Customer Service Accounting

ALI AKHENATEN 904-***-**** ***.*********@*******.***

***** ******* **** ****, ********, VA 22172

PROFILE

Seasoned professional seeking to provide leadership as a member of a management team, utilizing skills and knowledge with the opportunity for continued professional growth and development.

SUMMARY

Outstanding business, management, technical, and education talents. Strong teamwork experiences, excellent written and verbal communication skills, and organizational and planning skills. Proficient in Windows and Microsoft Office to include Outlook, Word, Excel, Access, Power Point, and Publisher. Online educational training using Moodle and Blackboard. Financial training in QuickBooks accounting software, Proseries and Crosslink Tax software. Proficient at creating financial reports and spreadsheets, cost benefit analysis, variances, net present values and taxation. Member of National Association of Tax Professionals, American Legion, and Military Officers of America Association.

PROFESSIONAL EXPERIENCE

BUSINESS

President, Florida Financial Solutions, Jacksonville, FL June 2008 - Present

A full-service accounting firm that offers accounting, bookkeeping and taxation to all industries; and business training for college senior interns.

Responsible for creating corporate monthly financial statements and training interns on; preparing an unadjusted trial balance, recording and adjusting entries and posting to general ledger accounts, preparing an adjusted trial balance, preparing the monthly financial statements, end of year closing temporary accounts to retained earnings and preparing a post-closing trial balance.

Analyzing monthly and annual information to forecast future budgets.

Preparing and filing quarterly and annual tax returns.

Approving and managed accounting contracts.

Offered training classes to public on how to start your own business with corporate formations.

Prepared and trained personnel on person tax returns.

Managed accounts receivable and account payable.

Dispersed over half million annually in accounts payable to clients.

Manager, Jackson Hewitt, Jacksonville, FL. December 2007-May 2008

Managed two Jackson Hewitt offices providing business and personal taxation.

Interviewed, trained, and supervised personnel.

Provided instruction and guidance with IRS assistance on difficult tax situations.

managed inter-office accounting for accounts receivable and accounts payable.

Analyst, Blue Cross & Blue Shield, Jacksonville, FL, June 2004-June 2006

Managed Medicare billing contracts.

Created and implemented billing and accounting information for doctors.

Provided unique identifier for medical billing for hospital departments and private doctors.

Loan Officer, 1st Mortgage Company, Jacksonville, FL, June 2003-June 2004

A commercial property and personal property lending institution.

Responsibilities included originating commercial and personal loans clients.

Gathering financial data for loan qualification.

Submitting finalized contracting documents to underwriting for loan approval.

TEACHING

Adjunct Professor, Edward Waters College, Jacksonville FL June 2008 to June 2016

Instructed Financial Accounting, Intermediate Accounting I, Intermediate Accounting II, Managerial Accounting, Federal Tax Accounting, Computer Augmented Accounting (QuickBooks), Introduction to Business, Business Management, Multinational Business Finance, International Management, Product Operations and Logistics & Control.

Instructed online and hybrid courses using Moodle at Edward Waters College and Blackboard at Florida State College at Jacksonville.

Managed grant funded Math Lab as Math Lab Coach and trained peer tutors.

Director, Volusia County School Board, Daytona Beach, FL, September 2006-July 2007

Directed a community education after school program.

Interviewed and hired instructors for various classes.

Trained personal on educational procedures for classroom objectives and goals.

Supervised daily activities.

Managed and adjusted University of Florida Grant Budget to program expenditures.

Math Teacher, Ribault High School, Jacksonville, FL, October 2002-June 2003

Instructed Algebra to 9th, 10th, 11th, and 12th grade students.

Instructor in FCAT Preparatory Math Lab.

Math Teacher, Northwestern High School, Hyattsville, MD, November 1999-June 2000

Instructed Advanced Algebra and Trigonometry to 10th, 11th, and 12th grade students.

Science Teacher, Paxon Middle School, Jacksonville, FL, October 1995-December 1996

Instructed physical science and laboratory techniques to 6th grade students.

TECHNICAL

Network Engineer, Tek Systems, Vienna, VA, July 2000 – April 2002

Provided technical expertise to WorldCom’s NMCI Wide Area Network (WAN) Design and Engineering.

Customer Service Representative, AT&T, Jacksonville, FL, July 1991 – September 1995

Provided customer service to AT&T’s Reach-Out-America and Reach-Out-World customers.

RESEARCH

Industrial Hygienist, Pacific Environmental, Herndon, VA March 1999-November 1999

Researched, assessed and wrote reports on the USAF environmental hazard potentials to OSHA.

MILITARY

Artillery Officer, U.S. Marines, Quantico, VA, December 1996-February 1999

Managed the Artillery Combat Instructor Unit as the Executive Officer of Artillery.

Provided training on Call for Fire Support from aircraft and nearby artillery units to Marines and FBI Agents at Marine Corps Base Quantico VA.

Military Police, U.S. Marines, Twenty-nine palms, CA, December 1986-June 1991

Supervised fire team movements during Operation Desert Storm.

Supervised Military Police patrol as Patrol Sargent at 29Palms Marine Corps Base CA.

Provided training on traffic stops to Military Police patrol at 29Palms Marine Corps Base CA.

Provided witness training to Military Court, Camp Lejeune Marine Corps Base NC.

Provided base Military Police security to Marine Corps Base Camp Lejeune NC.

EDUCATION

Florida State College at Jacksonville, FL Real Estate Sales Agent, June, 2017

Florida State College at Jacksonville, FL Supply Chain Management, Dec, 2016

University of Phoenix, Phoenix, AZ MBA/Accounting, July, 2006

Edward Waters College, Jacksonville, FL Bachelor of Science, April, 1995

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