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Sales Manager

Mumbai, Maharashtra, India
April 01, 2019

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Professional Summary


Work History


***/***, ****** **********, ******* Nagar Road No.2, Khajuria Tank Cross Roads, Malad W, Mumbai, Maharashtra 400064 • Cell: +91-976******* • Experienced professional with Sales & Branch Management experience of over 20 years. Computer proficient with strong communication skills.


Excellent Communication skills

Very good Interpersonal skills

Committed professional

Decision making abilities

Problem solving abilities

Branch Manager, 05/1991 to 04/1999

Lausanne Jewellers LLC – Dubai, Dubai

Joined as counter manager, promoted to floor incharge & eventually as Branch Manager In charge for all activities pertaining to sales department for the outlet Oversaw a branch team consisting of 8 sales representatives Responsible for procurement of all items on display of showroom & finalising new designs for the branch

First point of contact for all customers. Passed on the customer to respective sales POC as per customer requirement

In charge of training & development for new joinees Store Manager, 09/2002 to 03/2004

Shyam Jewellers – Mumbai, Maharashtra

Managed a team of 4 sales associates

Assigned employees to specific duties to best meet the needs of the customer Instructed staff on appropriately handling difficult and complicated sales. Examined merchandise to verify that it was correctly priced and displayed. Generated repeat business through exceptional customer service. Branch Sales Manager, 04/2004 to 09/2008

Kanz Jewels L.L.C – Dubai, Dubai

Supervised a sales force of 5 sales associates.

Developed a comprehensive training program for new sales associates. Promptly resolved all customer requests, questions and complaints. Built relationships with customers and the community to establish long-term business growth. In charge of procurement of all display items in store Education

Showroom Manager, 02/2009 to 04/2015

Madhuvan Jewellers – Mumbai, Maharashtra

Managed a team of 2 members (Shop setup is small)

Attending customers & catering to different needs viz. jewellery requirements / Loan against jewellery / Loan against assets

Conducting daily accounts for all sales activities Responsible for overall performance of the jewellery store Associate of Arts: Sociology, 1984

Mumbai University (MU) - Mumbai, Maharashtra, India

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