Manager Administrative Assistant

Curriculum Vitae

*.Personal information

Surname: Nyoni

Name(s): Rethabile Mpho

Title: Miss

D.O.B: 1990-11-14

ID nom: 901**********

Nationality: South African

Ethnic group: Black

Criminal record: None

Driver’s license: Code 8

E-mail address: ********@*****.*** / *********.*****@********.**.** Contact number: 063-***-****

Language(s): English, Afrikaans, Sesotho,Setswana, isiZulu, Xhosa, Ndebele 2. Academic record

2.1 Highest qualification:

National Senior Certificate Institution: Hoërskool Hercules Year: 2008

Subjects: English 68% Life Orientation 76%

Afrikaans 61% Accounting 50%

Math’s (lit) 81% Business 67% Computer 68%

2.3 Institution: UNISA-University of South Africa

Year: 2014 Qualification: International Freight Management and Administration Subjects: *PRFM0-1N -Introduction management in importing and exporting *PRFM0-2P - Importing and Customs clearance process *PRFM0-3Q –Freight Forwarding *PRFM0-4R- Export practices and cargo handling methods

2.2 Tertiary qualification: LLB (Incomplete)

Institution: UNISA-University of South Africa

Year of registration: 2011 Courses complete: FAC-Accounting ILW-Introduction to law FLS- Foundations of law SCL-Skills course PVL-Private law of persons ADL-Administrative law ENN-English for law students CIP-Civil procedures

3. Work Experience

Secretary Company: Capstan cc

Duration: 9 January 2011- 24 December 2012

• Booking of conference venues.

• Managing Directors office switchboard.

• Meeting bookings.

• Minute Taking.

• Customer Relations Management and SAP system operations.

• Printing and managing Directors diary.

• General office and administrative duties.

• Printing and delivering payslips, entrance cards and securing unauthorised areas

• before closing time. Stock taking.

• Reporting of activities and progress to management.

• Field work e.g. visiting clients and handing out gifts, brief clients of new opportunities offered by the business. Receptionist and Administrator Administrative assistance--Company: Insurance Learning Academy (Nouveau Consulting) Duration: 4 February 2013 – 13 January 2014

• Answering of incoming calls to the office Switchboard Diary Management Attending to clients and learners attending training Assisting clients and learners regarding programme information and related issues General office assistance tasks Providing course information to prospective learners and RPL candidates Stock taking Registration of learners Requesting invoicing of learners

• Preparation of training material for facilitators Preparation of training resources and venues Preparation of attendance registers Booking of learner examinations Learner support Updating of learner results Sending feedback to learners Reporting of activities and progress to management

• Capturing and updating information on the CRM and other related electronic programmes.

• Ensuring that all processes, procedures, policies and systems are efficient and effective. Identifying gaps or developmental areas and making suggestions to management on how things would go rather better, quicker and smarter.

• Other related OD-ETDP functions that may be requested from me. Administrative Assistant (Intern)-- Company: City of Johannesburg, Region D, Municipality Duration: 3 February 2014 – 31 July 2014

• Assist in identifying key stakeholders in the region.

• Maintaining the regional stakeholder database.

• Maintaining regular stakeholder interactions.

• Assisting in company campaigns.

• Participating in a variety of forums to keep abreast of regional developments.

• Promoting regional activities, initiatives, services and projects. Disseminate city messages and themes through advertising to print and electronic media. Verifications Consultant (Temp vacancy) --Company: MIE Duration: 6 October 2014- 29 May 2015

• Background screening for qualifications which include verifying the validity of qualifications National Tertiary qualifications.

• This includes the University of Johannesburg, the University of Pretoria and other colleges within the country (South Africa).

• Tertiary qualifications which include verifying the validity of qualifications for multiple Universities which include the University of South Africa, The University of Witwatersrand, The University of Cape Town.

• Verifying International qualifications, Universities like Cape University of Peninsula, Washington University.

• Verifying high school qualifications. Normally matric and NQR qualifications that amount to matric. Investigating on behalf of individual clients the validity of their prospective employers’ qualifications.

• Follow ups on suppliers. Follow up on client queries. Production Administrator --Company: Heunis Steel Rainwater Goods Duration: 14 September 2015- 06 December 2017

• Data: receiving production papers from foremen to create production reports.

• Reporting on targets and scrap created in the warehouse.

• Daily stock reporting Report daily on all clocking for all employees, this includes reporting on absenteeism’s, late comings and any discrepancies.

• Programming of all clock cards. Receiving of new employees, imputing them on the system on IXP220 program.

• First contact for an IOD (Injury on duty), assisting an injured person, reporting IOD’s to RMA. Reporting on time and attendance and applications for leave.

• Creating the Executive Department monthly report.

• General printing and posting of information for the warehouse staff.

• Assisting with pay slip queries.

• Assisting with requests for salary advances.

• Handing out of pay slips.

• Relieving the receptionist.

PROMOTED TO SALES DEPARTMENT IN MAY 2017

• Processing sales orders.

• Account orders, Roofsheeting and Rainwater galvanised product orders.

• Dealing with consumer queries.

• Assisting logistics with redirection of deliveries.

• Assisting accounts with creditors queries.

• Invoicing on Pastel Creating orders on Pastel Assisting walk in clients 4. Specialist and POD Clerk

Duration: 18 February 2018 – Current

• Administrator in the Sales Department.

• Customer interaction and supply chain.

• Take orders and inputting in the supply chain software.

• Order entry clerk.

• Using order processors database to input and trace orders.

• Check inventory to make sure requested products are available.

• Handling customer complains.

• Preparing contracts and invoices as well as proforma’s invoices and quotes.

• Verifies customer information is correct and up to date.

• Checking customer accounts for credits and outstanding payments.

• Informing clients of shipment dates and possible delays.

• Monitoring system for any variances in pricing and customer conditions and reporting to respective line management.

• Reviewing orders for accuracy and completion.

• Selling customers additional merchandise.

• Filing and adhoc.

• Sending daily pivot reports to key functions, such as logistics, sales and finance departments.

• Always working towards reaching SLA’s

References

Name: Daisy Tshabalala

Position: HR Manager

Company: Capstan cc

Telephone: 011-***-****

Name: Hellen Mokwena

Company: Noveau Consulting (Insurance Learning Academy) Position: Human Resources

Telephone: 012-***-****/073-***-****

Name: Lerato Makwe

Company: City Of Johannesburg (Municipality Region D Jabulani) Position: Executive Secretary: Stakeholder Management Telephone: 011-***-****/ 083-***-****

Name: Allerice Wells

Company: MIE

Position: Team Leader

Telephone: 012-***-****/ 081-***-****

Name: Daleen Schutte

Company: Heunis Steel Rainwatergoods

Position: Manager

Telephone: 012-***-****

Name: Lynette De Lange

Company: Ariston Thermo – Heattech Geysers

Position: HR Manager

Telephone: 087-***-****/2

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