SHRUTI GULATI
**** *********** ********, *********** ** L5V 2V3 H: 437-***-**** **************@*****.***
SUMMARY
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
SKILLS
Organization and efficiency
Recordkeeping and bookkeeping
Interpersonal communication
Client focused
Data entry
Multitasking and prioritization
Problem solving
Detail oriented
EXPERIENCE
04/2019 to Present Administrative Assistant
Mi Life Insurance and Investment – Mississauga
Greetings Clients and maintain reception area
Responding to customer requests queries via phone, e-mail and in personal in a professional and timely manner.
Updating all received contracts and other work in Excel and CRM software.
Handling all paperwork like filing, photocopying and scanning all documents
Maintain inventories of office supplies and place order as required
Organised Catering during office seminars
Attending Webinars with client companies
04/2017 to 03/2019 Administrative Assistant
Venkateshwar International School– New Delhi, Delhi
Greeted and assisted all visitors to the school
Maintained up-to-date department organizational chart
Coordinated and supported events operated by the parent association
Communicated with vendors to place and receive orders, request maintenance services and deliver instructions on behalf of office management
Maintained attendance records, visitor log, taking note to staff vacation time, sick days and personal days
Answered telephones and E-mail inquiries of parents
Completed various duties assigned by school management
04/2012 to 03/2017 Receptionist
V.I.S. KIDS- New Delhi, Delhi
Sorted incoming mail and directed to correct personnel each day
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment
Maintained and coordinated office records and files
Provided clerical support to all team members to improve office efficiency and enhance productivity
EDUCATION
2015 B. ED English and Economics
Maharishi Dayanand University Rohtak HR
2014 PGDM: Human Resource Management
Institute of Management Technology, Ghaziabad- Ghaziabad UP
2011 B.COM: Commerce
Delhi University – New
ADDITIONAL TRAINING AND CERTIFICATION
Standard First aid and Level C CPR approved by Canadian Red Cross