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Customer Service Associate

Toronto, ON, Canada
September 03, 2019

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***-*** ******** ****** *******, ON M1L 3L8 437-***-****



Recent high school graduate with proven communication, organization and collaboration skills developed through work experience, volunteering and school activities

Polite and friendly, with developed understanding of teamwork, continuous learning and professional development importance

Organized and efficient, able to work independently with high level of energy and creativity

Flexible to adapt to different work environment and change schedule with short notice

Quick learner with skills in using Microsoft Word and operating office equipment


Volunteer, El-Bethel Evangelical Church, Toronto 2018 - Present

Cleaning: Maintained high standard of cleanliness sweeping and mopping floors, washing windows and cleaning backyard, while following strictly supervisor's instructions

Safety: Cleared construction debris from church premises demonstrating safety awareness, efficiency and attention to details

Physical fitness: Handled responsibilities of physically demanding job requiring repetitive actions, standing for prolonged periods of time, and occasional heavy lifting

Reliability: Demonstrated punctuality and excellent attendance record not missing any volunteer shift

Customer Service Associate, Fashion Boutique, Ethiopia 2017

Customer service: Gained reputation as friendly and polite with customers and coworkers; Enjoyed interactions with customers while responding to their requests, providing service and ensuring they were feeling welcome to store

Learning: Quickly developed knowledge in handling store responsibilities from sorting and arranging clothes to assisting clients with their choices to processing check-out and payments; Developed knowledge in products offered and efficiently assisted clients with finding required styles and sizes of clothing

Organization: Restocked clothing rooms, ensuring adequate style and size selection


OSSD, Scarborough Centre for Alternative Studies (SCAS) Graduated 2019

Accounting Diploma Program, St. Mary University College, Ethiopia 2016 – 2017

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