Houston TX 77075 email@example.com
Business Analyst /Procurement /Product Manager/Business Manager
“Solving Complex Business Problems and Fueling Multimillion-Dollar Revenue Growth”
5+ years successful track record of experience leading cross-functional teams in the documentation and delivery of process innovations, driving the attainment of business goals.
Objective: Seeking opportunities to transform company practices into fresh, cost-effective solutions leading to more efficient operations.
AMEGY BANK 05/2018-6/2019
BUSINESS ANALYST HOUSTON, TX
Business Analyst III duties encompass the capture and coordination of business unit’s enhancement requests, developing requirements relative to new products as needed, project implementation, workflow optimization, operational strategy creation, and operational performance alignment. Duties also included:
Provided support for product configuration and workflows.
Acted as the subject matter expert for business unit.
Exhibited an understanding of client business, processes and needs to suggest solutions.
Determined customizable features based upon the client need.
Created client specific configuration profiles and workflows.
Created solutions guide recommending tools to solve an issue not resolvable with current systems.
Participated in the design and development of system enhancements and tools critical to the proper execution of departmental needs as needed.
Created User Acceptance Test (UAT) script for system changes
Lead Business Unit in the execution and tracking of UAT
Maintained, developed, and oversaw reporting requirements from internal requests as well as external contractual requests and audits.
Organized, facilitated and lead meetings with business units in order to coordinate the development of business requirements documents and reporting requirements documents.
ENVOY MORTGAGE 02/2016-05/2018
BUSINESS ANALYST HOUSTON, TX
Liaison between the business and development teams to track and report status
Wrote business and/or functional requirements
Provided analysis of customer requests for system modifications
Communicated the most effective way to utilize the Loan Origination System, (LOS) to satisfy business requirements, which may be a combination of both standard and/or custom functionality
Held sessions with project team to build business/functional requirements documentation
Utilized business/functional requirements to develop test scripts in UAT, (User Acceptance Testing) for production environment.
Developed vendor relations for troubleshooting issues within the LOS.
Developed mobile applications used to take mortgage applications.
Wrote program for mobile applications using JSON script and Microsoft Visio.
NRG Home Solar 7/2014-01/2016
Lease Operations Analyst, (Team Lead) HOUSTON, TX
Processed applications and projects through the construction processing system.
Examined and analyze engineer designs and make assessments on number and type of panels needed. Maintain data integrity and ensure NRG RSS policies and procedures are followed properly. Conduct and schedule meeting with partners, to meet goals and deadlines. Review and audit Lease Contract packages and provide oversight of the projects assigned. Responsible for accuracy of each Lease Contract project and perform the approval of all Lease Contract. Experience in SAP/CCS execution. Proficient in CRM (Salesforce ).
Bachelor of Science Degree, Business Administration, Management
Fayetteville State University, Fayetteville, NC
Coursework Included: Business Ethics, Strategic Planning, Business Communication, Principles of Accounting I and II, Management, Finance, Microeconomics
BUSINESS ADMINISTRATION CORE SKILLS:
User Acceptance Testing
Project Management Skills
Business Process Analysis
TECHNOLOGY STRENGTHS & METHODOLOGIES:
UAT, Agile, Visio, SharePoint, Word, JSON, Visio, Spotfire, Microsoft Access, Microsoft TSF, ITIL, Advanced MS Excel, PowerPoint, LOS
Lease Operations Analyst, NRG Home Solar, TX (Team Lead), 7/2014-1/2016
Underwriter, (Team Lead) NMLS #9145 Citi Mortgage, TX 11/2012-7/2014
Senior Loan Processor, NMLS #914586, JPMorgan Chase, TX 04/2012-11/2012
Product Manager, IIF, MD 2011-2012
Site Coordinator, GED Program Prince Georges Community College, MD 03/2009-09/2011
Procurement Manager, U-Save Auto, GA 01/2007-03/2009