Customer Service Office

MARISELA LOPEZ

*** *. ***** **. ******* C.a. ****7

Cell: 559-***-****

Email: ************@*****.***

CAREER OBJECTIVE:

To obtain a position with an employer that utilizes the achievements, skills, strategic thinking and leadership abilities of their employees.

SKILLS:

Bilingual (Spanish/English)

Flexibility & Adaptability

Communication Skills

Managing Multiple Priorities

Computer & Technical Literacy

Planning & Organizing

Problem Solving

Teamwork

Detail Oriented

Multiple Phone Lines

Self-Motivated

Proficient in Math

Operate Office Equipment

Customer Service

EXPERIENCE:

Golden State Tax Service

Manager/Tax Consultant 12/2009 to Current

Respond to customer inquiries about their tax problem. Prepare, organize and handle all tax documents and reports. Ensure all information requested has been received by federal & state office. Establish and maintain great relationships with customers. Perform several clerical and secretary duties such as type, print or copy documents and reports, answer telephones, make appointments, receive and send e-mails, manage money, make cash deposits, Interview, hiring and training of new staff, office inventory, set schedules, process payroll.

Sun Villa Rehab & Care Center

Housekeeping/ Customer Service 05/2005 to 08/2008

Housekeeping, arranged and prepare for meetings, established a great relationship with all patients and clients.

Software:

Microsoft Office (Excel, Word, PowerPoint)

Outlook

QuickBooks

Professional References Available Upon Request

Contact this candidate