Manager Assistant
Resume:
********.***@*****.***
PROFESSIONAL ATTRIBUTES
CONTACT
Lakinder
Singh
ASSISTANT
MAITRE -D
Objective
PERSONAL STATUS
Nationality - Indian
Language - English/Spanish
Date of birth- 12-7-1982
Height - 6ft
Marital Status - Married
Visa Type - C1D Visa
(Date of Expiry:9/10/2022 )
Lakinder123
https://in.linkedin.com/in/l
akinder-singh
Ÿ Excellent Communication Skills
Ÿ Strong guests service skills
Ÿ A passion of serving guests and collaborating with other staff Ÿ Team Player
Ÿ Ability to work under pressure and for long unscheduled hours Ÿ Excellent managerial and supervision skills
Ÿ Committed to work/ Flair to Success
SUMMARY OF QUALIFICATIONS
AWARDS & ACHIEVEMENTS
INTERESTS
Ÿ Interacting with people,
Ÿ Travelling.
IT SKILLS
Ÿ Well versed with office automation MS Word,Excel and internet application.
Seeking a stimulating and
challenging High-level position
in a professional environment
where I can use my excellent
interpersonal, management
and leadership skills. Offering
exceptional hospitality and
administrative skills to meet
a n d e x c e e d c u s t o m e r
satisfaction
Ÿ Received employee of the month Award many times. Ÿ Received very good comments for my service many times Ÿ Was a part of the organizational team in SAARC SUMMIT NEW DELHI.
Ÿ Recognized consistently for outstanding customer service Ÿ A dynamic results oriented manager offering focused leadership to drive sales and profitability in highly competitive market.Consistently achieving goals through enthusiasm and initiative which compliments knowledge and expertise in …
Ÿ
Ÿ FOLLOW USPHSTANDARD
Ÿ STAFF TRAINING
Ÿ INVENTORY MANAGEMENT
Ÿ SAFETY MANAGEMENT
Ÿ QUALITY ASSURANCE
Ÿ CUSTOMER SERVICE
Ÿ COST CONTAINMENT
Ÿ POLICIES AND PROCEDURE
Ÿ REVENUES ORIENTED
Ÿ One and Half year Diploma in Food and Beverages Services from NATIONAL INSTITUTE OF HOTEL MANAGEMENT,
CHANDIGARH
Ÿ Theoretical & practical training about wines and beverages Ÿ Training about work ethics related to health and safety procedures Ÿ Attended various seminar and training programs.
Ÿ Three months job training in 2004 from HOTEL ITC MAURYA NEW DELHI.
Cross exposure training
Ÿ Six months industrial training at The GRAND HOTEL NEW DELHI 2004.
INDUSTRIAL TRAINING
WORK EXPERIENCE
COMPANY JOB TITLE DATE
COMPANY JOB TITLE DATE
Assistant Manager
Head waiter
SEP 2018 TO TILL
26 JUN 2017 TO 31 AUG 2018
Job Responsibilities:
Job Responsibilities
Royal Caribbean Cruises
Royal Caribbean Cruises
Ÿ Assisting Restaurant OperationManager for smooth workflow. Ÿ Revenue Oriented training.
Ÿ Practical and theoretical training to enhance skills and motivating employees for optimum performance.
Ÿ Responsible for taking care of schedule of the Crew member in accordance with ILO. Ÿ Store Orientation for to the new team members.
Ÿ Checking grooming standard of the Staff.
Ÿ In charge of taking care of the dietary needs of the guest. Ÿ Making spa appointment, restaurant reservation and assisting guests with booking shore excursions
Ÿ Responsible for monthly inventory, daily inventory and Weekly inventory. Ÿ Maintain Guests history preferences and miscellaneous information of the guests Ÿ Following the guidelines of uniform and personnel hygiene as per United State Public Health
Ÿ Responsible for full Guest satisfaction
Ÿ Motivating and providing training to all the speciality restaurant Crew member to achieve the targets.
Ÿ Responsible for cleanliness of the restaurant departments all over the ships for maintaining the cleaning according to USPH standards. Ÿ Responsible for safety of the Guest and the crew member. Ÿ Assisting Assistant Manager for smooth workflow. Ÿ Giving full Orientation, highlighting the signature services and explaining other facilities of the ship
Ÿ Practical and theoretical training to enhance skills and motivating employees for optimum performance.
Ÿ Store Orientation for to the new team members.
Ÿ Checking grooming standard of the Staff.
Ÿ Providing services for customer satisfaction.
Ÿ In charge of taking care of the dietary needs of the guest. Ÿ Making spa appointment, restaurant reservation and assisting guests with booking shore excursions
Ÿ Responsible for monthly inventory,daily inventory and Weekly inventory. Ÿ Maintain Guests history preferences and miscellaneous information of the guests Ÿ Following the guidelines of uniform and personnel hygiene as per United State Public Health
Ÿ Responsible for full guests satisfaction
COMPANY JOB TITLE DATE
COMPANY JOB TITLE DATE
COMPANY JOB TITLE DATE
Supervisor
Waiter
Waiter
11 OCT 2014 TO 9 APRIL 2017
16 DEC 2011 TO 11 MAY 2014
23 NOV 2007 TO 6 MAR 2011
Royal Caribbean Cruises
Royal Caribbean Cruises
P&0 Cruises
Ÿ Job Responsibilities :
Ÿ Assisting Maitre-d for smooth workflow.
Ÿ Giving full Orientation, highlighting the signature services and explaining other facilities of the ship
Ÿ Practical and theoretical training to enhance skills and motivating employees for optimum performance.
Ÿ Store Orientation for to the new team members.
Ÿ Checking grooming standard of the Staff.
Ÿ Providing services for customer satisfaction.
Ÿ In charge of taking care of the dietary needs of the guest. Ÿ Making spa appointment, restaurant reservation and assisting guests with booking shore excursions
Ÿ Responsible for monthly inventory,daily inventory and Weekly inventory. Ÿ Maintain Guests history preferences and miscellaneous information of the guests Ÿ Following the guidelines of uniform and personnel hygiene as per United State Public Health
Ÿ Responsible for full guests satisfaction
Ÿ
Ÿ Memorize restaurants wine stock and appropriate entree pairings, leading to daily wine sales Ÿ Operate POS terminals to input customer orders, swipe credit cards, and enter cash amounts received. Ÿ Answer to guests queries and to refer any complain/ suggestion to outlet Manager or his assistant Ÿ Manages setup for the restaurant in line with brand standards. Ÿ helps manage stocks and inventories
Ÿ Assisting guests regarding menu items in an informative and helpful way. Ÿ Trained for under performing waiters in salesmanship methodology, increasing their sales to meet company average
Ÿ
Ÿ Memorize restaurants wine stock and appropriate entree pairings, leading to daily wine sales Ÿ Operate POS terminals to input customer orders, swipe credit cards, and enter cash amounts received. Ÿ Answer to guests queries and to refer any complain/ suggestion to outlet Manager or his assistant Ÿ Manages setup for the restaurant in line with brand standards. Ÿ helps manage stocks and inventories
Ÿ Assisting guests regarding menu items in an informative and helpful way. Ÿ Trained for under performing waiters in salesmanship methodology, increasing their sales to meet company average
COMPANY JOB TITLE DATE
TAJ PALACE HOTEL,
NEW DELHI Waiter
1 JAN 2006 to 31 JUL 2007
Ÿ
Ÿ Memorize restaurants wine stock and appropriate entree pairings, leading to daily wine sales Ÿ Operate POS terminals to input customer orders, swipe credit cards, and enter cash amounts received. Ÿ Answer to guests queries and to refer any complain/ suggestion to outlet Manager or his assistant Ÿ Manages setup for the restaurant in line with brand standards. Ÿ helps manage stocks and inventories
Ÿ Assisting guests regarding menu items in an informative and helpful way. Ÿ Trained for under performing waiters in salesmanship methodology, increasing their sales to meet company average
Contact this candidate