Global People and Culture Manager

Kendra Clark, SHRM-CP

San Antonio, TX ***** ******.*********@*****.*** 210-***-****

Accomplished Human Resources and Strategic Executive Leader with 10+ years of experience in human resources and operational leadership roles along with an exceptional background in overseeing operations within a variety of environments. Experienced in supporting large organizations, creating comprehensive employee/staffing reports, managing large benefit programs, and reviewing operational infrastructures.

Key Competencies

International Human Resources Management • Staff Development & Training • Risk Management • Training/Coaching • Succession Planning • Project Management • Cost Reduction Strategies •

Employee Relations • Process Improvement • FMLA & Benefits Administration • Team Leadership

• Database Development & Management • Remote Work Environments

Professional Experience

Atmos International January 2016-Present

Global People & Culture Manager (2018-Present)

Provided guidance and leadership from the executive management level down to facilitate a global understanding of the organizations values, vision, long term strategies, and operational objectives.

Ensure regulatory compliance with state, federal, and all international regulations across all offices located in the United States, Canada, Costa Rica, the United Kingdom, and China.

Benefits Administrator for a comprehensive package for all US staff which is competitive and affordable at a corporate level.

Successfully obtained a SHRM-CP designation (2019)

Built a Global HR department across 6 offices internationally utilizing the strategy of employee-focus in an effort to quell the high turnover rate and increase employee engagement.

Responsible for all employee relations issues working closely with executive management and internal leadership teams for the best possible resolutions quickly and efficiently

Created a proprietary database in order to effectively manage and secure all employee information as well as track employee relation cases while complying with GDPR.

North American HR Administrator (2016-2018)

Sole Human Resources representative for all North American HR related functions to include benefits administration, IRA management, workers compensation, new hire onboarding, all employee relations matters, and terminations with exit interviews.

Responsible for all administrative logistics with the North American operations team to include: North American invoicing, registration across 15 states in the US for state sales tax filings with monthly, quarterly, bi annual & annual filings, accounts reconciliation, and expense/credit card management.

Subrogation Management Team February 2015-November 2015

Database Administrator

Successfully developed new reporting methods to improve communication during the claims process along with creating a new tracking system for all un-allocated losses

Trained all employees to properly utilize the database to reduce errors and inefficiencies within the system

Coordinated all data management and analysis operations identifying in-competencies and implementing strategic operational policies to streamline the reporting process

S & B Engineering October 2011-May 2012

Database Administrator (Contract)

Extensive database development as well as high volume data entry

Creation of PDF files to develop electronic database of all BP OEM's completing over 4000 files

W2PC May 2007-October 2011

Administrative/Personal Assistant

Responsible for all basic book keeping functions (A/R & A/P)

Customer Database creation and management

Responsible for calendar management, travel arrangement logistics, customer follow up, invoice tracking

Assisted with website maintenance and updates for various customers utilizing Joomla

Sonoco September 2006-February 2007

Human Resource Assistant (Contract)

Supported recruitment staff with interview scheduling and logistics

Assisted with employee orientation, development, training arrangements and record keeping

Supported with company-wide committee facilitation and participation

Maintained employee files and the HR filing system while assisting with the day-to-day efficient operation of the HR office

City of La Porte March 2001-July 2005

Criminal Investigation Specialist (2004-2005)

Upon request from the Chief of police I moved from HR into the PD role due to the unexpected loss of an employee and the extremely sensitive nature and complexity of this position

Created and maintained database containing Information for the City of La Porte on all sex offenders within the City, as well as all confidential police information regarding aforementioned individuals.

Correlate and correspond with other Law Enforcement Agencies to obtain and streamline intelligence information

Served as Custodian of Records for all sex offender files

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Sr. Human Resources Specialist (2001-2004)

Manage employee benefit plans including, a self-funded medical plan, dental DHMO & PPO plans, a vision HMO plan, employer sponsored life insurance, as well as correlate all employee correspondence with the Texas Municipal Retirement System for all 400+ city wide employees

Coordinated all City sponsored appreciation activities including, an employee Health & Benefits fair, served as chairperson for 6 blood drives annually, organized and staffed various employee appreciation programs including Public Service Recognition Week, City picnics, Winter wonderland festivals, and the Service Awards banquets for 500+ attendees

Administer the City's worker's compensation plan, which consisted of completing all essential forms and paperwork, high levels of employee interaction, and collaborating with doctor's offices & clinics to contain cost to the City.

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