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Administrative Assistant Staff

Saint John, New Brunswick, Canada
May 09, 2019

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Professional Profile

Self-motivated, service-focused professional seeking to leverage both experience and education in Business Management. Detail-oriented and organized individual who exemplifies professionalism, strong ability to manage multiple projects and tasks and able to adapt to new and changing responsibilities. Highlighted leadership qualities and the ability to work with individuals from varying backgrounds, while promoting team values.

Key Strengths

Language - English Language

Computer - Microsoft Excel, Power Point, Microsoft Word, Microsoft Office, Microsoft Great Plains, RDP, Adaco.Net


2018 - Current Kindred Home Care - Home Care Worker

Assist client with disabilities

Assist with daily home activities

2015 - 2018 Couples Sans Souci Purchasing & Transportation - Team Leader

Recruited, trained and directed staff ensuring effective teamwork and adhere to company policies and procedures

Set and monitored department budgets and schedules

Researched products and negotiated cost effective purchasing agreements

Strengthened professional relationships with co-workers, customers and business partners.

2005 - 2015 Couples Sans Souci - Payables Officer

Managed customers payment deadline on a timely manner

Updated book balance monthly and present to the Financial Controller

Monitored system balance with Cost Control department monthly

2003 - 2005 Sans Souci Resort & Spa - Payables Officer

Updated payment spreadsheet to balance budget

Reconciled customer accounts weekly

Nurtured the agreement made between the customers and the company

2001 - 2003 Super Clubs Sans Souci Resort & Spa - General Cashier

Managed monetary deposits and update spreadsheet daily

Monitored book balance with the systems daily

Updated book balance with receivables, Income and Great Plain system monthly

2000 - 2001 Hedonism 111 - Accounting Clerk

Monitored book balance with telephones calls made by the telephone operators for staff and customers

Monitored book balance with the various desk in the accounting office

Updated daily, weekly and monthly reports and presented to the Financial Controller

1998 - 2000 Boscobel Beach Resort - Accounting Clerk

Assisted the Cost Controller with costing reports and make payment weekly

Relieved the Financial Controller’s Secretary when on vacation

Assisted Payables and Receivables daily and monthly

1994 - 1996 Boland’s Wholesale Enterprise - Head Cashier

Oversaw and trained new employed cashiers

Assisted with inventory and stock taking of goods

Ensured that slowed moving items are sold before expired

1993 - 1994 Homeware Ltd Cashier - Sales Representative

Assisted customers with choices of goods to satisfied their needs

Handled cash register point of sale and book balance daily

Assisted with inventory and stock taking weekly and monthly


2018 - 2019 NBCC - New Brunswick Saint John

Post Graduate Certificate in International Business Management-Pending

FITT Diploma-Pending

FITT Certificate -International Trade

2014 - 2015 University of the West Indies Open Campus

Certificate in Project Management

Bsc. in Management Studies

2011 Heart Institute of Jamaica

Certificate in Professional Administration Level 11

2006/2008 Couples Sans Souci

Certificate in Customer Service

Certificate in Fire Martial

2007 Jamaica Institute of Management

Certificate in Supervisory Management

1995 St. Monica’s College

Certificate in Front Office Procedure

Certificate in Typewriting

1988 - 1993 St. Hilda’s High School

Certificate in English Literature

Certificate in History

Certificate In Principles of Accounts

1997/2003/2007/2014 Private Institution

Certificate in Mathematics

Certificate in Office Administration

Certificate in Principles of Business

Certificate in CAT papers 1-3

Certificate in English Language


As the President of the Staff Association at Couples Sans Souci, it was my duty to have regular staff meetings. This was to update the staff on the plans we were under-taking to negotiate salaries and benefits, also to gain their feed back and input of what is happening on the property. I had monthly meetings with the general staff to give an updated presentation on the plans that the company has in store for the them, and to relate our achievements as a staff body on our negotiating pursuit with the executive body and the CEO. My responsibility was to be a mediator between the staff, HR department, Head Office and the Executives. I was to maintain a balance and to ensure that the Staff Association body hold the company liable to the contract which they have signed to provided benefits to the staff.


I was the Treasurer of the Couples Sans Souci Environmental Club, President of the Staff Association, Member of the Planning Committee, Member of the Healthy And Safety Committee, Member of the Heads of Department (HOD) and member of the Grade Six Achievement Test (GSAT) awards committee.


Play a little Netball

Love 20/20 Cricket Games

Love to read/Meeting People

Love going to the theatre

Volunteer Work

Guest panellist: NBCC Employee and Student Development Team professional development day (May 2, 2019).

Presented on my experiences as an international student to 90 Student Services and Human Resources professionals, with the aim of maintaining and improving services.


Mr. Jason Peters NBCC Saint John - Instructor

Telephone Number: - 506-***-****

Reference Type: - Professional

Mrs. Tracey Coleman Couples Sans Souci - HR Assistance

Telephone Number: - 1-876-***-**** ext. 6007

Reference Type: -Professional

Mrs. Casine Townsend-Murray Couples Sans Souci - Accountant

Telephone Number: - 1-876-***-**** ext. 6024

Reference Type: - Professional

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