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Manager Data

Brossard, Quebec, Canada
May 06, 2019

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Tamer Abu Haltam


* * * * *


10+ years of experience in Project Management, Team Leading and Quality Assurance for Big Data, Data Warehousing and Business Intelligence solutions using various technologies.

Very Good Project Management and leadership skills and experience in planning, scheduling, cost & budgeting, risk analysis, requirements analysis and clients’ relationships. SKILLS SUMMARY

Planning and scheduling project


Project Costing & Budgeting (CapEx


Client Relations & Presentations

Requirements Analysis

Team Building & Mentoring

Project's scheduling

Project Charter

Project Work Breakdown Structure


ROI Analysis


Provide direction and support to

project team

Constantly monitor and report on


Present reports defining project

progress, problems and solutions

Tracking project scope, goals and


Risk assessment and integration


Analytic and Data Management.

Machine Learning Methodology

Agile Methodology

Business Analysis and Data

Preparation for Data Scientists

SQL Server





Oracle 11g

Oracle PL/SQL



Ab Initio




MS Office





Data Marts

ETL Strategies/



Automation Testing

using Selenium

Oracle 10g PL/SQL/


Java Script/ VB


Oxygen XML

Author, Developer &


Rational RequestPro

Rational Clear Quest

Rational Clear Case

MS Project, MS

Visio, Rational Rose


HP Quality Center



Operational Intelligence



Hyperledger Fabrics



HDFS, Hive, Solr, HBase,

Ranger, Atlas, Sqoop, Pig,

NiFi, Zeppelin, Kafka,

Storm, Oozie, Spark &

Spark Streaming

Azure HDInsight

Azure Data Lake


NoSQL Database




R Scripting

Python (Numpy,

Matplotlib, Scikit-learn)

Machine Learning

using MS Azure

Advance Excel


Predictive and

Prescriptive Intelligence

Tamer Abu Haltam


2 P a g e


Canadian National Railway (CN) – Transportation Industry, Montreal, QC February 2018 - Present Quality Assurance - User Acceptance Testing Lead/Assistant Manager

Act as the single point of ownership for all Business Quality solutions and services required by assigned business units

Manage the team of Professionals and guide them with task assignments to ensure business quality standards & needs are met

Develop and maintain close and effective working relationships with key business users and management

Provide relevant inputs to management and stakeholders to enable definition of better Quality strategy & Standards

Worked hand-in-hand with the Client team, Operations and Support for full T2C (Transfer to Core)

Manage workload without supervision

Meet all project and action items deadlines

Build the whole UAT phase timeline/schedule and resources planning

Follow-up with the client on the issues and enhancements that needs to be addressed in the future releases

Manage all the UAT related activities with the Client Team and End-Users

Define the application overall acceptance criteria

Define all the UAT entry and exit criteria

Provide all the UAT estimates according to the delivery scope and the resources

Serve as SME for QA team and Business Process Leaders

Design & Write all UAT test cases

Works hand-on-hand with the Business Analysts to define the user stories

Interface with key Business Analysts as needed to clarify requirements

Review and sign-off on the Business Solution Design documents

Review and sign-off on all the Functional Requirements documents

Review and sign-off on all the QA deliverables such as Test Cases, Test Plan and Test Strategy

Works hand-in-hand with the QA team to define the System & End-to-End Test Cases including all the Negative scenarios

Test the application in the UAT phase in order to verify if it meets the business requirements/user stories and End-Client operations needs

Follow-up on a day-to-day QA activities to make sure that the pre-UAT activities are well maintained and processes are followed accurately and efficiently

Review all the QA defects in order to define the business priority and urgency of every defect from a business stand point

Monitor all the QA testing phases on a daily basis

Work hand-in-hand with the QA lead to satisfy the business Non-Functional Requirements

Assist the Business Analysts in refining some user stories and business requirements in order to facilitate the work for the technical team

Plan and execute all the UAT & the Client Review testing activities to meet the client deadline in order to accept or reject the application

Tamer Abu Haltam


3 P a g e

TEKsystems MIC for Blue Cross and Blue Shield Association – Healthcare Industry Montreal, QC

April 2015 – February 2018

QA Team Lead/Assistant Manager

Lead, Train and Coach all the QA onshore and offshore teams.

Estimate all the needed Testing effort

Improve business processes and systems to streamline these processes and reduce costs

Work hand-in-hand with the offshore Dev lead to cooperate the project/build plan and the release management

Document the test cases using the test plan tab in the Quality Center (HP ALM) and run them in the test lab

Ensure release/project testing commitments are met within the QA team and monitor assigned QA team projects for potential impacts to target dates or other projects.

Assign tasks to all the resources (Inshore & Offshore)

Review the Test Plan, Test Cases and Testing SQLs before hands them for sign off

Signoff the Requirements specifications documents.

QA issue prioritization and resolution facilitation

Review requirement change requests and QA change requests

Review and validate test results and defect reports.

Escalate outstanding defects to the appropriate stakeholders.

Reports release/project specific testing status, defect status and testing metrics.

Communicate potential impacts to target dates to the Offshore QA Manager.

Identify risk to testing and communicate to the Offshore QA Manager.

Identify, communicate and implement risk-based testing approach when needed.

Support User Acceptance Testing (UAT) as needed.

Identify areas of improvement to increase speed, quality and gain efficiencies.

Identify and implement new processes. Improve and update existing processes. Ensure both new and existing QA processes are being followed.

Help create and drive a training plan (checklist) and cross training within the team.

Resolve assigned release/project issues and risks and escalate outstanding issues to the Offshore QA Manager.

Plan and organize the knowledge transfer to the new team members

Guiding the Offshore QA team to establish quality standards as per industry and market requirement.

Working in coordination with other departments in implementing the quality standards and benchmarks.

Increased product performance and stability by implementing new test strategies during development and testing stages.

Handling different projects and assuring highest-possible quality by analyzing business requirements, planning, estimating, writing test cases, preparing test data, performing all types of testing (sanity testing, smoke, functional, regression testing), troubleshooting and automating tests throughout multiple testing iterations.

Analyzing and assuring proper test documentation, test coverage and contributing to hands-on testing of platforms, systems configuration and products.

Interviewing new QA resources for the team and mentoring the new team members. Tamer Abu Haltam


4 P a g e

TEKsystems MIC for Blue Cross and Blue Shield Association – Healthcare Industry Feb. 2012 – April 2015 Montreal, QC

Senior QA Analyst

Test the BI reports using Cognos BI and test the report’s data and compare them with some SQL on the DB2 and Vertica

Analyze the SUC (System Use Cases) documents and BPR (Business Process Review) documents to create test case documents

Run ETL maps/plans from Ab Initio UI and Unix using Putty

Test the new columns/tables using DB2/Vertica and execute some MINUS SQL statements to test the data that populated from the source to the target

Train, coach and lead new resources

Attend SUC review meetings

Conduct Test Cases walk-through meetings

Create the Test Plan, Traceability Matrix, Go/No-Go

Document the test cases using the test plan tab in the Quality Center (HP ALM) and run them in the test lab

Write some Unix scripts

Test BI Reports UI interface and navigations

Report any defects using Clear Quest

Retest any fixed defects and verify them

Regression test the system using regression testing test cases

Automate ETL/BI test cases

Write daily/weekly status report

Analyze the Data and create data defects

Conduct Defects review meeting for each and every build Elsevier – Healthcare Publishing Industry, Philadelphia, PA Nov. 2011 – Feb. 2012 Sr. QA Tester/Analyst

Used Agile methodology for releases sprints.

Follow up with developers on issues that were causing problems in testing in QA environment.

Plan & Execute all the test cases and report the defects using “HP Quality Center (ALM)” on the MobileApp project

Create the Test Plan, Addendums and gain the approval on them.

Created PL/SQL scripts to perform different data operations like data verification for QA activities.

Review Web Service XML messages to confirm transaction.

Used SoapUI to verify the web services using REST services “POST, GET, PUT & DELETE” for both XML & JSON formats.

Verify & Validate data in database tables (Integration Testing)

Conducted Walk-Through, KT sessions and Weekly Status meetings.

Verify the internal mapping between the Database tables.

Documented all the test cases using HP Quality Center (ALM). Tamer Abu Haltam


5 P a g e

Generate Dashboard reports and Triage reports using HP Quality Center (ALM).

Tested an iPad application on iPad 1 and iPad 2.

Report all the crash reports using “HP Quality Centre“. Aspire Services for WeightWatchers – Food and Health Industry, Amman, Jordan 2010 - 2011 QA Analyst

Worked as part of the QA team to quickly and effectively fix all defects that been raised by applications and dashboards using "Mercury Quality Center" & “HP Quality Center (ALM)”.

Involved in Regression testing to verifying existing functionality remains intact each time a new release of code is completed.

Involved in writing test cases and performed different types of testing (Smoke, Functional, Regression, Integration, performance).

Performed white and black box testing.

Tested the user interface to make sure that it is according to the assigned SUCs SCCS – IT Services Industry, Amman, Jordan 2008 – 2010 SQL/BI Analyst

Executed SQL queries for Back-end testing.

Compared record counts between source data, data loaded to the warehouse and rejected records as part of ETL testing.

Comparing unique values of key fields between source data and data loaded to the warehouse as part of ETL testing.

Involved in Regression testing to verifying existing functionality remains intact each time a new release of code is completed.

Involved with ETL test data creation for all the ETL mapping rules.

Performed Data Conversion Testing on SQL Server 2008 before dumping the data into the destination.

I developed and created some stored procedures on SQL Server 2008 to test the different data operations like data verification for QA activities.

Abu Haltam Housing Co. – Constructions industry, Amman, Jordan 2007 - 2008 SQL Developer/BI Developer

Interacted with the business users for ETL application enhancements by conduction several JAD sessions as well as conduction user acceptance testing to a sample BI application Created stored procedures and complex queries for achieving the business logic, testing and reporting.

Created database objects like Stored Procedures, User Defined Functions, Packages, Triggers, Indexes and Views using SQL in Development and Production environments for Oracle 10g.

Designed and implemented ETL processes to make data available for reporting purpose within a data warehouse.

Developed a number of reports using Oracle Report Builder. Tamer Abu Haltam


6 P a g e


2011 – 2012 Sullivan University, Louisville, KY, USA Masters of Science in Managing Information Technology (MSMIT) 2004 – 2008 The University of Jordan, Amman, Jordan Bachelor's Degree in Computer Information Systems

Training & Certifications

2018 PMI - PMP – Project Management Professional

Project Management Institute – candidate 2019

2018 Online Learning –

PMP Exam Prep Seminar - PMBOK Guide 6

2018 Microsoft Online Learning –

Microsoft Professional Program in Big Data

2018 Microsoft Online Learning –

Microsoft Professional Program in Data Science

2018 Microsoft Online Learning –

Microsoft Professional Program in DevOps

2018 John Abbott College – Emploi Quebec

Management and Processing of Big Data – Level I

2018 John Abbott College – Emploi Quebec

Management and Processing of Big Data – Level II

2018 John Abbott College – Emploi Quebec


2018 John Abbott College – Emploi Quebec


2018 John Abbott College – Emploi Quebec



Arabic Fluent

English Very Good knowledge

French Basic knowledge

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