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UX design / UI design

Location:
Daly City, California, United States
Posted:
August 18, 2019

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Resume:

**. EXPERIENCE

User Experience Designer // Electronic Arts

Player & Developer Experience Team Redwood City, CA Jul 2017 – Mar 2019

• Joined the team as the first UX designer to build up and unify EA Console’s brand identity by developing and integrating an EA Console “look” and feel” into its core products.

• Evolve the console from basic functionalities by creating team UX design principles, creating a design style guide and helping define the workflow.

• Enhance user experience on the console by contributing to core personalization features.

• Build high quality and successful EA Console by collaborating closely with PMs, developers, QAs, and designers.

• Represented EA and helped with recruiting at 2018 Grace Hopper Celebration. Student Product Designer // Workday

San Francisco, CA (remote), Ithaca, NY Jan 2017 – May 2017

• Defined vision and direction of a redesign for Workday student center by planning and prioritizing tasks with Workday stakeholders.

• Simplified and enhanced course enrollment flow by referencing shopping cart experience.

• Identified user pain point and provided solutions by leading user research, information architecture and interaction design.

Associate User Experience Designer // LinkedIn

LinkedIn Learning Team San Francisco, CA Mar 2019 – Present

• Use both quantitative and qualitative data to solve problems.

• Evolve the checkout flow from basic functionalities by identifying user pain points, analyzing AB testing data, and redefining user flow.

• Execute user flow and visual redesign of payment and product upsell experience, increased 15.2% uplift in conversion rate in AB testing in 3 months.

• Help define product requirements and roadmaps by collaborating with product managers, business partners and engineers. MasterPass UI team St. Louis, MO Jun – Aug 2016

• Helped MasterPass migrate from the old legacy platform to new merchant portal platform by coding application components using Angular.js.

• Wrote unit tests using Jasmine to shorten the validation time for QA team.

• Introduced new technical skills to the team to improve work efficiency.

• Identified problems and formulated alternative solutions to improve the flexibility and user experience of MasterPass.

• Developed software using agile development practices. Front-End Web Developer Intern // MasterCard

Teaching Assistant // Cornell University

Web Design CS1300 Ithaca, NY Aug 2015 – Dec 2016

• Contributed to the development of teaching materials to ensure the contents of delivery meet learning objectives.

• Led, supervised, and planned weekly discussion and assisted professors in grading and hosting office hours.

itsdou.com Username: user321 Pwd: guest321

ac94ao@r.postjobfree.com // 607-***-****

Cornell University

M.S. Information Science (UI/UX concentration)

Aug 2016 - May 2017 G.P.A. 3.4

01. ACADEMIA

Cornell University

B.S. Information Science (UI/UX concentration)

Minor// Landscape Architecture

Aug 2013 - Jan 2017 G.P.A. 3.4

03. SKILLS

Expertise //

User Research Human-Centered Design

Interface Design Typography

Color Theory Data Visualization

Wireframe Branding/Marketing

Software //

Sketch Principle

Photoshop

Illustrator Keynote

After Effects

Prototyping //

InVision Adobe XD

Balsamiq Origami

HTML CSS JavaScript

jQuery Python PHP

04. AWARDS

Computer & Information Science &

Engineering (CISE) Active Awards

The papaer from the research directed by Dr.

Malte F Jung was published on National Science

Foundation 2016.

Help identified key data points for data analysis.

(https://bit.ly/2IFNq8e)

2nd Place in MasterCard Innovation

Challenge 2016

Came up with the ideas for the main features of

UniteWay donation webpage and designed its UI.

Most Innovative Prize in Cornell

Game Design Showcase 2015

Designed characters and game posters

(https://youtu.be/rOdcgzo7WEY)

DOU MAO

UX Designer & Interaction Designer



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