DANIEL T. BARCELONA
*** *. ******* ***, ********, IL 60525 Cell: 708-***-**** *********@*****.***
THIRD PARTY OVERSIGHT IT VENDOR MANAGEMENT BUSINESS MANAGEMENT REPORTING
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roven to serve as a strategic analytical resource, spearhead process and efficiency improvements, produce timely and accurate analysis and reports, and protect the financial profitability of JPMorgan Chase. Company minded and eager to contribute, with a documented record of accomplishment implementing and managing third party oversight programs, streamlining systems, fostering teamwork, and cutting costs.
PROFESSIONAL EXPERIENCE
JPMORGAN CHASE, Chicago, IL
Vice President – Global Compute Services – Data Center Services – IT Vendor Management - (2014-2016)
Third Party Oversight (TPO)
IT Vendor Manager for Data Center Services responsible for initiating and completing Third Party Oversight requests on behalf of Delivery Managers (oversight of overall TPO vendor portfolio); responsible for meeting IT vendor reduction goals, productivity goals, and overall Compliance to TPO Policy
Actively partners with internal TPO Stakeholders- Legal, Compliance, Sourcing (Contracts), Information Risk Management, Third Party Execution Teams, and Resiliency
Partners with Delivery Managers to manage, monitor and track overall compliance to the Third Party Oversight program; Responsible for monitoring through various reports, tools, and system research for all engagements/services associated with our IT vendors
Business / Contract Management Analyst; responsible for driving and supporting various sourcing, vendor engagement and financial work streams across Data Center Services including planning, forecasting and variance analysis of financials and headcount as well as monitoring KPI and adherence to vendor contract SLAs
IT Vendor Relationship Management
Data Center Services Business Management
Associate / Vice President – GTI – Core Infrastructure Services – Media Management - (2007-2014)
Third Party Oversight (TPO)
Supported the implementation and execution of the firm’s global Third Party Oversight (TPO) Program within Data Center Services (DCS); providing governance, policy, process, procedures, tools, training, reporting, and escalation point as SME across global DCS organization
IT Vendor Manager for newly created Project Management Organization responsible for initiating and completing TPO requests on behalf of Delivery Managers (oversight of overall TPO vendor portfolio); responsible for meeting vendor reduction goals, productivity goals, and overall Compliance to TPO Policy
Relationship Manager for Data Center Services Vendors; Responsible for managing the relationships through front-facing interactions, various reports, tools, and system research for all engagements/services associated with our IT vendors in North America
Business / Contract Management for Data Center Services; Managed DCO vendor financial interactions including monthly business reviews, invoice verification & processing, expense and headcount tracking & forecasting and maintained 0% past due balances. Responsible for monitoring and follow up on vendor contract KPI and vendor contract SLAs. Activities also included creating and presenting business cases for all media management projects
Assessor Role for the Global Media Management Control Self Assessment; Managed the process whereby the Global Media Management assessment completed each monthly controls evaluation & testing on time and 100% completely substantiated including Phoenix uploads while achieving 100% in the Risk Management Quality testing
Vendor Relationship Management
Data Center Operations Business Management
Global Control Self Assessment of Media Management
JPMORGAN CHASE, Chicago, IL
Associate – Strategic Data Center Migration Program – Project Manager (2004-2007)
Contractor Procurement
Vendor Relationship Management
Contractor Procurement; Recruiting, on-boarding and contract management of 100+ Strategic Data Center Migration (SDCM) Full Time Contractors (FTC). Worked closely with the functional managers of the FTC for all LOBs to address performance issues and identify success stories
Managed all aspects of the contractor requisition and funding system (Beeline) including creating new requisitions, contract renewals, and terminations (DCO SME on Beeline)
Managed the relationship with the three SDCM Sourcing vendors (BearingPoint, COMSYS and Ajilon); conducted bi-weekly performance review meetings focused on financials, recruiting and FTC performance
Managed the program to employ “off-shore” contract resources for Strategic Data Center Migration work which significantly reduced the overall contractor expense
Process Improvement
Reengineered the contractor on-boarding process which significantly reduced the on-boarding time
Associate – Hardware & Software Infrastructure Upgrade Program – Project Manager (2002-2004)
Process Workflow
Upgrade Implementation
Conceptualized the workflow process for the Commercial line of business to remediate hardware and software decisions for clients during the Switch project. Switch was a three-fold network, hardware and software infrastructure upgrade to Ethernet, NetWare 6, and Windows 2000 / XP. This model became the framework used by all other Commercial Site Managers and reduced total applications in use by the line of business by 80%
Interfaced with the desktop application lab and Commercial application developers to ensure that all Commercial applications worked on the latest operating system and web-browsing platforms
Managed the upgrades of operating systems and application software of Commercial LOB PC users at 25 JPMC sites across the country
Developed and presented the training program for sight contacts assisting in the Switch project and the pre-deployment awareness sessions to inform and educate users about their impending upgrades
Training
Associate – IT Asset Management – Asset Manager (1999-2002)
Project Management
Managed Asset Repository Design Project to ensure proper capture of managed asset data and maintain the ongoing integrity of the asset management database (ARGIS) and outsourced asset contract schedules
Managed Software Contract Analysis Project to extract licensing and cost information from software contracts for analysis, reporting and compliance purposes. Reduced the payment of erroneous invoices resulting in savings of $200K in 2001
Designed and managed outsourced asset reconciliation process between Bank One and IBM Global Services related to the outsourcing of mainframe hardware and software
Project leader responsible for formulating and documenting IT Asset Management policies and procedures in order to quantify and control assets and expenses
JPMORGAN CHASE, Chicago, IL
Associate – Data Center Operations – Financial Analyst (1994-1999)
Financial Analysis
Managed Data Center Charge Back System Project to accurately and systematically allocate data center resources and expenses for managing mainframe hardware and midrange servers deployed in the data centers
Coordinated and supervised annual divisional profit planning of $35 million budget
Created and managed lease/maintenance contract schedules and hardware asset databases
Performed lease vs. buy analysis for data center hardware assets
Performed analysis of procurement options from vendor proposals
Verified and processed data center purchase/lease/maintenance invoicing generating annual savings of up to $200K per year
Prepared and analyzed monthly budget variance and forecast information and provided both written and verbal communication of financial results to management
Trained Data Center Administration staff in use of SAP financial system
Olsten Financial Staffing, Chicago, IL Financial Analyst (1991-1994)
Financial Analysis
Performed the above duties at JPMC in a contract position
Baxter Healthcare Corporation, Niles, IL
Operating Room Division – Financial Analyst (1989-1990)
Financial Analysis
Planned budgets and forecasted financial performance of several business units
Prepared and analyzed monthly budget variance and forecast information
Provided both written and verbal communication of financial results to management
Trained, supervised, and evaluated the work of assistants
Ernst & Young, Chicago, IL
Financial Services – Auditor (1987-1989)
Financial Analysis
Obtained a broad base of business experience while planning and administering financial audit engagements in the financial services, manufacturing, and retail industries
Trained, supervised, and evaluated the work of assistants
Interviewed and screened prospective employees both on campus and at office visits
PROFESSIONAL CERTIFICATIONS
Project Management Professional (PMP)
Certified Public Accountant (CPA)
Six Sigma Yellow Belt
ACADEMIC BACKGROUND
University of Illinois, Urbana-Champaign, IL
College of Commerce & Business Administration
Bachelor of Science in Accountancy