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Executive Secretary, Administration Assistant, Personal Assistant

Fereej Ibn Dirhem, Qatar
April 01, 2019

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Bea Saraswaty


Nationality : Indonesian

Place/Date of Birth : Jakarta/June 28, 1986

Marital Status : Married

Current Address : Fereej Abdul Aziz, Doha - Qatar

Phone : +974-****-****

Email :

Work Experiences

Executive Secretary to General Manager (2011 – present) Holiday Villa Doha Hotel & Residence

• Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.

• Attend meetings and keep minutes.

• Receive and screen phone calls and redirect them when appropriate.

• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)

• Make travel arrangements for executives.

• Handle confidential documents ensuring they remain secure.

• Prepare invoices or financial statements and provide assistance in bookkeeping.

• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.

• Maintain electronic and paper records ensuring information is organized and easily accessible.

• Conduct research and prepare presentations or reports as assigned. Administrative Assistant (2010 – 2011)

Holiday Villa Doha Hotel & Residence

• Provide full admin support to the team and department.

• Perform data-entry, documentation, printing and filling duties.

• Maintain a proper and user friendly filling and document control system for recording and tracking of all documents.

• Support the officers in daily admin roles and to keep stock of stationary supplies for the department.

• Create and maintain useful databases for the department.

• Assist the Head of Department to maintain a proper attendance and tracking report.

• Assist on any ad-hoc tasks as required by the department. Pre Opening Hotel Team & Guest Service Assistant (2008 – 2010) Holiday Villa Doha Hotel & Residence

• Always greet guests in a friendly and professional manner.

• Engage each guest as a unique individual and listen attentively to their requests. Education

Travel Business Management (2004 – 2008)

National Hotel Institute, Bandung - Indonesia

Bandung Institute of Tourism (STP Bandung, formerly known as National Hotel Institute), located in Bandung, Java-Indonesia, majoring in Travel Business Management, Bachelor Degree. Graduated August 2008.

SMA 2 Bandung (2001 – 2004)

Senior High School



• Fluently speaking, writing and understanding

in English as a secondary language, and

native Indonesian as my mother tongue.

• Computer literate, I proficiently working with

PCs program application especially Microsoft

Office (i.e. Outlook, Word, Excel, Power

Point), Photoshop, E-mails and Internet.


• Adaptable, fast learner, service and detail


• Capable working as a team or individual,

excellent communication skill and

integration at any level.


• Mr. Roy Buma

Deputy General Manager of Holiday Villa

Mob. No: +974-********


• Ms. Karima Hida

Front Office Manager of Holiday Villa

Ph no: +974-****-****

Email :

Skills & Strength

• Make reservations over the phone and in person.

• Responsible for a cash float throughout your shift and ensuring it balances correctly at the end of shift.

• Listen to guest’s complaints or concerns and resolve their issue in a timely manner. Trainee as a Cargo Handling Officer (2006 -2007)

Lufthansa Airlines

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline. Take orders from customers and arrange pickup of freight and cargo for delivery to loading Efficicent and organized Executive Secretary that able to provide proficient administrative assistance and organizational support within the executive suite. I’m able to multi-task and prioritize independently with confidentiality, remain neutral within corporate political areas and yet operate as a cohesive collaborator, reliable, accurate and punctual.

I’m willing to provide day to day assistance to the company’s operations. My extensive experience in administrative, clerical, secretarial and office management concepts will be very helpful in performing my functions effectively.

Looking forward to work in a professionally competent environment where my organizational and communication skills can be fully utilized to assist executives in daily tasks.

I hereby declare that all the above mentioned

information given by me is true and correct to the best of my knowledge and belief.

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