Roger E. Noblett
Carver, MA 02330 Email: email@example.com
Educated and experienced in Project Management, IT Services, Construction and Sales Professional with hands on experience in achieving project/program objectives, resolving complex processes and organizational issues, engineering, problem solving, quality improvements and supply chain management. Capable, efficient, effective in planning, organizing and implementing projects, tasks and initiatives. Excellent in communication and interpersonal skills with the ability to work with functional groups and all levels of management to satisfy the project and customer needs and to meet all organizational objectives. Areas of expertise and professional / technical competency include:
Agile / Scrum
Cross Functional Team Leadership
Lean Six Sigma GB Telecom/ Circuits Avaya PBX
Process Improvement Supply Chain FEMA-ICS
Regulatory Compliance Facilitation MS Office, MS Project CAREER HIGHLIGHTS
Consolidate providers (KII Consortium) reducing $1.5 million spent on network services, saving $340k reoccurring costs across 3500+ locations in 37 states.
The Voice of Customer on projects, building relationships and managing a successful revenue stream.
Managed the construction, implementation and maintenance of varied projects in multiple industries under budget and on schedule.
Quality and Productivity Solutions, Inc. (QPS) 2017 - 2019
Certified Scrum Master Certified, 693477
Certified Agile Master Certified, 684479
Certified Project Management Professional v6, QPS022618-2; v5, QPS112817-6
Certified Lean Six Sigma Green Belt, QPS121517-4 FEMA Certified, Level 1 Emergency Management Certification, 2010
IS-100.a Introduction to Incident Command System, I-100 Lucent Technology, 1997
Certified in Definity ECS G3 systems as an Administrator.
Certified in Intuity Messaging Solutions Administration. EXPERIENCE
KEOLIS /MBTA, Boston, MA
Implementation Service Engineer, Contractor 2018 – 2019
Implement kiosk project to remote operations hub to reduce time and increase efficiency.
Control changes of documentation, training material and schedules for user training of kiosks. OCEAN SPRAY, Carver, MA 2013 - 2017
Quality Control Analyst
Manage the timed collection of sample quantities testing for color, acidity and quality.
Examine and modify procedures comparing size & load quality determining value and payment. ROGER NOBLETT Page two
Compliance to environmental regulations for healthy food practices; physical removal of impurities, sanitary conditions in the processing plant.
Use cross functional teams to identify issues with waste & supply chain problems versus standards. XEROX CORPORATION NASG, Westford, MA
Certified Customer Trainer Solutions Support Associate, Contractor 2016 – 2017
Prepare and conduct training of varied sized classes of the selected printer series they lease or own.
Onsite trainer for New Xerox, 6 Versalink, ConnectKey, NetWave & Altalink2 devices. itWORKS!, Barnstable, MA
Technology Administrator, Contractor 2015 – 2016
Plan managed IT & PBX services; schedule implementation; technical modifications.
Observe, document and recommend efficient products, services and procedures for small businesses. RR DONNELLEY, Boston, MA
Implementation Support Specialist II, Global Investment Markets 2013 – 2015
Interpreting customer requirements, translating technical data, product specifications and technical manuals into the project plan.
Configure and modify templates for financial services clients using proprietary software.
Sponsor User Acceptance Testing (UAT) /Bug review sessions between developers and client.
Provide feedback on functionality enhancements and suggest changes. PROJECT MANAGEMENT CONSULTING, Carver, MA
Project Manager, Contractor 2000 – 2018
84 Lumber - Special Partnerships; Government. Construction – Com/ Res/ Rehab projects.
USPS - Process Auditor - Facilitate operations; continuous Lean flow.
The Hartford Insurance - Avaya Migration Project.
JP Morgan Chase - 9/11 Relocation Project.
NewTel Systems – Sales Business Development Manager.
Care New England, Kent Hospital - Telecommunications Analyst
Medcore Marketing - Infinity Pharmaceuticals. Medical device implants (Retisert/ Vitrasert).
REN Consulting Services- Telecom and Networking: Evoke Telecom & Satellite Services, LLC. THE MENTOR NETWORK, Boston, MA
Telecommunications Engineer; Local Line Consolidation PM 2007 – 2010
Develop scalable solutions, redesign the ordering process & manage inventory using CASS, Inc.
Plan & install IT/ PBX services through implementation with relocations, modifications & changes.
Facilitate stakeholder, technical staff, change requests, constraints and budget limitations.
Reduce wasteful procedures regarding relocation of circuits with cross functional teams. SQUARE 1 SURVEY’S, LLC, Abington, MA
Program Manager, Principal 2004 - 2009
Define & develop complex survey’s using complex branching logic and survey planning.
Measure and analyze qualitative / quantitative data for customer manipulation in software tool.
Execute remote daily stand-ups to ensure deliverables for completed hosted surveys.
Negotiate SLA’s and client support agreements to maintain revenue stream.
Service legacy SW of prior employer, Perseus Development Corps’ Web hosting clients. ADDITIONAL EDUCATION
QPS Training - Advanced Project Management Leadership Certification Program. New Horizons Training Centers - Cisco CCENT, Cisco CCNA, MS Security+ Rutgers University - Computer Science.
The CHUBB Institute - Diploma in Data Center Support. The County College of Morris;
Associates in Arts Degree, Business Administration
Associates in Arts Degree, Humanities/ Social Science