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Customer Engineer

Brick Township, New Jersey, 08724, United States
August 17, 2019

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Robert Miller

* ** Bark Rd, Brick NJ *****

( 732-***-****


Certified Technical Engineer with extensive skills in network connectivity, and thorough understanding of large scale LAN, WAN technologies. Experienced in planning and implementation of networks, fiber connections and relocation of systems and services to new facilities. Involved in moving 4000 people employees, 1000 Servers and 8000 desktops and equipment from Bell Labs in Holmdel to a new AT&T Middletown Complex. In-depth technical skills and great written and oral communications.

Technical Skills

Software Windows NT Server and Workstation 4.0, Windows 95 and 98, Windows 2000 Server and Professional, Windows 2003 Server, Windows XP, Compaq SmartStart

Hardware Sun: IPX, LX, 1, 1+, 2, 4, 5, 10, 20, Ultra1, Ultra2, Ultra5, Ultra10, Ultra30, Ultra60; Compaq; DeskPro 2000, 4000, 6000, EN, EP; Dell Optiplex, Precision,Laptop,Servers; HP; Vectra and Kayak; AT&T; NCR;

Gateway Servers: Sun; 430, 470, 490, 630, 670, 690, 1000, 2000, 3000, 4000, 5000, 6000, 250, 450, 3500, 4500, 55006500 Sun SSA SubSystems, 5100&5200 SubSystems; Compaq; Proliant 400, 800, 1200, 1600, 2000/4000, 2500, 3000/5000, 4500, 5000, 6000, 6500, 7000, 8500 DiskArray Subsystem; HP; Netserver Pro, NetServers LH, NetServers LX, Netserver LXr, 8500; AT&T; 3b2-300, 3b2-400, 3b2-600, 3bs-700, 3b2-1000, 3b5, 3b15, 3b-4000; NCR, 3360, 3416, 3430, 3450, 3550, 4300, 5100, Disk Array Subsystems: 6250, 6298, 6299; Dell; PowerEdge Line,

Networking: Cabletron; Hubs SmartSwitch 2200, SmartSwitch 6000, SSR8, SSR16; AT&T; Starlan, ISN, DataKit, Routers HP Hubs Cisco


December '18 to April '19

Worked for Securus Technologies Installed Rockets and Nano's for extending the network between buildings at NJDOC institutions. Install, move and repair kiosks for the inmates to download email and music to their tablets.

January '18 to April '18

CCNA class at Rowan College at Burlington College

December '17 to January '18

Worked for ESS installing Security cameras in Bell Works

October '15 to August '16

Acting as the General Contractor Raising my home from Super Storm Sandy

Point Of Sales Technician Feb '15 to October '15

One of six technicians responsible for the POS computers at Great Adventure

Bridge Tender June ’13 to Oct 1 ’13

Bridge operator for Ocean Count at the Beaver Dam Bridge

Rebuilding my home Oct 30 ’12 to May ’13

General contractor to rebuild my house after “Super Storm” Sandy where I got over 2 feet of water in my home. I’m still finding damage from the storm and I Am sure will be for several years.

Tester/Quality May’09 to May’12

I was original hired to test and setup CALEA, but was made a Lab manager. Responsible for installing network equipment(Juniper, Cisco, Foundry, and Brocade), maintain power and cooling to the lab, running cables between routers, switches and servers.

Self Employed August’07 to May’09

Working as self-employed, consisting of computer, A/V, and phone work

Lab Manager, Lucent technologies Holmdel NJ-(June ’06 to August ’07)

Inventory and catalog network and server equipment to be moved to new location at the Murray Hill facility.

Real estate appraiser, Jersey Shore Appraisals PO box 443 Brick NJ-(Oct ’05 to June “’06)

Evaluating the value of homes for purchase and refinancing

DirectTV installer, SR Communications Route 9 Lakewood NJ-(Oct ’04 to June ’05)

Install and maintain DirectTV satellite systems in homes

MCSE Instructor, T.H.E Technologies Toms River NJ – (April’03 to Oct ’04)

Instructing MCSE class for students(adults) requiring training for obtaining employment.

Roll Out Engineer, QualxServe Tewesbury MA – (July ‘02 to Oct ‘02)(Feb 03-Mar 03)

Responsible for the roll out of 1700 Windows2000 machines for the U.S. Navy/Marines at Lakehurst NAS in Lakehurst NJ.

System Engineer, AT&T Bell Labs, Holmdel & Farmington, NJ – (Jan 84 to Jun ’01)

Responsible for the network connectivity, installation and maintenance for approximately 15,000 computers and servers.

Responsible for the maintenance and installation of servers and network equipment in the building of 4000 people, which consisted of NCR, Sun, HP, and Compaq

Lead technical Engineer in charge of, planning, implementing, and installing 2400 cat5 jacks and 100 fiber connections and relocation of several hundred computers in temporary building for research dept of AT&T.

Planning consisted of amount of Jacks needed, where they were needed, and the quality of cabling.

Implementation included physically running and terminating the cable onto jacks and patch panels and fiber distribution panels.

Installation entailed the disconnection and reconnection of several hundred computers and servers.

All This work was done after hours, because of my other responsibility to maintenance in the Middletown building.

Involved with moves every weekend of people and equipment from Holmdel Bell Labs to new Middletown Complex.

Moves consisted of over 4000 people and equipment, Approximately 8000 desktops and 1000 Servers.

Firmware and Patch upgrades for Sun Serves and Desktop, Bios and Firmware upgrades on Compaq, H-P and NCR Servers and Desktops,

Rebuilt and upgraded hardware, firmware, and software on mail servers

Installed, tested and maintained Cabletron SSR8 and SS6000 switches

Installed, tested and repaired inside cabling to desktops and servers

Installed maintained and administered NCR 3450 server running NT4.0 for local technicians

Installed maintained and administered Sun Sparc5 with SSA100 running Solaris 2.6 and Volume Manager


MCSE Windows 2000 +Security

MCSE Windows 2003 +Security



Compaq ACT

Novell CNA 3.12

MCP Windows2000

Novell CNA 3.12


Network Plus

Server Plus

MCP Winnt4.0

Education: Ocean County College

Business Administration,


Stacy Hunt 856-***-****

Essong Nnoko 302-***-****

John Aviles 609-***-****

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