Social Media Customer Service

Curriculum vitae

It’s an honor for me to introduce this C.V with my personal information to apply to work in your group as an employee contributing in the development of this corporation.

Personal Information: ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ

Name: Amine Benzeghioua.

Nationality: Algerian.

Date of Birth: 07/11/1980.

Place of Birth: Jijel – Algeria.

Contact Details: ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ

Address:Um Ghoulina - Doha

Mob : 66847745

Email : ****************@*****.***

Objective: ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ

Work in a challenging environment in a business company or organization in administration or training or education where I can utilize my capabilities to advance in my career.

I am self-motivating, ambitious and eager to learn. I am a responsible individual with strong communication skills and work ethics besides being creative, focused and highly determined

I am willing to take responsibility and work independently. At the same time, I can work well in teams.

Looking for both personal and professional growth makes me capable of working confidently under pressure.

Education: ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ

Bachelor’s degree / Management Science / 2000-2006 / University of Jijel – Algeria

Work Experience: ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ

Mai 2011 – Mars 2019 : accountant / Municipality of Ouled Yahia – Algeria.

Duties :

Assisting in the preparation of budgets

Managing records and receipts

Reconciling daily, monthly and yearly transactions

Preparing balance sheets

Processing invoices

Providing customer service to clients

Resolve financial disputes raised by the customer service and sales teams

Being a key point of contact for other departments on financial and accounting matters

Supporting the Finance Manager and executives with projects and tasks when required

Preparation of leases for the property of the establishment (shops, hostels, warehouses, ...).

Collection of amounts owed by tenants.

Holding and running the warehouse of the institution.

Dealing with the Foundation's suppliers with the necessary requirements and requirements in order to ensure the good conduct of the institution and the payment procedures of the suppliers.

Mai 2009 – Mai 2011: accountant / Sanabel Peace Mills– Algeria.

Duties :

Coordination with external and internal auditors

Process journal entries

Manage all billing processes, receive vendor invoices and match purchase orders

Prepare end of month reports and end of year financial statements

Maintain the confidentiality of the financial statements of the company

Budget preparation

Manage records and receipts

Reconcile receivable and receivable accounts with forecasted financial flows

Compliance with financial policies and regulations

Money management

Conduct analysis and interpretation of data and results

Mars 2007 – Mai 2009: administrative employee / Municipality of Ouled Yahia – Algeria.

Duties :

Maintains office and all allied premises in good working conditions.

Maintains official records and documents in safe custody.

Arranging New and Renewal of Employees Residence Permits.

Maintain and update rental and lease agreements List for Office and accommodations and follow-up for its renewals.

Handles employee queries and ensures that they are addressed thru either self or others.

Assists managers to help implement administrative policies and procedures.

Doing all Administrative duties when needed.

Skills: ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ

Communication skills.

Organization skills.

Decision-making skills.

Training and developmental Skills.

Budgeting skills.

Languages: ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ

Arabic: Native language.

English: Intermediate .

French: Intermediate.

Computer Skills : ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ

MS software (Word, Excel, PowerPoint…. Etc.) Social media

Hobbies: ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ

Reading, Social media, Traveling, Swimming, Football, Fishing,…. .

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