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Manager Assistant

New York City, New York, United States
70k yearly or 25 Hourly with ot
August 15, 2019

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** ****** **., ************, ** *1436-1072

Home: 978-***-**** Cell: 508-***-**** Email:


Highly skilled shrink/inventory control manager and exceptional problem solver with 19+ years’ experience in warehouse operations and quality assurance. Consistent record of identifying problem areas, diagnosing root causes, and creating strategies for increased accuracy, productivity, cost effectiveness and quality. Demonstrated command of inventory control concepts and practices, strong technical skills and outstanding work ethic.


DOT Hazmat Transportation Training (Employer Sponsored/Aubuchon Hardware, Inc.) July, 2016


Warehouse Management

Cycle Counting

Inventory Control Records and Metric Reports for Cycle Count Activity

Shipping and Receiving Procedures, Operations and Staff Supervision

Slot Re-Engineering Activities

UPC Controller

Slotting, Overstock Locations and Labeling

Quality Assurance

Shrink Reduction

Process Improvement

Inspections and Monitoring of Inventory Turns, Backorders, Overstocks, and Service Levels

Root Cause Analysis of Inventory Discrepancies

Analysis of Item Pick Frequency and Efficiency

Auditing of Shipping and Receiving Operations

New Item Set Up

Technical Skills

SQL Script Writing, Progress App Builder, Progress Report Builder, Bartender, CodeBank MI9 Retail Software, MI9, Oracle and SAP Warehousing Software; Barcode Labeling Software; Proficient: Microsoft Word, Excel, PowerPoint

Hardware Selection, Installation and Troubleshooting


Scheduling, Monitoring, Training, and Performance Reviews and Hiring/Promotion Recommendations

Employee Manuals and Training: HAZMAT, ISO-9000, Safety, Security, Shipping/Receiving and Software Use


Increased shipping productivity by 35% in first year by creating and implementing improved space management system for picking and receiving freight.

Developed new cycle counting program that replaced “wall to wall”, end of year inventory tracking system with a “perpetual” inventory environment, saving approximately $15K in annual labor hours.

Created Excel attendance tracking software that reduced monitoring errors by 99%.

Designed warehouse labeling systems that decreased labeling and picking errors by (minimum of) 20%.

Developed in-depth procedures manual based on ISO-9000 principals and used in 100 company stores.

Designed company wide spreadsheet dashboard for immediate access to quality control statistics; used by all senior managers and staff of 8 departments.

Developed and implemented a spreadsheet that saved the company over $40,000 yearly in labor cost



USG (Kenco) Aug- 2018 – Present \

Provide effective warehouse inventory planning, scheduling and problem solving. Managed multiple strategies over five warehouses all over the country

Inventory planner (2018 – Present)

Overseeing inventory planning in the warehouse operations.

Maintain the cycle counting routine for five warehouses.

Starting a programming division for spreadsheets

American Outdoor Brands (Smith & Wesson) Springfield, MA Jan- 2017 – May-2018

Provided effective warehouse quality control, and problem solving. Developed and managed multiple strategies that improved warehouse efficiency and decreased Cogi errors.

Warehouse Specialist (2017 –2018)

Oversaw warehouse operations, including supervision, adherence to policies and procedures, cross collaboration and reports.

Helped in the installation and maintenance of SAP WM software, performed testing and trouble shooting.

Maintained the cycle counting routine for three warehouse areas.

W.E. Aubuchon Hardware, Inc., Westminster, MA 1999 - 2016

Provided effective warehouse management, quality control, and problem solving for paint/hardware store chain with 100 New England and New York locations. Developed and managed multiple strategies that improved warehouse efficiency and decreased errors and expenses, resulting in consistent increases in responsibility, accountability and authority.

Inventory Quality Control Manager (2012 – 2016)

Oversaw warehouse operations, including supervision, adherence to policies and procedures, cross collaboration and reports, and continued responsibility for past duties.

Managed 3 quality control staff (scheduling, work assignments, performance reviews and training).

Provided recommendations for hiring, salary increases, promotions and role changes.

Programmed, installed and maintained DC software and hardware and performed related trouble shooting.

Assistant Manager /Trainer (2008 – 2012)

Developed, wrote, monitored and enforced warehouse procedures and policies for HAZMAT, safety, security, shipping and receiving, fiscal protocols, store policies and computer use.

Designed and conducted new assistant manager training.

Reported metrics for cycle count activity; maintained inventory control records for senior management.

Continued previous management duties, including warehouse and staff management, software programming and maintenance, monitoring, shrink analysis, and problem resolution.

Assistant Manager (2001 – 2008)

Provided financial/shrink reports, bank audits, and reconciliation of general ledger/actual inventory.

Analyzed item pick frequency and efficiency, planned slot re-engineering, oversaw slotting/overstock locations.

Performed shrink and root cause analysis; created and enforced procedures for companywide shrinkage control.

Managed 25K SKU warehouse, including staff supervision, accurate cycle counting, inventory records, backorders, overstocks, receiving, pick/pack auditing, land labeling and all duties of past positions.

Spearheaded development of new cycle counting program using sophisticated and Progress based software to increase accuracy and reduce errors.

Programmed and maintained all DC Microsoft Excel spreadsheets, developing effective, user friendly software programs for DC staff in100 stores.

Developed new departmental protocols and procedures manual on safety, quality assurance, and adherence to industry standards and conducted related individual and group training; used by 70 staff.

Researched, developed and maintained a cycle counting routine for 25K product unit D.C.


Cross collaborated with senior leadership and DC management, IT, warehouse personnel, merchandising, accounts payable, human resources, marketing, maintenance, retail stores and Omni Channel staff.

DC Worker (1999 - 2001)

Introduced and installed hardware for improved productivity and provided related trouble shooting.

Monitored and insured UPC code accuracy; acted as company UPC controller.

Implemented new item set up.

Advised consultant on DC Space Management System and provided related troubleshooting.

Purchased equipment for improved output.


Five+ years of related experience in extruder operations and practical plastics engineering. Included membership on ISO-9000 change board, plastic extrusion experiments, researching, and creating charting for engineers to map experiment efficiency (Practical Plastics Engineer, CR Bard Inc., Billerica, MA; Extruder Operator, Boston Scientific Corporation, Watertown, MA).


Graduate, Narragansett Regional High School, Templeton, MA

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