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Office Assistant Customer Service

Location:
Richmond Hill, Ontario, Canada
Posted:
September 04, 2019

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Resume:

SARA MOGHADSI

Tell: (***) *** - ****

Email :ac99i9@r.postjobfree.com

Dear sir/madam,

I’m writing this letter to briefly introduce my abilities, education and expertise. As a highly educated person and interested in office work, filing, sales and etc… I would like to apply for a job to fulfill my enthusiasm and dedications I’ve achieved through years of studying and working.

I welcome any opportunity to discuss my abilities and expertise in person.

Regards,

Sara Moghadasi

SKILLS & ABILITIES

Mastery of the Office automation

Mastery of Official/Business Letter Writing

Mastery of ten finger Typing

Professional in Archiving

Familiarity with automation

Familiarity with Photoshop

Familiarity with English language

Professional QUALIFICATIONS

High quality customer service

Strong communication skills

Problem Assessment and resolution

Team leadership and motivation

Great ability in managing stressful situations

Mathematical calculating ability

Highly organized

Punctual

Proficient PC skills

Ability to persuade debtors in making payments

EXPERIENCE

Mar 2019- Current

Seller

Persian Fine Food

Toronto, Canada

- Head manager of food section

- Head manager of confectionary section

- Sell the confectionary

- Make ready foods for sell

- Organize all product of confectionary

Apr2018 -Current

Client care representative, Treasure, Office Admin

Multicultural Action Group (MaGo) non-profit organization-foundation

Toronto, Canada

- Greeted and listened effectively to customers to ensure courteous and quick service

- Carries out the responsibilities of a member of the board of directors. Maintains all bank accounts, Oversees all financial transactions.

- In Charge of Receiving and dispersing funds.

- Maintain up-to-date records of all funds for tax purpose.

- Contacts collateral sources such as neighbors, landlords, schools, clinics, and other service providers in order to gather information necessary for the timely delivery of services.

- Maintain statistical data regarding the number of children, family members or other groups served, and the types of services provided to them.

Jun 2016-Apr 2018

Customer Service Representative/Office Assistant, Atrak shimi shargh

Mashhad, Iran

- Planned, scheduled and produced all company meetings, including meetings with VIP clients

- Researched & selected marketing items for upcoming sales year

- Led weekly staff meeting for office personnel

- Prioritized and completed assigned projects by required deadlines

- Data organization & upkeep, and miscellaneous tasks as required

Mar2014 -June 2016

CREDIT & COLLECTIONS ANALYST, Bank of the Parsian

Mashhad, Iran

- Responsible for maintaining a complete debt collection portfolio, and for working with clients to resolve complicated debt issues.

- Recovering money from people who have taken out loans.

- Working with Credit Controllers to contact debtors to pursue payment.

- Making outbound collection calls to debtors.

- Reducing the outstanding debt owed to a company.

- When necessary liaising with solicitors and bailiffs.

- Daily banking and processing received cheques and cash.

EDUCATION

2018

Associates degree in Finance and Banking,

MINISTRY OF WELFARE APPLIED SCIENCE UNIVERSITY

Mashhad Iran

2007

Bachelor Degree in Software Engineering

UNIVERSITY OF APPLIED SCIENCES

Mashhad, Iran

ADDITIONAL SPECIAL COURSES

Principles of Negotiation (Mashhad Iran )

Communication skills & effective communication (Mashhad Iran )

Marketing and Customer Orientation(Mashhad Iran )



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