervisory experience, directing up to 30 employees

-21 years of experience in a food manufacturing environment

-SQF certified

-30 Hour OSHA certification

-Knowledgeable in Lean Manufacturing processes (TPS, Kaizen, 5S, etc)

-Trainer for Powered Industrial Truck program; includes scissor and bucket lifts

-Experience supervising in a union environment; knowledgeable with Collective Bargaining and grievance procedures

-First Aid/CPR/AED certified

-Confined space non-entry rescue certified

Professional Work Experience

Warehouse Supervisor January 2018 – Current Position

TreeHouse Foods, Battle Creek, MI

Report to the Warehouse Manager

-Plan and schedule all distribution services including shipping, handling returned and/or damaged goods. Direct and oversee job assignments and plan daily schedules.

-Promote a safe and positive work environment, enforcing standards for food safety and food quality reflected in SQF as well as the regulations of governing agencies such as OSHA, FDA and EPA and assuring employees are trained in these standards and comply with all requirements.

-Support employee relations at the hourly level, encouraging involvement of all team members that demonstrates the value of their input and engagement in improving performance. Schedule, plan and direct work within the department; accountable for recognition/discipline, providing feedback, addressing complaints and solving problems with hourly employees.

-Communicate safety concerns, plant policies, production goals, training requirements and relevant information with operators at daily department shift meetings.

-Maintain business partnership with union steward(s) and provide timely response to any grievance activity.

-Partner with Human Resources to investigate incidents and administer corrective action when warranted.

-Review and approve employees’ time in Kronos system to ensure employees’ pay is accurate.

Production Supervisor March 2009 – January 2018

Ralston Foods/ConAgra Foods/TreeHouse Foods, Battle Creek, MI

Report to the Production Manager

-Shift supervisor for Bran Mill for eight years. Moved to another building with more complex products and manufacturing processes in February 2017.

-Managed daily production activities to meet plant operational goals; assuring on time production start-up, line change-over, sanitation activities and continuous improvement initiatives are met.

-Expediently communicated any long-term or short-term production, quality or maintenance issues to all appropriate parties.

-Communicated shift activities, Overall Equipment Effectiveness (OEE) and efficiency results to leadership team on regular basis through the use of Line Event Downtime System (LEDS) or completion of required reports.

-Participated in three Lean events focused on Value Stream Mapping, Standard Work, 5S and Continuous Improvement for my building.

-Supported Research and Innovation (R&I) in product development and implementation of plant trials.

-Ensured employees complied with personal safety, food safety and quality procedures as required; developed and coached employees as needed and engaged Human Resources with performance issues when warranted.

-Performed annual LOTO Certifications.

Professional Work Experience (continued)

Project Manager/Field Operations Supervisor April 2002 – March 2009

Quality Independent Communications, Inc.

Reported the Owner of the company

-Controlled warehouse levels of general production stock with emphasis on costs.

-Maintained direct contact with customers and sales staff to expedite product delivery and timeliness. Supervised Field Technician’s daily schedule and scheduled vacations and personal days for Technicians.

-Maintained a productive travel schedule, which includes coordination of site visits to eliminate unnecessary technician travel.

-Scheduled customers’ installation and service needs, followed-up and monitored system installation until complete.

-Processed rush or special jobs detailing specific information for timeliness.

-Generated data for department standardization of products and documentation to customers.

-Interacted with sales, and company executives regarding systems design and production methods.

Field Technician January 2000 – April 2002

Quality Independent Communications, Inc.

Reported to the Owner of the company

-Installed voice and data cabling per BiCSi standards.

-Installed wireless data networks and telephone equipment.

-Interacted with customers on job site and assisted with system training.

-Expedited on an as need basis customer questions regarding phone system and network operations.

Packing Machine and Processing Operator October 1987 – December 1999

Kellogg Company, Battle Creek, MI

-Responsible for operation of packaging lines and quality of production.

-Performed adjustments, made minor repairs and was responsible for general housekeeping and sanitation.

-Responsible for operation of mills, ovens, extruders, coaters and vitamin application systems.

-Took hourly weights and measurements on products to ensure quality standards were within specification.

-Trained senior employees on job requirements and replaced ill/vacation employees on a variety of positions.


Graduate of Lakeview High School, Battle Creek, MI

Professional Skills

JDE, BLU JAY Solutions (Lean Logistics), Workday, PeopleSoft 8.0 (HRIS), Kronos, Intelex, Microsoft Operating systems 98, XP, Windows NT, Microsoft Office Professional, fluent in Microsoft Outlook, Lotus Notes and internet

References available upon request.

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