Customer Service Accounting

Susan K. Tisano

Fort Worth, TX ***** 817-***-**** *******@*********.***

CONTROLLER

Accomplished, detail-oriented professional with a comprehensive administrative and accounting management background. Excellent expertise in reconciling bank statements, balance sheets; managing A/R, A/P, P/R, Human Resources and closing deadline-driven accounting functions. Leadership proficiency in driving accounting operations, supervising accounting staff and assisting executive management with projects. Reputation for reliability and accuracy, with demonstrated success in identifying discrepancies and reducing bad debt for companies.

Areas of Expertise

Financial Analysis

Staff Supervision

Customer Service

Financial Statement Review

Office Administration

Credit/Collections

Reconciliations

Human Resources

Software Proficiency

EXPERIENCE HIGHLIGHTS

REEDER DISTRIBUTORS, INC., Fort Worth, TX, 2005-August 9, 2019

Accounting Manager

Provide leadership and guidance to of twelve in areas such as accounting, human resources, customer service, and credit/collections.

Perform accounting tasks, including reconciling monthly bank statements and balance sheets; reviewing and reconciling income statements to ensure accurate coding; and overseeing MTD, QTD and YTD entries.

Oversee internal costs pertaining to expenses and review new customer/credit accounts and limits.

Collaborate with the executive team on projects as required.

THOMSON CORPORATION, Fort Worth, 1995-2005

Accounts Receivable/Credit Collections Manager

Supervised a staff of ten in accounts payable, accounts receivable, credit/collections and customer service.

Performed multiple accounting tasks, including closing accounting functions with deadlines; reconciling monthly royalty payments; and reconciling and determining monthly FA entries.

Earned recognition from management for decreasing bad debt by 25%.

Traveled and delivered quality support with company acquisitions.

ARMOLOY OF FORT WORTH/JAR-TEX, Fort Worth, TX, 1990-1995

Full Charge Bookkeeper/Office Manager

Supervised staff within the internal Accounting department.

Managed accounting tasks, including AIR, AlP, PIR, human resources and MIE entries, and MTD, QTD and YTD closings.

Traveled with the Sales team to support trade shows and supported executive management with projects.

EDUCATION

Bachelors of Business Administration University of TX, Arlington, TX

Associates of Arts in Accounting Tarrant County College Fort Worth, TX

SOFTWARE PROFICIENCY

Microsoft Office (including Excel, Outlook, and Access), Visual Supplier, Sage, Peoplesoft, ADP

MEMBERSHIPS: SHRM (Society for Human Resource Management) FTWHR (Fort Worth HR Society) Notary: State of TX

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