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Administration, Office, Human Resources

Toronto, Ontario, Canada
May 06, 2019

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Kortney Smith

Cambridge, ON


After many years of schooling and different work experiences I have found my passion in education, children and helping others by making a difference anyway I can. Work Experience

Education Coordinator/ Teacher

Oxford Learning Centre - Cambridge, ON

August 2018 to Present

In charge of managing shifts, scheduling and teaching staff. Training new staff, progress meetings and daily check ins. Conflict resolution between staff as well as children and parents. Sales marketing, bringing new clients into the centre. Meeting with parents for progress reports, writing reports, bank deposits and payroll. Creating camps and other additional programs for children. Experience with international children and ESL programs. Running day camps, pd day camps, summer camps. Answering phones, emails, inquiries. Planning events, marketing and yearly budget planning. Teaching students pre K to grade 8, all subjects. Contacting schools and going in for meetings with teachers.

Assistant Manager Northgate towers - Woodstock, ON August 2016 to September 2018

• Interact and plan building events

• Flyers and monthly newsletters

-answer phones and email inquiries

-show condos to potential renters -regular office


-budgeting and petty cash

-calling in various contractors to complete jobs

-conflict resolution between renters

Administrative Assistant Ayr, ON November 2016 to April 2018

-licencing and paperwork

-taking payments, greeting and working with customers

-Excel, office, word, answering phones, directing calls.

-all signage and flyers

-purchasing office supplies and equipment -balancing petty cash and debit purchases

Office Sysco Canada - Woodstock, ON September

2014 to August 2015

Operations department

• WHMIS training

• Health and safety binders for the factory

• Sanitation maintenance

• Handled employee log books

Administrative Assistant/ Reception/ Dispatch/ Payroll LAID LAW Tank Division - Woodstock, ON January 2014 to September 2014 Switchboard, Office Help

• Answered phones, transferred called, paging and taking messages

• Helped organizing trucking trip envelopes, sorting labeling.

• Entering dispatch information into spreadsheets.

• Helping with payroll, billing and accounts receivable.

• Sorting and keeping track of trucking logs

• Handling and filling out order forms for trucker uniforms.

• Used the A.S 400 computer program.

Support Staff COLDWELL BANKER - Kitchener, ON 2012 to 2012

• Answered phones and handled customers

• Created spreadsheets and updated website

Customer Service Representative FIDO ONLINE SUPPORT - Pembroke, ON 2010 to 2011

• Answered calls, spoke with customers and helped with account problems and issues

• Took credit card payments and completed paperwork Receptionist DARCH FIRE, Ayr, Ontario 2010 to 2010

• Answered and transferred calls to appropriate person

• Organized and completed filing

• Created spreadsheets and helped with on-site promotions Promotions Assistant DAVE FM - Cambridge, ON 2006 to 2007

• Went to and organized on-site events

• Answered phones and did commercials

• Responsible for cleaning and washing cars

• Planned events and parades


Human Resources Management

Algonquin college - Ottawa, ON

September 2017 to April 2018

Police Foundations FANSHAWE

COLLEGE - Woodstock, ON 2015 to 2016

Early Childhood Education NIAGARA COLLEGE -

Welland, ON August 2007

High School Diploma- ST. MARY'S CATHOLIC HIGH

SCHOOL - Woodstock, ON 2006



(2 years)



G Licence I have had my licence and clean driving record since May 2005 (when I obtained my licence) with 1 M liability and reliable vehicles. Bond-able.

Clean Criminal Record Check

Additional Information

Summary of Skills-

• Hardworking, dedicated, organized and can multi-task easily

• Ability to speak in front of a crowd with confidence

• Determined, always follow through

• Thrives in a fast paced environment

• Works well with others and independently

• Excellent customer service skills and enjoys meeting and being with new people

• Loves a new challenge, to learn and grown as a person

• Flexible to work days (weekend overtime)

• Passion for serving others, working with children and young adults

• Excellent computer skills, knowledge of computer programing and email (type 60 and over wpm)

• People/community oriented

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