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Manager Analyst

Location:
Houston, Texas, United States
Posted:
September 06, 2019

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Resume:

KELLY MOORE

***** ******** ***** ****, #**** Phone: 240-***-****

Houston TX 77075 ac991o@r.postjobfree.com

BUSINESS ADMINISTRATION

Business Analyst /Procurement /Product Manager/Business Manager

“Solving Complex Business Problems and Fueling Multimillion-Dollar Revenue Growth”

5+ years successful track record of experience leading cross-functional teams in the documentation and delivery of process innovations, driving the attainment of business goals.

Objective: Seeking opportunities to transform company practices into fresh, cost-effective solutions leading to more efficient operations.

PROFESSIONAL EXPERIENCE:

AMEGY BANK 05/2018-6/2019

BUSINESS ANALYST HOUSTON, TX

Business Analyst III duties encompass the capture and coordination of business unit’s enhancement requests, developing requirements relative to new products as needed, project implementation, workflow optimization, operational strategy creation, and operational performance alignment. Duties also included:

Provided support for product configuration and workflows.

Acted as the subject matter expert for business unit.

Exhibited an understanding of client business, processes and needs to suggest solutions.

Determined customizable features based upon the client need.

Created client specific configuration profiles and workflows.

Created solutions guide recommending tools to solve an issue not resolvable with current systems.

Participated in the design and development of system enhancements and tools critical to the proper execution of departmental needs as needed.

Created User Acceptance Test (UAT) script for system changes

Lead Business Unit in the execution and tracking of UAT

Maintained, developed, and oversaw reporting requirements from internal requests as well as external contractual requests and audits.

Organized, facilitated and lead meetings with business units in order to coordinate the development of business requirements documents and reporting requirements documents.

ENVOY MORTGAGE 02/2016-05/2018

BUSINESS ANALYST HOUSTON, TX

Liaison between the business and development teams to track and report status

Wrote business and/or functional requirements

Provided analysis of customer requests for system modifications

Communicated the most effective way to utilize the Loan Origination System, (LOS) to satisfy business requirements, which may be a combination of both standard and/or custom functionality

Held sessions with project team to build business/functional requirements documentation

Utilized business/functional requirements to develop test scripts in UAT, (User Acceptance Testing) for production environment.

Developed vendor relations for troubleshooting issues within the LOS.

Developed mobile applications used to take mortgage applications.

Wrote program for mobile applications using JSON script and Microsoft Visio.

NRG Home Solar 7/2014-01/2016

Lease Operations Analyst, (Team Lead) HOUSTON, TX

Processed applications and projects through the construction processing system.

Examined and analyze engineer designs and make assessments on number and type of panels needed. Maintain data integrity and ensure NRG RSS policies and procedures are followed properly. Conduct and schedule meeting with partners, to meet goals and deadlines. Review and audit Lease Contract packages and provide oversight of the projects assigned. Responsible for accuracy of each Lease Contract project and perform the approval of all Lease Contract. Experience in SAP/CCS execution. Proficient in CRM (Salesforce ).

EDUCATION:

Bachelor of Science Degree, Business Administration, Management

Fayetteville State University, Fayetteville, NC

Coursework Included: Business Ethics, Strategic Planning, Business Communication, Principles of Accounting I and II, Management, Finance, Microeconomics

BUSINESS ADMINISTRATION CORE SKILLS:

User Acceptance Testing

Data Mining/Analytics

Risk Management

SAP/SAS Solutions

Project Management Skills

Training/Development

Agile

Script Testing

Business Process Analysis

System Integration

Technical Skills

Financial Acumen

Presentation Skills

Teamwork/Collaboration

TECHNOLOGY STRENGTHS & METHODOLOGIES:

UAT, Agile, Visio, SharePoint, Word, JSON, Visio, Spotfire, Microsoft Access, Microsoft TSF, ITIL, Advanced MS Excel, PowerPoint, LOS

OTHER EXPERIENCE:

Lease Operations Analyst, NRG Home Solar, TX (Team Lead), 7/2014-1/2016

Underwriter, (Team Lead) NMLS #9145 Citi Mortgage, TX 11/2012-7/2014

Senior Loan Processor, NMLS #914586, JPMorgan Chase, TX 04/2012-11/2012

Product Manager, IIF, MD 2011-2012

Site Coordinator, GED Program Prince Georges Community College, MD 03/2009-09/2011

Procurement Manager, U-Save Auto, GA 01/2007-03/2009



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