THAVA THANOMHACK

**** *. ***** **. • Fresno, CA *3703• 559-***-**** phone

ac8zzb@r.postjobfree.com email

PROFESSIONAL PROFILE OFFICE ADMINISTRATOR

●Over ten years experience in office and customer service with recognized strengths in accounting.

●Excellent working knowledge using IBM and Mac systems: Quickbooks, Lotus 1-2-3, Microsoft Excel, WordPerfect, Microsoft Word, MAS 90, El Dorado, Benefit Administrator and SAP programs.

●Ability to train, motivate and supervise customer service employees.

●Process payroll, payroll tax reports, data entry, filings, and maintain/update accurate inventories.

●Resolve, analyze and research issues due to billing discrepancies.

●Issues refunds terminations, collections and apply premiums.

●Typing: 45 wpm

●10 Key: 7281 ksph

EMPLOYMENT

Hire Up - Sante Health System Fresno, CA

Administrative Assistant March 2019 -Present

●Putting medical records and approval letter together

●Scanning documents in systems and faxing documents to specific medical offices

●Making sure UM department letters and documents get scanned in

Kiwi Transport Inc. Fresno, CA

Accounting Clerk March 2016- July 2018

●Invoicing/Billing

●Collection calls

●Payroll

●Employee Verifications

●Quarterly tax prep and process

●Intermediate reports for Supervisor

●Creating and auditing forms and spreadsheets

●Quarterly safety regulations

Hire Up - Pentair - Kiwi Transport Inc. Fresno, CA

Customer Service Representative / Accounting Clerk September 2013 – March 2016

●Multi-phone lines/ Verbal interaction with customers

●Purchasing material with vendors

●Filing and attaching documents in SAP program

●Entering orders and maintaining orders on SAP

●Creating part numbers and purchase order in SAP

Trans-western Insurance, Inc. Fresno, CA

Premium Billing – Office Assistant February 2010 – September 2013

●Bill groups monthly for medical/dental/vision

●Weekly collections for group payments

●Maintain satisfaction records

●Print checks and check registers

●Reconcile bank balances

●Handling flexible benefit accounts

●Handling IT support for all in office

●Entering medical billing CPT codes

●Handling EOB for medical billing department

EDUCATION

Fresno City College: Business Administration (2009 – 2011)

Milan Institute: Cosmetology license (2007 – 2008)

REFERENCE

Provided upon request

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