Sign in

Engineer Active Directory

Qibla, Kuwait City, Kuwait
May 07, 2019

Contact this candidate


Ousepachen N.J

Mobile: 965-********



An experienced IT consultant with significant support and administration experience in firewalls and networking devices. Capable of understanding existing business processes and requirements, and technically integrate them to the existing system environment.Major strengths include comprehensive problem solving abilities, self-motivation, good inter-personal communication skills, strong desire to constantly upgrade skills and knowledge and moreover a team player.


Possessing 4 years of experience in the field of Systems and Networks where Planning, Implementation, Administration and Troubleshooting are involved with multiple platforms of Windows Server operating systems, Firewall/Router Administration and Networking

Possess extensive knowledge of network planning and troubleshooting with PC hardware devices and software/hardware servers

Experience in Installation and configuration of Windows Systems, Switches, Routers, Firewalls,UTM(WatchGaurd)in various environments

Configuration of tunnels - site to site VPN, Application control and Traffic management in Watch Guard firewall unit

Deployment and centralized administration of Mcafee Antivirus and end point protections

Identifies, diagnoses, and resolves several issues for the VPN users, Software & Hardware, Internet and other services


1 Years of Experience in astTECS, a Telecom industry as a Technical support Engineer

2 Years Experience as desktop support Engineer L2 in wipro Technology

Working as Techinal Support Engineer in Al farkad from October 2018 to present.

Proficient in IT Telecom & Service Support Delivery; Proactive & Preventive Maintenance of System Telecom Networks

Capable of analyzing system problems by identifying the root-cause and provide solutions to eliminate technical issues and improve customer satisfaction

Duties Performed:

Responsible for Creating and Managing user accounts, installing software’s, Daily Data Backup, Software/Hardware Troubleshooting

Configure and managing exchange server (Outlook/Office365)

Access to shares under domain according to group policies

Installation, Configuration and Trouble shooting of various operating systems like Windows 2012 server, Windows 2008 R2 server, and the corresponding client versions

Installation, Configuration and Maintenance of Routers, Switches, Network Printers

Knowledge of applying patches and upgrades

Troubleshooting network problems and provide solutions based on ticketing system

Good knowledge of connectivity solutions including MPLS and Lease-Lines

Call logging with vendors for various IT related requirements

Process Owner for IT-Security & Administration in compliance with ISO 9001-2008 Standards

Installed network routers, Switches and cabling

Responsible for providing the desktop system administration and support to the network

Interact with the clients to resolve the queries, issues and problems

Maintains network facilities like setting personnel computers, drivers and printers

Handled the tasks of providing technical support for employees and clients

Responsibilities include analysis, installation, maintenance and modification of computing system

Responsible for the evaluation and recommendation of the new hardware and software

Assist team in resolution of hardware, software and system issues

Analyse performance of the system and ensure the performance objective and availability of the requirements



Troubleshoot all types of hardware problems

Preventive Maintenance

Installing and supporting Biometric devices and ID card printers


Installing configuring and troubleshooting Microsoft server machines

Implementing a Microsoft Windows Server (2012, 2008, and 2003)

Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; and DNS

Implementing a Microsoft Windows Server Active Directory

Remote Desktop & Remote Assistance

Server Backups and Restoration (including data)

Installing & configuring network Printers

Network Load Balancing and Fail Over Clustering

Routing & Switching

Installing, Configuring and Troubleshooting of CISCO Routers, Firewalls and Switches

knowledge in LAN, WAN & IPSEC protocols

IP Related Knowledge like, NAT, Subnetting


Cisco Certified Network Associate (ID- CSCO12815878)


B.TECH in Computer Science from JNTUH University in the year of 2013

Completed intermediate in 2009 from S.B.H.S.S changanacherry

Completed SSLC in 2007 from S.H.H.S.S changanacherry


DOB : 12-02-1992

Sex : Male

Marital Status : Single

Languages Known : English, Hindi.

Passport No. : L4180449

Residency No. :292*********

Visa Details

Visa Status : Transferable

Article No : 18


The above mentioned data are true and correct to best of my knowledge and belief.

Ousepachen N.J

Contact this candidate