Manager Food Safety

Vinod Radhakrishnan

Building No:*, Street ***, Zone 75, Al Thakeera, Al Khor,Doha, Qatar

Mobile No: +974-****-****, Email id : *********@*****.***

Operations Manager (Restaurant Operations)

Highly organized and diligent professional drawing upon over 20 years of experience in Restaurant Management to contribute to smooth and productive operations. Collaborate cross- functionally across organizational levels to build consensus, track benchmark achievement, and troubleshoot emerging issues. Experience in Fine Dining/Casual Dining/ Coffee Shop management.

- Core Competencies –

Restaurant Operations Recruitment & Training

Team management Purchase Management

Budgeting & P&L Pre-Opening of Restaurants

Food Safety Hygiene Business Development

Menu designing Menu pricing

Food Costing Menu Re-Engineering

PROFESSIONAL EXPERIENCE

Current Profile – August 2019 to present

Consulting with an upcoming investor in Doha, Qatar to establish a chain of restaurants across Qatar . Currently available in Qatar

Elite Hospitality Management, Doha, Qatar

Operations Manager (July 2018 – June 2019)

Successfully opened and Managed the entire operations of

Farzi Café (Indian Cuisine -120 covers) fine dining restaurant, Mama Suad (Kuwaiti – Arabic Cuisine) Casual Dining restaurant, Stress Bar – High end premium coffee lounge (Selling top of the line specialty coffee & desserts ) in Qatar.

Handled the entire pre-Opening works of 3 different restaurant concepts such as PaPaYa (Pan Asian Cuisine), Just Chapati (Casual dining ), 888 (Triple Eight) (Food Truck concept)

Contributed to the recruitment of all FOH and BOH staff from different countries including

Europe

Co-ordinated the marketing activities for the restaurant launches

Liaison with government departments for obtaining necessary permissions

Managed the contractor’s and consultant’s activities like fit out and other works

Set the operational budgets for all the restaurants under operation .

Managed the supply chain for the restaurants

Managed a staff strength of 110

Managed the food safety & hygiene aspects

Set up the entire SOPs for BOH and FOH for the restaurants

Al Shine Restaurants LLP, Kochi, Kerala, India

Regional Operations Manager ( August 2017 to June 2018)

Handled the operations of 6 Multi Cuisine, Fine dining restaurants and 2 Casual dining restaurants

Effectively increased the sales from 15 million Indian rupees to 20 million Indian rupees within a period of 6 months creating additional revenue from restaurant catering business

Managed a work force of more than 250 employees including Restaurant Managers, Supervisors and other FOH and BOH staff..

Controlled the purchase cost by effective price negotiations and distribution management

Handled the Pre-opening works of 2 new restaurants

Provided training to the FOH staff on Cross Selling, Upselling techniques

Provided additional training on Food Safety & Hygiene

Co-Hosted the TV cookery shows such as Tasty Time, Super Taste etc. on behalf of the restaurant directly translating to improved customer awareness and restaurant business

Doha Restaurants Group, Doha, Qatar

Operations Manager – (March 2016 to July 2017)

Managed the entire operations of 6 Casual dining (Zaatar W Zeit )and 2 Semi fine dining

(Lees & Chili House) restaurants in Doha, Qatar.

Managed over 250 employees including shift managers, supervisors, kitchen staff, delivery drivers, counter staffs

Successfully improved the sales and handled a sales of over 4 million riyals a month

Implemented strict cost control and reduced the food cost by 5% in a period of 6 months

Contributed to sales by creating sales promotion schemes such as My book Qatar voucher, and special privilege schemes for major corporates including Al Wakra sports club, Qatar

Airways, Qatar National Bank, UDC etc

Trained the restaurant managers on food safety & hygiene, customer service excellence etc.

Spicy Village Restaurants LLC, Muscat, Sultanate of Oman

Assistant Operations Manager-Operations Manager ( October 2013 to October 2015)

Handled the operations of 5 Multi Cuisine restaurants across Oman

Increased the sales from 75000 Omani Riyal to 120,000 within 10 months

Reduced the food cost from 35% to under 30% by re-aligning the menu prices and effective waste management and portion control

Started the corporate meal delivery business for the first in the company serving almost 30 corporates in a day

Managed the restaurant catering business with banquet functions like birth day parties and other special occasions parties

Seagulls Catch Restaurants, Jeddah, Kingdom of Saudi Arabia

Senior Restaurant Manager-Assistant Operations Manager ( September 2009 to August

2013)

Managed the operations of 7 specialty and 1 Multi Cuisine restaurants

Successfully managed a work force of over 300 employees

Improved the sales from 3 Million Saudi Riyals to 5 Million Saudi Riyals within 1 year

Managed the pre-opening of 1 new Multi Cuisine restaurant with 120 covers

Assisted the General Manager in Budgeting, P&L, Business development

Silver Sands International Hotel (4*), Trivandrum, Kerala, India

F&B Associate to Assistant F&B Manager ( July 1994 to May 2004 & June 2005 to July 2009)

Provided excellent service to the guests of 3 outlets

Handled cashiering, purchase management etc.

Assisted in recruitment of hotel staff

Assisted the F&B manager in managing the operations of 3 outlets

Handled more than 1000 banquets including high profile wedding, corporate functions, birthday parties

Languages known: English, Hindi, Tamil, Malayalam, Arabic (working proficiency) Personal information

Nationality : Indian

Passport No: N 4793452 valid till 2025

Education

University of Wales- Post Graduate Diploma in Business Administration (Marketing Major)

University of Kerala- Bachelor of Commerce

IAET, Kerala – Diploma in Hotel Management

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