Manager Service

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Sajad Kuzhicha ponnambath

Reliance Facilities Management Co Reliance is a global enterprise with multiple companies related service industries namely, Facility Management, Owner Association Management and Technical Services. Its a Dubai based company having branches in Dubai, Abu Dhabi, Doha and London.

https://rfmglobal.com/uae/about-us/corporate-profile/ Responsible for three brand chain of restaurants .All maintenance includes Hard and soft services. Unified Real Estate Development Co.

Unified Real Estate Development was established in October 2006 and currently owns and operates 50 shopping centers in KSA. Unified have developed long lasting relationships with many of the Saudi market’s largest players including Al- Azizia Panda United and McDonald’s, Unified is also the largest single developer for both the companies the largest single developer in the Kingdom. http://unified.com.sa/projects/central-region/riyadh/ Primary Duties & Responsibilities

• Responsible for the delivery in accordance with the in-house maintenance strategy, contracted office services and soft facilities management services to the standards directed.

• Responsible for providing a continuous improvement review and development of initiatives to improve or rationalize services to achieve optimum performance

• Daily management of properties, security and safety standard implementation, coordination with external agencies on day-to-day maintenance of the malls.

• Ensuring all the public areas, shops, and safety technical plants of Mall are in compliance with the mall standards

• Supervising activities of all the sub-contractors including security agencies, waste management, cleaning services

• Ensure the properties are equipped with up to date industry leading machineries and equipment’s

• Making sure the site control is up and running at the maximum performance of its equipment’s, systems and staff.

• Ensure that all local authority certifications are attained such as vertical transportation certification, Fire Systems Certification, water quality testing etc.

Properties Managed:

Unified is having 50 projects and I was managing 29 projects in two region. Designation Soft Service /Facilities (operations)(December 2018 till date Locations Kuwait

Designation Soft Service /Facilities Manager (June 2014 till December 2017)

Locations KSA

( : +965-****-**** kuwait

: +971-****-***** UAE

*: ********@*****.***

Experience

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Saudi Geo Co.

Saudi Geo Company is a construction company that construct the building as well as they are doing property management and facility management for the residential and commercial properties. http://saudigeo.com.sa/index.php/en/

Job Role and Responsibilities

• Responsible for providing a key interface between Estates department customers and the contracted service providers on a day to day basis

• Responsible for development of a service charter and service level agreement to monitor key elements of the FM service

• Responsible for monitoring and reporting of service level agreements and key performance indicators internal and external, also tracking of risks/rewards mechanisms

• Responsible for monitoring of supply partners/contractors service delivery and customer interface on a day to day basis.

• Responsible for assessment, procurement and management of small projects specific to the Operations Department as agreed with the Project Team

• Responsible for financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels.

Savola Group (Al-Batool Franchise Division)

Company Profile

Savola is the one of the biggest business houses in KSA. The company operates its business through four sectors “savola food sector” including edible oil and sugar “Retail Sector” (Panda & Hyper Panda), Real Estate, Plastic sector in addition to this Savola also have franchise division which has exclusive rights in Saudi Arabia for internationally renowned brands like Jacqueline Riu, BONIA, Yves Rocher, Carlo Rino and Mug & Bean

Job Role and Responsibilities

• Reporting to the management on day-to-day business activities in the designated region

• Market research and analysis, Business plan development for the area.

• Find out new location for business development.

• Conducting weekly and monthly reviews on budget V spending on ongoing projects. Identifying key markets across all major area.

• Applies and maintain the guidelines as per the brand standard and for visual presentation.

• Implements stock loss prevention and coast control measures, inventory management.

• Maintaining and monitoring sales forecast.

• Analysing the market, sales trend, consumer attitudes and competitors, Collecting and preparing weekly and monthly sales figures.

Achievements

• Launched 13 stores in Riyadh,Al-Khobar and Buraida within a span of 2 years

• Managed a store control policy

• Every year a positive figure will maintain compare to previous year. Designation Property Manager April 2013 till March 2014 Locations KSA

Designation Area Manager- for savola group franchise division April 2006 Till March 2013

Locations Riyadh, KSA

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Al-Shaya International Co. Company Profile

Al-shaya International Co. started its retail operations initially in Kuwat and Kingdom and more recently throughout the Middle East, North Africa, Turkey, Cypress, Russia and the Czech Republic. Dealing with well- known brands like Mothercare, Bhs, Debenhams, H&M, NEXT, Evans, Oasis, MAK etc. Company has wide presence throughout the middle east, Europe and Africa. Job Role and Responsibilities

• Accurately forecasting and reporting marketing activities and results to the line manager.

• Analyzing competitors and competitive products to come up with fool proof marketing strategies and plans, attending meetings with your team and contributing thoughts and suggestions.

• Develop and maintain effective and efficient consumer communications strategy in-line with the Brand and Global Consumer Communications

• Implementing special promotions, displays and events

• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing

• Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.

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Education

1993 Diploma in computer hardware

1990-1992 Diploma in Electronics Mechanic (National council for vocational training) 1989-1990 Pre Degree in Commerce and Business studies Language Fluency

English

Arabic

Hindi

Malayalam

Designation Store Manager For (British Home Store)-Feb 1996– Feb 2006 Locations Riyadh, KSA

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