Customer Service Sales

PADMASRI MANTHA

*** ******** *****, ******

Tel# 780-***-**** / 306-***-****

email: ********.*******@*****.***

SUMMARY -

An enthusiastic, compassionate person, looking for a suitable position.

APPLICABLE SKILLS

Customer focused & motivated

Fluent in English,, Telugu, Hindi & basic French.

Dedicated, flexible and approachable.

EDUCATION

EDUCATIONAL ASSISTANT CERTIFICATE Present

oKeyano College – Fort McMurray, AB

TESOL-Teaching English as a Second Language 2012

oEducation Canada College – Toronto, ON

FRENCH DIPLOMA 2010

oMinistere de I’ immigration et des Communautes culturells-Montreal, QC

TEACHER’S Training – MONTESSORI COURSE 1996

Srinivas Academy-Bombay, India

MASTER’S DEGREE IN PSYCHOLOGY 1984

oAndhra University-A.P; India.

BACHELOR’S DEGREE IN ARTS (English Literature) 1982

oAndhra University-A.P; India.

PROFESSIONAL EXPERIENCE

Teacher On Call: Worked in public schools, dealing with children from ECDP to grade 7. Working as a teacher on call with catholic school board of Fort Mc murray for the past 5 years.

Customer Service Representative - Grand & Toy - Fort McMurray, AB 09/2012 - 11/2012

Took customer orders by fax, email, phone and compiled the same for delivery

Fraud Agent - NCO Financiers – Montreal, QC 09/2011 - 04/2012

Analyzed applications for credit cards

Checked for fraud in identity and transactional departments

Communicated with clients, helped them in protecting against fraud

Worked in the Transactions and the applications departments of Capital One bank.

Sales Associate - Mark’s Work Warehouse – Fort McMurray, AB 09/2008 - 02/2009

Category manager

Sales Associate - Canadian Tire- Fort McMurray, AB 08/2008 - 09/2008

Housewares inventory management

Cashier & Customer Service - Walmart - Fort McMurray, AB 10/2007 - 08/2008

Cashier & Sales - Loblaws, Extra foods – Fort McMurray, AB 11/2006 - 02/2007

Replaced returned goods

Maintained a healthy team spirit

Inventory management

Met company's strategic goals

Sales forecast & planning

Materials requirement planning

Teacher - Urdu School - Manama, Bahrain 11/2004 - 10/2006

- Taught middle school children (grades 6 & 7)

Teacher - Urdu School - Manama, Bahrain 04/1998 - 12/1999

Taught middle school children (grades 6 & 7)

REFERENCES - Upon request

Contact this candidate