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Medical Assistant

Chattanooga, Tennessee, United States
May 09, 2019

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Mary Wilburn

**** ********** **** ***********, ** 37421 423-***-**** Experience

April 24, 2000 – March 8, 2019

Insurance Senior Claims Processor Cigna Health & Life Ins. Co. I processed and adjusted medical and dental claims, researched and updated the insurance holder's eligibility, approved or declined medical/dental debit cards, and entered claims. I got rewards for quality and exceeding expectations for meeting our quota every three months. Education

• Bradley Central High School, Cleveland, TN

• Graduated in 1989


Forfeiture projects- We worked off of a spreadsheet and processed any claims from the year prior that was submitted before March 31st to clean up, so we could focus on the newer claims. It was usually five to a group, the leader of projects would pull the highest production employees and ones that have 100% qualities and the claims would be evenly handed out to the five of us. Leadership

I was the project leader for the medical/dental debit cards, which means I taught co-workers what insurance holders could and could not use their debit cards for. I also was an assistant trainer for choicefund, which is the system name for the debit card product when it first started. References

Erika Davis – 423-***-****

Ginni Farrow – 423-***-****

Denise Mikel – 423-***-****

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