Chester M. Bedia
Present Address: Bayanan, Muntinlupa City, Philippines
Permanent Address: Lipa City, Batangas, Philippines
Seeking a Human Resources Management position that will allow me to apply my professional experience and education to assist the company in the accomplishment of its goal.
Qualifications & Skills
Human Resources Professional with demonstrated history of working in BPO, Manufacturing, Power Energy, Oil & Gas and Construction industries. Skilled in different HR Facets such as Recruitment, Employee Relations, Labor Relations, Employee Engagement, Compensation & Benefits, Business Partnering and Training & Development. Experienced in building the company from ground up and setting up HR Operations for start-up companies.
HR & Admin Manager
Ecorenew Philippines Inc. (BPO)
12F, Aeon Center, Filinvest Corporate City,
1781, North Bridgeway, Alabang, Muntinlupa City
October 29, 2018 – present
Oversees the full spectrum of HR Operations and ensures smooth administration and delivery of all HR and Admin services and programs.
1.Manages recruitment and selection process and partners with hiring managers on all staffing needs to ensure a smooth and seamless recruitment and on-boarding process or new hires.
2.Advises, partners with and proactively coaches management regarding employee relations issues to ensure consistent application of practices in compliance with legal requirements and company policies. This includes providing counseling and coaching with regards to possible disciplinary actions, in-house investigations and case management.
3.Promotes healthy relationships between the management and the employees through mediation, handling labor disputes, grievances and guides department managers through employee issues.
4.Acts as the representative of the company in labor and legal cases concerning employee issues.
5.Formulates, implements and monitors HR processes, policies, strategies and initiatives aligned with the overall business objectives of the company.
6.Manages compensation and benefits program locally and provides information and guidance to employees.
7.Oversees annual performance review process / program that drives high performance and performance improvement.
8.Administers and reviews salary administration / salary structure, employee benefits & welfare program and performance evaluation to ensure effectiveness, compliance and equity with the agreed process and framework.
9.Promotes and ensures that recognition and engagement activities take place, taking responsibility for overseeing the organization, planning and execution of such events as needed.
10.Monitors the “pulse” of the employees to ensure a high level of employee engagement and to proactively address issues and risks.
11.Ensures effective communication of Company-wide and local initiatives and decisions, partnering with leadership team to deliver them as well as the individual communication of outcomes.
12.Assesses training needs and sources out vendors to provide trainings / seminars as part of the company’s developmental plan for the employee’s growth.
13.Prepares company’s annual training plan / report; tracks and monitors each training and evaluates them to ensure effectiveness.
14.Ensures contracts, insurance and mandatory requirements, government regulations and safety standards are followed properly.
15.Processes company regulatory requirements to ensure compliance to secure registration and permit from government agencies.
16.Oversees all general services functions including janitorial, security and other administrative related functions.
17.Participates in various company programs and activities through participation in standing and ad hoc committees, task forces and project teams; attends training program and learning sessions for the enhancement of professional, technical and personal proficiencies.
Voyager Global Services Inc.
6th Flr. Science Hub, Tower 2, Campus Drive
McKinley Hills, Taguig City
March 26, 2018 – October 31, 2018
Employee Relations (Labor Relations / Employee Engagement)
1.Conducted coaching, counseling with management and employees with regards to possible disciplinary actions and administrative cases.
2.Planned and conducted new employee orientation to foster positive attitude toward organizational objectives.
3.Ensured labor compliance by monitoring and implementing applicable human resources requirements, administering disciplinary procedures, conducting investigations, maintaining records, representing the organizational hearings and ensuring and maintaining balance and fairness in the whole process.
4.Formulated, designed, revised company policies and procedures and maintained company handbook as needed.
5.Provided advice and guidance to management and employees on employment issues including company policy and procedures, terms of employment and legislation.
6.Partnered with department managers and acted as consultant of supervisor/staff on employee relations and other people-related issues.
7.Created sound working environment and culture through communication meeting / channel, employee activity, employee engagement and team building.
Business Partnering and Communication
1.Promoted and provided venue for feedback and complaints/concerns and ensured speedy response and action to successfully manage or meet customer expectations.
2.Partnered with Operations through seamless interface and appropriate and immediate response to their needs through proper implementation of HR programs.
1.Managed end-to-end process of recruitment (from sourcing to deployment to hiring department).
2.Developed sourcing and recruitment strategies and workflow.
3.Ensured labor compliance related to employment.
4.Handled vendor management (recruitment firms, headhunters etc.) and internal business partnering.
5.Formulated and implemented sourcing and recruiting policy.
6.Integrated sourcing and recruiting trends to ensure a robust resource pipeline.
7.Served as the link between management and employees by providing consultation on strategic planning with top management to recruiting, interviewing and hiring new staff.
8.Provided current and prospective employees with information about company policies, job duties, working conditions, salary, opportunities for promotion and employee benefits.
Compensation & Benefits
1.Managed company and government benefits administration.
2.Coordinated compensation administration such as payroll, salary increments, distortions and updates with our outsourced payroll team.
3.Ensured labor compliance related compensation and benefits implementation.
1.Monitored employee’s KPI and periodic evaluation / appraisal and coordinated with immediate superior for coaching / mentoring for performance improvement.
1.Kept personnel files and employee data, benefits processing and certification requests etc.
2.Served as a link between management and employees by handling questions, interpreting and administrating contracts and helping resolve work-related problems.
HR / Personnel Specialist (Supervisory)
Arkad Engineering & Construction Co.
Al-Khobar, Saudi Arabia
February 2, 2017 – February 1, 2018
1.Conducted exit interviews with separated employees and discussed the results with HR Manager.
2.Represented Company on legal hearings in labor office.
3.Handled employee grievances and discussed them with HR Manager and Operations for the resolution.
4.Identified manpower requirements and planned / managed the complete requirement life-cycle for sourcing best talents from diverse sources.
5.Sourced out suitable candidates by cost effective advertisements, internal references, job portals, social media, professional online media and other outsourcing agencies and from company database.
6.Conducted interviews for rank and file positions.
7.Ensured that team is maintaining employee information in all appropriate systems (201 folder and database).
8.Coordinated with the hiring managers for the applicant’s final interview schedule.
9.Conducted HR induction for new hires.
10.Monitored, guided and advised employees on their vacation availment and entitlement.
11.Administered processing of employees’ vacation pay, salary adjustment and final settlement payment for separated employees.
12.Coordinated with ticketing officer for the issuance of employees’ ticket for their vacation leave.
13.Monitored employees’ performance appraisal (probationary and annual evaluation) and movement (transfer, resignation, termination etc.) and coordinated them with finance / payroll for the necessary adjustment.
14.Monitored medical invoices from the company’s affiliated clinics / hospitals and coordinated them with Finance Department for payment.
15.Handled employees’ cash advances and coordinated them with Finance Department for salary deduction monthly.
Site HR / Admin
SRACO (for Saudi Aramco Project)
Binban, Riyadh, Saudi Arabia
January 6, 2015 – January 5, 2017
1.Secretarial assistance including preparation of correspondence, screening telephone calls, setting up conference calls, and organizing meetings / appointments as requested by the Unit Head.
2.Distributed and tracked documents (transmittals and letters) received from and sent to Contractors, Unit, Division and Department within Saudi Aramco, updated and filed them systematically.
3.Liaised and coordinated with different Unit Personnel and follows up on their reports to be submitted to the Division Secretary for consolidation.
4.Administered employees’ timesheets and leave requests and submitted them to HR for payroll processing.
SRACO (for GCCIA Project)
P.O. Box 3894 Dammam, Saudi Arabia
June 9, 2013 – November 28, 2014
1.Prepared advertisements for job vacancies, provided company’s information, career opportunities and benefits to attract applicants.
2.Sourced out applicants through computer databases, networking, Internet recruiting resources (Bayt.com, Naukrigulf.com, Monstergulf.com, Minhati.com, Linkedin etc.), media advertisements, job fairs, recruiting firms or employee referrals.
3.Screened and evaluated applicants’ qualifications for each position from different sources based on job requirements.
4.Coursed through all the qualified CVs for each position to the requesting manager for further evaluation.
6.Coordinated interview schedule with the requesting manager upon his evaluation.
7.Arranged applicants’ interview upon confirmation of the requesting manager, processed all the logistics (travel, logding, meals if needed) then escorted them to their interview proper.
8.Extended job offers to all successful candidates and negotiated the job offer to ensure it is within the budget for each position.
9.Furnished mobilization department a copy of the signed job offer letter for the mobilization and visa processing.
10.Scheduled successful candidates for medical examination with the companies’ affiliated hospital.
11.Monitored and updated manpower reports and application status and furnished HR Manager a copy for reference.
12.Prepared employment records / 201 file for each new hire.
13.Conducted new hire orientation.
1.Arranged and provided new employee(s) housing / hotel accommodation, cash advances, ID No., email ad etc.
2.Updated the company policies and procedure.
3.Assisted the HRM in conducting midterm & annual reviews (PMS), in calculating the employees’ performance ratings and compiled them to assess their training requirements / needs.
4.Monitored employees’ attendance and managed their records properly.
5.Responded to employee’s queries and requests such as preparation of certificate for employment and medical insurance needed for their training abroad.
6.Coordinated and followed up with Finance the payments for the ticket & hotel reservation / booking from the affiliated travel agencies and payment for the contractors’ manpower services.
7.Coordinated with travel agencies for the employee’s ticket booking / reservation and issuance for their training, business trips, vacation, meetings (both local and international flights) etc. and monitored the tickets issued regularly for checking purposes.
8.Administered contractors’ timesheets and billing statement for salary / payroll processing.
9.Monitored contractors’ vacation leave entitlement and availment and updated the leave tracker regularly.
10.Kept, maintained, updated employee’s 201 folders and ensured proper documentation both in files and database.
11.Processed purchase requisition, purchase order and invoices in SAP then forward them to Finance for payment.
12.Updated regularly in SAP employees’ personal data, dependents, addresses, education, IQAMA, passport, insurance etc and in HR e-file / database.
13.Processed employee’s reimbursement with the company’s medical service provider.
14.Processed clearance and conducted exit interview with the resigning / exiting employees.
HR Business Partner (Supervisory)
Expert Global Solutions (formerly APAC Customer Services Inc.)
Plaza C, Northgate Cyberzone, Filinvest Corporate City
Alabang, Muntinlupa City, Philippines
July 7, 2008 – June 10, 2013
Managing and facilitating the day-to-day HR-related operational tasks including Recruitment, Compensation and Benefits, Employee Relations, Implementation of HR Policies and Processes, Record Management, Learning and Development and any other HR matters. Promotes and supports positive, pro-active employee relations by providing and initiating varieties of employee services, activities and communication vehicles. Provides the employees and management team with valuable feedback through daily interactions, counseling, coaching and reporting various personnel actions.
Employee Relations / Employee Engagement
1.Advised management regarding employee relations issues to ensure the consistent application of practices in compliance of legal requirements and company policies. This includes providing counseling and coaching with regards to possible disciplinary actions and in-house investigations.
2.Provided an “open door” policy for employees to communicate work related concerns.
3.Acted as liaison between employees and management.
4.Conducted all exit interviews and provided feedback to management for recommendations.
5.Conducted monthly department focus group discussions. Led discussions to extract ideas and identified improvement areas within operations and employee relations. Provided management periodic summaries or reports identifying issues and suggestions to improve work environment.
6.Interpreted and administered all company policies and procedures. Recommended changes in site's policy when required and ensured change that supports company policies.
7.Ensured proper compliance on company policies and guidelines with regards to handling of employee disciplinary cases. Ensured that proper information is sent to carrier and each case is resolved.
8.Coordinated regularly with the Managers or Supervisors on consultations and on-going cases.
9.Sit down with TLs and Managers during cascading of policies to ensure proper implementation and identify causes of communication gaps / disconnects.
10.Represented company on all HR audits and legal hearings such as unemployment and equal employment.
11.Conducted orientation with newly-promoted TLs on HR processes, company policies and procedures.
12.Assisted on day to day inquiries on employees’ benefits.
13.Planned, organized, facilitated and executed company-related events (e.g. Company Outing, Christmas Party, Social Clubs etc.)
1.Attended to all recruitment activities i.e. performing searches and sourcing of qualified candidates from various recruitment sources such as internet recruiting resources such as Jobstreet, JobsDB etc., graduates lists from the different schools, employee referrals, company’s recruitment partners, campus recruitment and employment agency like PESO or Public Employment Service Office; liaising with recruitment agencies and internal managers for job fairs, meetings, schools and universities and other recruitment events; drafting and posting of advertisements in Jobstreet, JobsDB, employment agency, local newspapers and mass media (TV and radio).
2.Performed phone screening and other screening processes such as voice simulation, voice recording and test call as requested by internal and external clients
3.Conducted initial interviews and selected appropriate candidates for each post.
4.Administered and interpreted psychological tests and on-line exams.
5.Carried out background / reference checking prior to employment / deployment.
6.Ensured proper documentation.
7.Managed candidates’ database.
8.Monitored and maintain up-to-date recruitment progress reports and all related staffing communication.
Compensation & Benefits
1.Administered salary and benefits processing (leave, HMO, allowance, insurance etc.)
2.Handled employee requests and queries if any (both for Company and mandated benefits).
3.Facilitated clearances of separated employees.
1.Examined and verified accuracy of employee’s logtime / DTR.
2.Monitored and prepared attendance report.
1.Managed and updates employee database.
2.Kept, maintained and updated 201 files and in SAP.
1.Responsible for identifying and managing risks within own area of work and ensuring compliance with all relevant legislation, company policies and procedures.
2.Reported promptly to Management on any risk incidents in area of work.
Advanced Contact Solutions Inc.
Lipa City, Batangas / Makati City, Philippines
November 13, 2007 – July 18, 2008
Responsible for manpower sourcing, selection and placement by implementing HR Staffing Policies and Procedures to ensure manpower requirements are served in a timely manner by providing the right fit.
1.Conducted initial interviews.
2.Administered and interpreted psychological tests and on-line exams.
3.Consolidated several test scores.
4.Screened reviewed and evaluated applicant’s qualification.
5.Performed phone screening and other screening processes such as voice simulation, voice recording and test call as requested by internal and external clients.
6.Informed applicants about the job career or opportunities in the organization.
7.Encoded and updated relevant information about the newly hires and employees in HRIS.
8.Prepared and maintained employment records and endorsed them to CompenBen Section.
9.Generated Daily Employment Report and submitted to clients as needed.
10.Conducted background investigation of new hires.
11.Performed searches and sourcing out of qualified candidates from various recruitment sources such as internet recruiting resources such as Jobstreet, JobsDB etc., graduates lists from the different schools, employee referrals, company’s recruitment partners, campus recruitment and employment agency like PESO or Public Employment Service Office.
12.Performed job advertisements such as posting of vacancies in Jobstreet, JobsDB, employment agency, local newspapers and mass media (TV and radio).
13.Acted as Liaison Officer to job fairs, meetings, schools and universities and other recruitment events.
14.Conducted company orientation of new hires.
15.Facilitated new hire deployment / endorsement to requesting department / section.
16.Handled Near Hire Training (English Proficiency Training) under TESDA and monitored the status of the trainees during training.
HRD Staff 2
Sohbi Kohgei Phils. Inc.
June 21, 2005 – March 15, 2007
Lima Technology Center, Lipa City, Batangas, Philippines
Recruitment and Placement
Responsible for the proper handling and implementation of the company’s hiring policies and processing of employment paper and documents.
1.Sourced out applicants through advertisements, referrals and job fairs.
2.Pre-screened applications based on the qualification standards per position.
3.Coordinated with pre-qualified applicants for testing.
4.Prepared all testing materials prior to the scheduled testing date.
5.Administered tests, checks and interpreted results.
6.Conducted initial interview.
7.Prepared and issued slip for medical examination.
8.Conducted follows up and follow through and maintained a summary and informs applicants of the medical results.
9.Conducted orientation for new employees.
10.Prepared endorsement papers and endorsed new employees to the requesting section.
11.Set up 201 record file.
12.Maintained PRF files.
13.Updated recruitment schedule / manpower complement chart.
14.Prepared manpower reports such as:
a. Recruitment / Manpower Complement
b. DOLE Reports
15.Regularly updated employees’ masterfile.
Compensation and Benefits
1.Administered timely and accurate payroll / salary processing.
2.Administered and implemented all company and government-mandated benefits based on policies/guidelines and procedures set by the company and the government agencies (SSS, HMDF, Philhealth, BIR, Insurance / HMO).
3.Recorded and updated leave credits of all employees.
4.Summarized unused VL at the end of the year to be submitted to Accounting for payment.
5.Prepared monthly and annual perfect attendance.
6.Documented, administered, implemented and monitored employee movement (employees hired, separated, transferred employees, newly regularized and newly promoted employees), employee allowances / incentives and other related transactions.
7.Issued payslips and attended to employees’ queries regarding their salary computation.
8.Ensured safekeeping, orderly filing and updating of employees’ records of performance appraisal and reclassification, records of rewards and disciplinary actions.
9.Secured employees ATM Bank Account Number for payroll purposes.
10.Prepared and released Employment Certificates.
1.Monitored employees’ tardiness and absenteeism and other violations.
2.Counseled employees with work-related problems and issued corrective disciplinary actions to erring employees.
3.Rolled out new and amendments on company policies derived from labor-management discussion / meeting through yearly general re-orientation.
4.Sit in as a member of the Disciplinary Committee in hearing and administrative cases.
5.Documented the issuance of notices and the conduct of hearing as part of the due process.
6.Planned, prepared and implemented all company events / activities to promote retention.
7.Facilitated clearance of all separated employees.
8.Conducted exit interviews and discussed results with the unit heads.
Training & Development
1.Identified training & development needs through TNA or training needs analysis by regularly conducting consultation with different business heads.
2.Scouted agencies and organizations that could provide the necessary training programs based on the company’s approved training plan.
3.Prepared and ensured proper execution of the company’s annual training plan.
4.Prepared all logistics requirements (venue, materials, training modules, hand-outs and certificates).
5.Ensured that the cost of each training program is within the company’s training budget.
6.Evaluated each training program and its effectiveness.
7.Maintained and updated employees’ training record.
8.Processed VISA of local employees for training abroad.
9.Processed VISA and AEP of expariates.
10.Monitored their expiry and renewal dates and kept an organized file of all records.
11.Processed passport and VISA of all employees or official travel abroad.
HR / Personnel Assistant
Hitachi Cable Phils. Inc.
June 21 – December 21, 2004
Lima Technology Center, Lipa City, Batangas, Philippines
1.Sourced out and screened applications.
2.Scheduled applicants for initial interview and testing.
3.Conducted initial interview for rank and file positions.
5.Prepared contracts for employees.
6.Monitored 201 files and in filing important documents.
7.Conducted background checking.
8.Prepared and issued ID and nameplate for newly hired employees.
Compensation & Benefits
1.Checked and computed time record of employees.
2.Distributed attendance reports to all sections.
3.Updated Personnel records in the computer for timekeeping purposes.
4.Posted and maintained employees’ record of sick leave, vacation leave and emergency leave.
5.Prepared and maintained employees’ leave card.
6.Monitored employees’ attendance (tardiness and absences).
7.Prepared summary of leave and tardiness per cut-off to be submitted to Accounting for payroll.
8.Prepared perfect attendance reports, absenteeism, tardiness and overtime reports and conversion of sick and vacation leave annually.
BA Psychology La Purisima Concepcion Academy
Batangas State University Mataas na Kahoy, Batangas
2000 – 2004 1995 - 1999
Born on September 4, 1982 in Lipa City. Third in the brood of four. Roman Catholic, single in excellent health. Responsible. Goal and results oriented. Hardworking. Flexible. Approachable. Trustworthy. Organized. Enthusiastic. Willing to learn. Can work with minimum supervision. Open to new learnings and with pleasant disposition towards work. Willing to render overtime and work on shifts. Computer literate.
Chester M. Bedia