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Functional/ QA/ DATA Analyst

Vernon Hills, Illinois, United States
August 17, 2019

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NIDHI SINGH **** Museum Blvd Unit 402, Vernon Hills, IL 60061 224-***-****

• Software professional with experience in Business and Technology industry. Brings extensive expertise in the field of business growth, technical solutions and data analysis.

• Seeking opportunity to augment IT expertise and adopt new trends and technologies to develop and integrate strategic solutions which creates and sustains business value. TECHNICAL SKILLS

Analytical Tools: Microsoft Excel, Python

Database: MS SQL, Oracle, MS Access

Programming/Scripting: C, C++, Selenium, Unix, SQL, Shell Scripting BI/Data Visualization: Tableau, Informatica

Other Tools: JIRA, Agile methodology, SDLC, SoapUI, Remedy, Single view, HP ALM, HP QC EDUCATION

VIT University, Vellore, India, Bachelor of Technology in Biotechnology, GPA 8.98/10 April 2008 – May2012 PROFESSIONAL EXPERIENCE 45 MONTHS


PROGRAMMER ANALYST May 2012 – Jan 2015

Project: COMCAST –Commercial Workbench

Technology Used: SQL, API, FTP, UNIX, ADPART, ALM, QC Team Size: 20

• Conducted large scale data analysis in clients Operation Support System and Business Support System for Telecom domain to review and test quality of Workbench.

• Responsible for the design validation of several key data table and ETL routines, that streamlined reporting needs as well as improve report performance.

• Worked closely with developers, Business Analyst, system integration architects to identify gaps and ensure customer analytics & Payment processing criterias are clear, consistent, and testable.

• Used web service and API’s to support enhancements and testing of web-based application in Telecom domain.

• Developed issues template to provide Team management with ongoing listing of modules with data issues for progress trending analysis.


Project: Telstra -Enterprise Billing Evolution

Tools Used: Single view Convergent Billing, JIRA, Remedy, SQL, Rating and Charging Team Size: 10

• Used CSG‘s SingleView application and other third party reporting tools in conjunctions to validate automated Bill Generatation and Revenue management Dashboard.

• Map Business requirement with Product Customization to thoroughly test Single view Product for generating invoices and various reports.

• Creation and tracking of Product Bugs using JIRA in Agile Delivery methodology for timely resolution of Customer Issues and concerns.

NIDHI SINGH 1145 Museum Blvd Unit 402, Vernon Hills, IL 60061 224-***-**** AWARDS & RECOGNITIONS

• Awarded Spot Award by Comcast Workbench for exemplary performance in workbench team.

• Received Excellent feedbacks from Onsite team and Client

• Appointed as POC for Ad part Tool (QA design tool) to represent Comcast Commercial workbench Team.

• Coordinated various events and committee at technical fest in college. SCHOLASTIC ACHIEVEMENTS

• Scholarship under “GV School Development Program” (GVSDP)

• Secured All India Rank 125 in VIT Engineering Entrance Examination.

• Awarded scholarship for being amongst the top 50 students admitted in year 2008.

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