Social Media Customer Service
Resume:
REBECA
MENDEZ
R e m o t e M a r k e t e r
CONTACT
***********@*****.***
EXPERIENCE
ADMINISTRATIVE AND MARKETING SUPPORT TO THE HEAD OF SCHOOL The Metropolitan School of Panama Aug 2016 - Jul 2019 Responsible for knowledge and education of new trends in advertising Strong organizational and time management skills resulting in advertising deadlines being met.
Planning of long term and short term communication projects within the school Event organization
Budget management and follow up with other departments Analysis and planning of communications strategies both Internally and externally. Working in content optimization and SEO for the School Website. Work closely with accreditation processes and requirements to maintain and acquire accreditation by important organizations.
ABOUT
Bilingual professional ( Fluency in English and Spanish ) A self-starter and quick learning marketing professional with experience in Digital Marketing. Recognized skills in Customer Service, event organization, communications, project management, and logistics.
CORE QUALIFICATIONS
Content Creation
Social media Aesthetics Consulting
Creative Strategies
Customer Service
Project Management
Graphic Design
Networking
Calendar Management
Budget Planning
Travel logistics
Communications planning
Internal communications
RECOGNIZED SKILS
CONTENT MANAGER
Revimedia Panama March 2015 - Aug 2016
Develop link building strategies using social media and networking. Generates content ideas to get increase web traffic Web property management
Management and Monitoring Social Media to ensure a correct alignment with the brand
Manage group of freelance writers
COMMUNITY MANAGER
Clic Brands Marketing Jul 2014 - March 2015
Create, curate, and manage all published content to reach company's ideal customers (images, video and written).
Compile report for management showing results (ROI). EDUCATION
BACHELOR OF ARTS:
GRAPHIC DESIGN
2012
Universidad del Zulia,
Maracaibo, Venezuela
COMPUTER SKILLS
Adobe Photoshop
Adobe InDesign
Adobe Illustrator
Microsoft Office Suite
Slack
Skype
Google Suite
Google Analytics
SOCIAL
@Maikk.u
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