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Customer Service Sales

Location:
Gauteng, South Africa
Salary:
7000
Posted:
May 07, 2019

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Resume:

Curriculum Vitae – Mr Kedesh Pottal

Contact number: 084******* / 072*******

Email Address: ac9bej@r.postjobfree.com

1

PERSONAL DETAILS:

ID number: 970**********

Address:

* ************ ****

Randburg

2194

Contact Number: 084******* / 072*******

Place of birth: KwaZulu Natal

Age: 21

Sex: Male

Marital status: Single

Nationality: South African

Home language: English

Other language: Afrikaans (reading ability)

Health: Excellent

Driver’s License: Code 08

Transport: Own

Availability: Neg.

EDUCATION - SCHOOL:

Matriculated: Meadowlands Secondary

Certificate: Matric

Subjects and symbols: English

Afrikaans

CAT

Mathematics

Geography

Tourism

Curriculum Vitae – Mr Kedesh Pottal

Contact number: 084******* / 072*******

Email Address: ac9bej@r.postjobfree.com

2

EMPLOYMENT RECORD:

April 2016 – June 2017: TK Logistics CC

Warehousing and Dispatching/ Receiving

Merchandise Receiving

Cross reference invoice from suppliers

Capturing of merchandise and reporting

Despatching of merchandise to respective areas

Planning on route of delivery trips

Monthly stock take and reports

Supervising loading and off loading

References: G Pillay

Phone: 087*******

July 2017 – Aug 2018 The Unlimited Group

Call Centre Agent

To make outgoing calls to people

To inform them about new products

To try and sell the products and service to people To listen to objections and handle them effectively to enter the details of every interaction in the system Curriculum Vitae – Mr Kedesh Pottal

Contact number: 084******* / 072*******

Email Address: ac9bej@r.postjobfree.com

3

Sept 2018 – Present Talksure

Call Centre Agent

Main Job Duties, Tasks and Responsibilities

contact businesses or private individuals by phone

deliver prepared sales scripts to persuade potential customers to purchase

describe products and services

respond to questions

identify and overcome objections

take the customer through the sales process

obtain customer information

obtain possible customer leads

maintain customer/potential customer data bases

follow up on initial contacts

complete records of telephonic interactions, orders and accounts Key Competencies and Skills

verbal and written communication skills

listening skills

problem analysis and problem solving

customer service orientation

organizational skills

attention to detail

judgment

adaptability

team work

stress tolerance

resilience

Curriculum Vitae – Mr Kedesh Pottal

Contact number: 084******* / 072*******

Email Address: ac9bej@r.postjobfree.com

4

MOTIVATION:

I am an experienced Contact centre professional having successful background in innovative Contact centre strategies. I am interested in learning about your companies needs and how may I fulfil that. I am seeking a professional opportunity to prove my Contact Centre and Administration experience to the benefit of your company and your clients by capitalizing on my almost 2 year successes at the various positions I have held in the contact centre industry. I have the talent, the experience and ambition to become a best performer in any organization. I also have in depth working knowledge of various aspects of people management that arise in the normal course of any business environment. Coupled with my in depth knowledge of the contact centre industry I believe I will make a dynamic and innovative employee within any organization. An opportunity to discuss my abilities and skills would be most welcome. I appreciate your consideration and am looking forward to hearing from your Company. Kind Regards

Mr Kedesh Pottal



Contact this candidate