REBECCA TOWLER

*** *. ********** ** # ***

Mesquite, TX 75149

Phone: 972-***-****

E-mail: ac93zb@r.postjobfree.com

PERSONAL INFORMATION:

United States Citizen

No Veterans Preference

20+ years of Office Experience

SUMMARY: Seeking a challenging career with a progressive organization that provides an opportunity to maximize my professional skills & allow continued personal and professional growth.

COMPETENCIES:

Excellent written and verbal communication skills

Highly organized and efficient

Ability to work independently or as part of a team

Flexible

Knowledge of employment law

Proficient with federal and state law guidelines and regulations

Microsoft Office (MS Word, Excel, PowerPoint, Internet, Outlook)

EMPLOYMENT:

CENTRAL RESEARCH, INC. MAY 2016 – CURRENT

GENERAL CLERK DALLAS, TX

SUPERVISOR: XXXXX (214-***-****

Applied knowledge of various immigration form types and requirements for updating various USCIS database and systems;

Collaborate with team members to guarantee all file requests are answered timely;

Develop, implement, perform periodic and observational reviews to monitor file location;

Coordinate, review and execute database searches to obtain relevant information used to evaluate, update file;

Deliver excellent and efficient clerical and administrative support to Data Entry team;

Interfile documentation into file and update systems;

Generate manifest for file shipments and deliver files to identified destination;

Reviews file for final action steps and secures loose documents;

Update systems from barcode scanning or keying;

Convert existing paperwork into digitized forms by ensuring that the integrity of data remains intact;

Handle file creation by following strict codes of confidentiality;

Conduct system searches on files by utilizing various USCIS systems;

Record and verify of visas, I-129, 907, 765, 539, G-28, and 751 petitions;

Scanning and adjusting photos;

Using additional systems such as RAILS and CIS2;

Remove and record fees from petitions; as well as verify that all fees comply with the necessary needs of each form;

Identify and assemble files for repair and proper filing;

USCIS office automated systems also to include Microsoft Outlook, Word, Excel, and PowerPoint.

TEMPORARY AGENCY WORK MARCH 2009 – DECEMBER 2014

GENERAL CLERK DALLAS, TX

SUPERVISOR: XXXXX (214-***-****

Assisted in preparing interoffice memos and drafting emails;

Reconciled department budget and generate reports;

Greeted visitors in a prompt and friendly fashion;

Scheduled conference room appointments and assist with meeting room setup;

Maintained the office filing system and retrieve material from files as requested;

Processed appropriate paperwork to pay vendor invoices;

Performed general office duties, including faxing, copying, scanning and filing.

J.P. MORGAN CHASE MAY 2005 – JUNE 2008

DOCUMENT MANAGEMENT SERVICES IRVING, TX

SUPERVISOR: XXXXX (214-***-****

Developed professional working relationships with internal and external stakeholders;

Planned and organized work in order to achieve daily productivity goals;

Recognized and maintained a high standard of security issues and confidential information capture through databases on applications/petitions to protect PII (Personal Identifiable Information);

Utilized practical experience and understanding of J.P. Morgan Chase operations, policy and the roles and responsibilities timely of document production;

Duties or projects as assigned by the Sr. Manager;

USCIS office automated systems also to include Microsoft Outlook, Word, Excel, and PowerPoint.

TEMPORARY AGENCY WORK OCTOBER 2002 - MAY 2004

GENERAL CLERK DALLAS, TX

SUPERVISOR: XXXXX (214-***-****

Researched, collected, and analyzed data to complete a variety of projects, reports and inquires;

Served as a liaison between staff, management and other departments to facilitate functions and flow of information;

Assisted in preparing interoffice memos and drafting emails;

provide lead support to other support staff in distributing work assignments, training new employees, and assisting with daily assignments;

Maintained confidential files, processes mail and answers telephone calls and inquires;

Retained the office filing system and retrieve material from files as requested;

Scheduled appointments, makes travel arrangements, and organizes and manages calendars and activities;

Followed production procedures and completing internal documentation & tracking;

Performed other duties as assigned.

DALLAS COUNTY SHERIFF’S DEPARTMENT FEBRUARY 1989 – JULY 1999

GENERAL CLERK DALLAS, TX

SUPERVISOR: XXXXX (214-***-****

Answered and routed incoming telephone calls, takes messages and answers routine inquiries.

Greeted, directed and assisted visitors;

Verified, corrected and entered data into computer systems and extracts data and/or files;

Performed general office duties which may include typing, maintaining filing system, logs, and records copying, collating and assembling reports and packets and ordering office supplies as requested;

Worked within a well-defined framework of policies and procedures, under immediate supervision;

Performed other duties as assigned.

EDUCATION:

Lincoln Magnet High School-Dallas, Texas Graduated 1984

Contact this candidate