Manager Social Media

MADELAINE ROMERO, NBC-HWC

Neill Ave, Bronx, NY **462

**********@*****.*** 413-***-****

EDUCATION and CERTIFICATION

National Board Certified-Health and Wellness Coach (2019)

National Board for Health and Wellness Coaching

Master Certified Health Coach (2018)

Dr. Sears Wellness Institute

Bachelor of Science in Nutrition and Dietetics (2004)

Universidad de Santa Isabel, Philippines

KEY SKILLS as a CERTIFIED HEALTH COACH

Health Fair Presentations Healthy Start for Families with Schoolkids

Lunch and Learns Group Workshop for Pregnant and Nursing Moms

Pantry Makeover Lifestyle Management Education for Adults and Elderly

Smart Shopping Online and In-Person Group Classes

Corporate Wellness Programs Individualized Life Coaching

RELEVANT WORK EXPERIENCES

MORENT LLC (08/2018-Present)

Health and Wellness Coach

Health and Wellness Coaching for groups and individuals

Creating content presentation, budget and financial projection, and marketing

Social media management, networking and leadership

Lifestyles (04/2016 – Present)

Executive Director

Independent distributor of Lifestyles health supplements

Team training, sales and marketing

Leadership, coaching and public speaking

TouchPoint Services (10/2016 – 08/2017)

Patient Services Food Service Worker in St Vincent’s Dietary Department

Checked tray tickets to make sure that diet modification and orders are complete to be delivered to the right patient using 2 forms of identification

Food survey regarding the satisfaction of patients with the food/drinks they received, checking their food preferences and relaying the information to the manager in charge

Jenny Craig (07/2016 – 10/2016)

Wellness Consultant

Responsible for retention of clients by keeping them successfully on the program through weekly consultations, care calls, live confirmation calls and rescheduling inactive clients. Accountable for using computer system and customer files to accurately document these activities.

Inspiring clients to change their lifestyle using motivational interviewing to understand their needs and provide them with the education and personal accountability to the program. Customer service and self-development which includes expanding knowledge of program, trainings, meetings and certification courses.

Administrative duties including inventory, stocking, accuracy of client orders, collecting payments, pulling food and non-food products, conducting mini-balances, maintaining files assisting manager with banking as directed and cleaning work area.

Building a client base by retaining current clients, selling to walk-in clients, conducting sales presentations to potential clients, making outbound phone calls to previous clients, asking current clients for updates to current programs and guest referrals.

Aurora Senior Living of New Britain in Connecticut (04/2013 – 09/2014)

Dietary Clerk

•Under the direction of the Clinical Nutrition Manager, responsible for patient contact, nutrition care, patient menu management, data collection, nutrition screening, and communication of patient needs between different departments involved in the care of patient.

•Assisted patients in completing menu selections in compliance with prescribed diet and offered alternatives taking into consideration their food allergies or sensitivities, cultural, ethnic and religious preferences, using preprinted meal patterns designed by the Dietitian and Kitchen Manager.

Aging at Home/Juno Healthcare/A&M Home Health Care (02/2009 - 03/2015)

Part-time caregiver for 3 home healthcare agencies in NJ and NY

•Worked for the elderly with diverse healthcare diagnoses like Diabetes, Alzheimer’s, Dementia, Cardiovascular Diseases, Renal Diseases, Arthritis and other illnesses.

•Assisted with daily living activities, instrumental activities of daily living, including weekly menu preparation for specific diet, and updated reports for continuation of care with the assigned coordinator, caregiver, therapist, nurse, doctors and family.

Nestle Philippines (12/2005 - 06/2007)

Regional Manager

Supervised 30 Registered Nutritionist Dietitian in 17 accounts

•Composed correspondence, attendance, expense and financial reports; maximized efficiency of budget and demonstrated insight in cost savings; analyzed opportunities for improvement through training and brainstorming; coordinated workflow and deployment; monitored quality and quantity of products.

•Assessed and evaluated performance of RND’s, coaching and advising as needed; screened and interviewed potential employees with participating companies; and attended business meetings with managers, clients, and vendors for feedback and developmental strategies for the program.

VOLUNTEER EXPERIENCES

New York Cares (2013 – 2019)

Recreational Volunteer

•Served with the team leader and other volunteers for religious and social activities to improve life situation of residents, assisting in food pantries, meal services, and rescuing leftover cuisines from restaurants to be distributed in the community health centers.

Hospital for Special Care in New Britain, CT (2014)

Dietary Volunteer

•Conducted weekly patient satisfaction surveys to improve menu production and service, bagged silverwares and other administrative tasks assigned by the Dietary Director.

Sound Shore Medical Center of Westchester (2011 – 2012)

Dietary Volunteer

•Worked in the Dietary Department as an assistant to the General Manager doing clerical duties, interviews, and surveys needed for menu preparation.

Madelaine Romero, NBC-HWC

**********@*****.*** 413-***-****

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