Human Resource Management

George P. Kademenos, SPHR, SHRM-SCP

*** ******** **** ********, ** 37064

614-***-**** *********.*@***.***

http://www.linkedin.com/in/georgekademenos

PROFESSIONAL SUMMARY

Results-oriented, senior-level Human Resources Manager with extensive experience designing and managing human resources policies that support as well as drive strategic business objectives. Innovative thinker with the ability to lead cutting-edge human capital initiatives. Specific areas of expertise include: Talent Acquisition Performance Management

Employee Relations Organizational Change

Merger & Acquisitions Employee Development

Executive Coaching Employee Recognition & Total Rewards Budgeting Team Building

Project Leadership Strategic HR Planning

PROFESSIONAL EXPERIENCE

2008- Present Chambers Consulting Services, Inc., Dublin, Ohio A leadership development, human resources and training consulting firm founded in 1984. SENIOR CONSULTANT

Provide executive coaching, leadership development and training, and human resources consulting services. Working with individuals and organizations in large and small, public and private organizations in numerous industries including financial, educational, manufacturing, health and nonprofit organizations.

2009- November 2018 VSP Vision Care, Columbus, Ohio Provides products and services to employers, eye-care professionals, and over 85 million members through a group of leading companies providing comprehensive eye-care coverage, frames, and technologically advanced lab services and practice software solutions.

SENIOR HUMAN RESOURCES BUSINESS PARTNER

Supported VSP's Eastern Operation Center (EOC), which included the Customer Care Division, Sales & Service and the Ohio Optical Lab, consisting of 600 employees. The optical lab is a 3-shift, 24 x 7 manufacturing facility with 300 employees. 2000-3000 pairs of eyeglasses

& frames are manufactured at this plant. Additional experience supporting optical labs in Florida & Texas and an eyewear office in Montreal.

Provided HR support to Corporate Services, Provider Services, IT, Sales as well as playing an active role in VSP's benefit strategy, recruiting, health/wellness and career development. HR leader responsible for VSP’s Ohio Customer Service Division, designated as a World Class Call Center for 14 consecutive years, including being recognized as Call Center of the Year. Led VSP to being recognized as an employer of choice in Columbus as follows...

VSP Global was honored as a top Central Ohio Top Workplace by The Dispatch Media Group (Columbus C.E.O. magazine & WBNS 10TV) and as a Best Place to Work by Columbus Business First. VSP has been recognized nine times by Fortune magazine as one of the Top 100 Best Places to Work in America and recognized as a Best Employer in Ohio as well. Additionally, VSP has been nationally recognized by Training Magazine as being in the Top 125 nationally for employer-sponsored workforce training and development for 15 consecutive years. VSP's Customer Care Division has been designated as having a World Class Call Center for 14 consecutive years, including being recognized as Call Center of the Year in 2015. VSP Global received Forbes "America's Best Large Employers" Recognition for 2017.

● Instituted a peer-to-peer employee recognition program to reinforce organizational culture. Broken into four categories, the program has tiered levels of rewards and recognition. In addition, an extensive employee discount and ticket giveaway program was instituted. Results: Employee engagement survey score increased 20% after implementation.

● Reduced health care costs and absenteeism, while increasing employee productivity, by creating a comprehensive wellness program. Initiatives included opening an on-site wellness and fitness center, offering on-site fitness classes, wellness incentives, discounts to local fitness centers, health assessment and flu shots on-site, and a smoking cessation program.

● With instituting a robust safety awareness and training program, reduced frequency and severity of workplace injuries up to 18% annually.

● Implemented a talent acquisition strategy, which resulted in a 30% increase in employment applications received in combination with better candidate qualifications and experience. Also, instituted an employee referral bonus program with monetary awards.

● Completed the Human Resources Strategic Plan for VSP’s Ohio offices annually.

● With implementation of enhanced core Human Resources services and employee programs, along with recognition as an ‘Employer of Choice’, turnover decreased on average 20% annually.

1996 - 2009 Online Computer Library Center (OCLC), Dublin, Ohio A global, computer library service and research organization with nearly 70,000 members libraries in 112 countries. OCLC has 27 offices in 10 countries. HUMAN RESOURCES MANAGER

Key member of a five-person corporate HR leadership team with specific responsibility for all HR services for assigned business units covering more than 500 employees in ten regional offices in North America, Australia

& China and a budget in excess of $2 million. Responsibilities include: talent acquisition, retention, employee relations, policy development, organizational development, compensation & benefits administration, integration following merger and acquisition activity, and long-range strategic planning. Selected accomplishments include:

● Responsible for talent acquisiton and employee relations functions.

● Led key initiatives resulting in OCLC being recognized as a Best Place to Work in Central Ohio, Best Employer in Ohio, and Best Place to Work in IT by Computerworld.

● Key contributor in writing Human Resources Division 4-year Global Strategy (2008-2011).

● Developed and implemented strategies to support the integration of nine different acquisitions, including the complete transition of more than 400 employees from multiple companies. These acquisitions resulted in a 20% increase in revenue.

● Created a complete talent acquisition strategy to support the organization’s successful expansion initiatives throughout North America; saved the company more than $600,000 in third-party placement fees while increasing staff by 25%.

● Developed sound hiring processes and procedures to acquire talent according to consistently applied leadership and technical competencies; increased retention by 50%.

● Coached leadership on employee relations, effective communication, counseling skills, dealing with employee performance, and employee development planning.

● Saved the organization over $11 million through strategic restructuring initiatives.

● Managed vendor relationships and negotiated contracts for outplacement consulting, third party leadership development and change management, national contingent and direct-hire placements. Vendor negotiations reduced HR budget expenses by 15%. 1993 - 1996 Huntington Bancshares Incorporated, Columbus, OH Regional bank holding company with assets of $36 billion SENIOR HUMAN RESOURCES GENERALIST

Total responsibility for managing the human resources function for specific divisions consisting of over 600 employees. Duties included staffing for client groups, training and development, salary administration, policy interpretation, leading projects, and advising executives and managers on how to effectively resolve complex employee relations situations. Led the human resources initiatives needed to create a 24/7 call, sales and customer support center. Selected as an Officer of The Huntington National Bank.

• Developed talent acquisition strategies that supported growth initiatives in key lines of business. New processes decreased placement time, keeping placements under the 45-day goal, and reduced short-term turnover immediately following the hiring process.

• Restructured the applicant database to streamline the hiring process, hire the best qualified candidates in the correct positions, and remain consistent with established competencies.

• Created and implemented a new performance review process that required an employee development action plan from the managers and resulted in less turnover. EDUCATION

The Ohio State University

Bachelor of Science, Business Administration Major: Human Resources Management Coursework in the Master of Labor Relations and Human Resources (MLHR) program Senior Professional in Human Resources (SPHR, SHRM-SCP) certification From the Society for Human Resource Management

Ohio University

Ohio School of Banking, Certificate in General Banking AFFILIATIONS / AWARDS

• VSP Silver Vision Award (8-time recipient) & multiple VSP Bronze Vision Awards

• VSP recognition as a Best Employer in Columbus and in the State of Ohio multiple years

• Fortune's "100 Best Companies to Work For" (VSP: 9 consecutive years)

• Forbes "America's Best Large Employers" ;(VSP Recognition for 2017)

• Training Magazine's "Top 125" (VSP for training & development)

• Columbus Business First: People to Know in Human Resources and Employment… February 2015

• 20 People to Know in Human Resources by Columbus Business First (February 2013) Recognized as a

“Superstar” in Human Resources in the April 2006 issue of Columbus C.E.O.

• Recognized as a Strathmore's Who's Who Outstanding Professional 2006

• OCLC’s 2006 Operation Feed Campaign (Award of Excellence recipient) – Campaign Co-Chair

• OCLC Spotlight Award recipient in 2005 and 2007

• OCLC President Award recipient in 1998, 1999, 2002 and 2004

• Best Employer in Ohio- Ohio SHRM Coordinator, 2006-2008

• SHRM Ohio Human Resource Conference Planning Committee, 1996-2004 Conference Chair – 2003

• Columbus Compensation

• Human Resources Association of Central Ohio, Board of Directors, 1990-1997, Chapter President – 1996

• Society for Human Resource Management

• SHRM Ohio Human Resource Conference Planning Committee, 1996-2004 Conference Chair – 2003

• Columbus Compensation Association

• Relocation Council of Central Ohio

• The Ohio State University Alumni Association

COMMUNITY SERVICE

• Prevent Blindness Ohio: Board of Directors (2015- Present): Community Services Committee; Human Resources Committee Chair

ORGANIZATIONAL DEVELOPMENT & HRIS

Facilitating Improved Performance Appraisal Career Coaching Employment Interviewing and Selection Inclusion Awareness Employment Laws Overview for Managers Union Avoidance Inclusion Leadership for Managers HIPAA Privacy

Talent Management Life Cycle DDI (ICS) Targeted Selection Emotional Intelligence and Collaboration PeopleSoft, JD Edwards, Kronos & UltiPro HR, Time & Expense

Reporting

Project Management

Internal Consulting Skills

Effective Presentation Skills

HRIS Training

Certified Covey & Blanchard Trainer

Certified Myers-Briggs Trainer

Salary Administration & Performance Appraisal Workplace Safety Setting Performance Expectations Budget Planning Pillar & Lab Reviewing Performance Process Capital Pillar & Lab Center for Leadership Development Compensation Assessment ISO Quality System & ISO 9000 for Managers Salary Planning Pillar & Lab

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