Office Coordinator

Julia A. Munguia

*** ********** **. ****, ** ****1

Cell: 973-***-**** E-mail: *******.*****@*****.***

PROFILE

•Bilingual; fluent in Spanish

•Goal and detail oriented individual with leadership capabilities; patient service oriented

•Highly motivated, adaptable, problem solver and well organized

•Great with managing time and carrying out tasks that need to be completed

•Strong oral and written communication skills

EMPLOYMENT

Children’s Hospital of Philadelphia, Philadelphia, PA 8/2018 - Present

Office Coordinator II

•Performing advanced clerical tasks: answer phones, open and distribute mail, prepare copies and faxes, invoices

•Coordinating monthly meetings for division

•Providing assistance for general office maintenance and duties including, but not limited to, maintaining files, correspondence, binder templates/tabs, and records to allow for timekeeping for the department

•Scheduling meetings as requested and coordinate meeting location

•Obtaining necessary medical clearances and authorizations for upcoming appointments

•Updating population management database

•Handle highly classified medical information brought in by patients and healthcare

Providers.

Memorial Sloan Kettering Cancer Center, New York City, NY & Basking Ridge, NJ 11/2014 – 8/2018

Session Assistant II

•Promoted from Session Asst. I

•Mentor new team members to become acclimated and confident with scheduling appointments

•Assist the clinical teams along with many research assistants with facilitating the clinic efficiently

•Run the chemotherapy unit and maintain a safe environment for all patients

•Develop training and organizational tools to optimize patient experience

•Manage and maintain an academic and research oriented practice by providing administrative

support to clinical team

•Independently open/close outpatient clinical practice area

•Orient patients to the outpatient visit, environment and accommodating patient needs

•Manage problematic interactions while remaining compassionate and offering conflict

resolution as needed

Cradles to Crayons, Morristown, NJ 02/05-11/14

Head teacher

•Helped with maintenance in classroom.

•Kept the students occupied by doing motor skill activities with them

•Positions required attention to detail and organizational skills

Rowland V. Lucid, Jr., Esq., Morristown, NJ 06/04-02/05

Assistant Secretary

•Facilitate management of urgent paperwork for clients and ensured that all clients are updated

on status of files

•Faxed and mailed high priority documents to appropriate destinations

•Made sure all files were in place and invoices were sent out

•Prepared important documentation to be checked

EDUCATION

William Paterson University, Wayne, NJ

Bachelor’s degree in Sociology

2010- 2013

Count College of Morris, Randolph, NJ 2008-2010

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