Office Assistant Medical

Tarah Campeau

**** ******** *** *** * ************@*****.***

Ottawa, Ontario K2C 2B8 613-***-****

PROFESSIONAL PROFILE

Well qualified and results-oriented individual trained and educated as a Medical Office Assistant. A motivated, hardworking person with Dental and Medical experience. Strong administrative skills with positive, flexible and patient attitude. Highly developed skills in Excel spreadsheets and computer applications . Adept at handling highly unpleasant interpersonal situations with the highest degree of professionalism and respect. Ability to complete work while meeting multiple demands. Able to work in a variety of settings and adapt to different situations. Self-reliant and confident working under minimal or no supervision. Composed, respectful and organized. SKILLS/ABILITIES

● Typing speed of 110 words per

minute

● Competent in Accuro / AbelDent/

PS Suite

● Knowledge of Anatomy,

Medical/Dental Terminology, and

Psychology

● Familiar with OHIP/billing

● Standard First AID & CPR Level C

with HCP & AED

● Microsoft Windows: 98, XP, Vista,

7, and 2010

● Microsoft Word, Office, Outlook

● Medical Transcription

● Bookkeeping

● Familiar with different Insurance

plans and their coverage plans

● Honours Medical Office Assistant Diploma

RELEVANT SKILLS

Dental Receptionist

● Scheduled patients appointments, filled in cancellations and no shows

● Followed up on unresolved account balances to bring revenue in for the office

● Organized and maintained chart filing system

● Entered treatment plans, posted payments, entry charges, and handled pre-authorizations

● Participated in several Abel-Dent training sessions with online trainer, and workplace trainer

● Professionally and courteously verified appointments with friendly email reminders or by phone

● Submitted insurance claims and dispersed payment with necessary paperwork Medical Office Assistant

Tarah CampeauPage 2

● Coordinated patient care through the clinic: checked in, escorted to exam rooms, prepared exam or treatment rooms, assisted doctor with vitals, weight/height, answered questions, provided post-appointment service, monitored the waiting room

● Answered enquiries by phone and in person in a helpful, respectful and efficient manner

● Transmitted lab orders,prescriptions, tests, physician notes or medical records by fax.

● Assisted physicians when requested

● Entered data demographic information, scanned medical history, diagnostic procedures, and/or previous treatment in EMR systems

● Responsible for accurately documenting information into patient's electronic medical record

● Provided assistance in filling out first information forms and ensured that all forms were properly processed and filed

Customer Service

● Updated daily logs, computer tracking systems and other relevant documentation

● Unloaded Food bank truck weekly

● Trained new volunteers

● Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests

● Regularly checked on guests to ensure satisfaction with each food course and beverages

● Consistently adhered to quality expectations and standards

● Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas, and service refrigerator

WORK HISTORY

Temporary Dental Receptionist November 2018-December 2018 MOA Rayta Medical Center October 2018- November 2018 Day Program and Food bank assistance June 2017- August 2017 Caldwell Family Center

Child Care Provider June 2012-October 2017

Private Homes, Ottawa Ontario

EDUCATION

Medical Office Assistant Diploma Program March 2018 – October 2018 Algonquin Careers Academy, Ottawa

High School Diploma

Elizabeth Wyn Wood School Sept 2011 - June 2015

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REFERENCES

Available upon request

Contact this candidate