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Social Media Customer Service

Location:
Guwahati, Assam, India
Salary:
15-20000
Posted:
May 05, 2019

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Resume:

DEVYANI SARMA

817-***-****, 848-***-**** ac9azi@r.postjobfree.com

New Delhi-Guwahati, India.

EDUCATIONAL QUALIFICATION:

MA Public Administration, Indira Gandhi National University

****-*******

BA Political Science Honours, Maitreyi College for Women, University of Delhi

2015-2018 65%

AISSCE(Humanities), Gurukul Grammar Senior Secondary School, Guwahati CBSE-2015 90%

Others:

Certificate diploma in Human Rights, Indira Gandhi National University

2018-2019

WORK AND EXPERIENCE:

• Editing Intern in Northeast Today magazine.

Guwahati, Assam (June-July 2016)

-worked under the editor in chief for editing articles and news

-directly interviewed an artist with the head reporter

-frequently posted news on the online page

• Intern in Indian Council for Child Welfare(Childline)

Guwahati, Assam (June-July 2017)

-worked as a personality developer in a shelter home for boys.

-taught them how to read and write in English

-help them follow their extra curricular

• Campus Ambassador with Jamia Milia Islamia Model United Nations.

New Delhi, India (November-February 2018)

-it was a mun programme where they selected an ambassador from each institution in Delhi.

-created awareness of the mun for their promotion in the campus

-gathered delegates to attend the conference.

•Social Media/Customer Service Specialist at streetstylestore.com

Guwahati, Assam (October-January 2019)

-handling social media and upload content

-write content for the pictures/videos

-handling the customer service team

• USG Marketing/Social Media Head at New Delhi Model United Nations

New Delhi based/Online ( October 2018-present)

-marketing for one of the biggest conferences in India over social media

-creating a team and leading them to work in the project.

Other experiences:

•Represented school with the school team in 2014, as a Delegate in North East India Model United Nations

•Part of Scouts and Guides programme in high school.

•Participated in Young Change-makers Conclave led by Canadian Prime Minister, Justin Trudeau.

OTHER SKILLS:

Intermediate knowledge in MS WORD, MS EXCEL, MS ACCESS

Editing/Writing with proper Grammar

Copywriting

LANGUAGE ABILITY:

English-Good

Assamese-Good

Hindi-Good

PERSONAL INFORMATION:

Gender: Female

Date of Birth: 02/02/1997

Permanent Address: House No. 4, Nigaji Pam, Ambikagiri Nagar, Guwahati-24

Interests: Writing, reading, politics and also, music.

I HEREBY DECLARE THAT THE INFORMATION GIVEN HEREWITH IS CORRECT TO MY KNOWLEDGE AND I WILL BE RESPONSIBLE FOR ANY DISCREPANCY.



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