Customer Service Representative

ANU MONCY

****,***** ****** • Mississauga, ON L*A 2K8• Canada

437-***-**** • **********************@*****.*** / **********@*****.*** Summary of Qualifications

• Extensive experience working in retail industry including picker,customer service and as a cashier

• Excellent customer service skills developed through regular face-to-face interactions with guests. Have consistently received positive scores from customer comment cards.

• Familiar with using point-of-sale systems for submitting food orders and processing payments. Skills

• Teamork skills

• Adaptability

• Time Management

• Customer Service

• Fluvent in English

,Hindi and

Malayalam

• Computer Skills: Windows,

Excel, Word, PowerPoint,

Internet and e-mail

• Attention to Detail

Professional Experience

LIKE PHOTOGRAPHY, INDIA (2019-2019)

• Collect cash from customers

• Monitored products and ensured packaging does not include imperfect products

• Prepared and labeled boxes for shipping

BREEZE RESTAURANT, INDIA (2017-2018)

• Sorting food items

• Solving customer complaints

• Picking and Packaging

• Greeting customers

•

SREE NARAYANA INDUSTRIES, INDIA (2018-2018)

Customer service representative

Handling cash

Managing Accounts

Education

MAHATHMA GANDHI UNIVERSITY (2014-2017)

3 YEAR - BACHELORS OF COMMERCE

ALGOMA UNIVERSITY ( 2019)

BUSINESS ADMINISTRATION(PURSUING)

1 YEAR-ONTARIO GRADUATE CERTIFICATE

• Planning & Budgeting

• Strategic decision making

• Fundamental business administration skills

• Leadership skills & critical thinking skills

AVAILABILITY - PARTIME (20 hrs)

WEEKDAYS – MONDAY, WEDNESDAY (ANYTIME)

TUESDAY,THURSDAY,FRIDAY(NIGHT SHIFT)

WEEKEND - SATURDAY,SUNDAY(ANYTIME)

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