August 7, 2019
Dear Procom Hiring Team:
I am interested in building a career with Deloitte by securing the position of Project Manager, ServiceNow in Old Toronto. I learned about this job position via CareerBuilder and have gained a keen interest in working with your team. I very much appreciate the diversity, personal growth and development opportunities which Deloitte thrives to promote throughout its company. I believe I would be a great fit for your corporation as I would not only add value to your organization with my current project management work experience and enthusiastic personality but also grow with time to serve the organization better with my best intention and work ethic. Through my 12 years of work experience within the financial and printing industry as a senior project manager in the client services at Toppan Merrill, which are detailed on the attached resume, I have acquired a tremendous amount of work experience in managing multiple time-sensitive and high-profile financial projects, end to end project management, delivering exceptional customer satisfaction, scheduling and organizing logistics with external stakeholder and vendors on several transactional products. I provide a great deal of strategic initiatives, operational efficiency and workflow from the initial stages of budgeting and project documentation to the completion of the project. Furthermore, I possess extensive experience with detailed and complex financial projects, enjoy being point of contact on problem solving customers’ concerns and project production, reporting to management and liaising with clients face-to-face to name a few whilst working effectively in a fast-paced environment. Moreover, I am viewed as an outstanding performer and recognized for my contributions at Toppan Merrill from demonstrating a positive work environment and supporting my team on projects, identifying erroneous information to minimize additional cost, managing multifaceted project deliveries and product accuracy whilst showing high levels of initiative, meeting client expectations and leading high-quality standards. I believe myself to be an ideal candidate for this position. Should you have any questions, you may reach me via phone: 416-***-**** or via email: email@example.com. Along with this letter, I have attached a copy of my resume. Thank you very much for your consideration and I look forward to hearing from you soon.
Senior Project Manager - Client Services
An enthusiastic and passionate senior project manager in client services with over 12 years of professional experience in the financial and printing industry. Possess strong business acumen and offering exceptional customer service, analytical problem solving and time management skills to work in high-pressure, multi- faceted environments.
Leader on several complex projects with high quality standards, technical knowledge, attention to detail.
Exceed client expectations, direct interpersonal communications with customers and sales and compliant to industry standards.
Supporter of positive work environment, diversity and work effectively as a team.
Possess leadership skills on final decisions, customer communications and project management skills and meet business objectives.
Leader on solutions; identifying erroneous information, research in advance and provide effective direction to project deliverables under high-pressure environment.
Deliver positive results, demonstrate excellent organizational goals, and effective negotiation skills.
Manage financial accountability, meet deadlines on project delivery, timeline and budgeting and analytical on end to end project management.
Platforms: Windows 10 OS, Mac 0S X
Applications: Office Suite (Microsoft Word, Excel, PowerPoint, Outlook, Sharepoint), Adobe Photoshop, Adobe Acrobat, Adobe Illustrator, Salesforce CRM, JMS, Pitstop Professional EDUCATION
Graphic Communications Management, Ryerson University 2004 – 2008 Toronto, ON
Major: Bachelor of Technology
Toppan Merrill Corporation, Senior Project Manager, Client Services June 2007 – Present
(formerly Merrill Corporation Canada)
Project lead with high-profile procurement initiatives in the financial and printing division. Responsibilities include client focus, meeting tight deadlines, strategic planning, project co- ordination, budgeting, project documentation, end to end project management, problem-solving leadership, product accuracy, aligning projects with SEC and SEDAR regulation standards, leader on several complex projects and managing vendor relationships for project delivery.
Delivering exceptional customer satisfaction for all inquiries related to client accounts and projects.
Providing consulting expertise to international offices (i.e. U.K., France, Hong Kong, U.S. and also Canada) and implementing new strategies.
Championing and participating with project teams, both domestically and internationally, on workflow to refine business implementation and efficiency.
Proficient at developing standard operating procedures for consistency and minimalizing risk within the business.
Strong interaction with key stakeholders, clients, and sales for project execution.
ACTIVITIES & AFFILIATIONS
• 2009: Effective Persuasion and Public Speaking Course at Ryerson University
• 2014: Founder of Wellbeing program for children at Queen Victoria Public School
• 2014: Member of Landmark Worldwide – personal development
• 2019: Enquiring as to taking Master of Business Administration