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Mental Health Service

Raleigh, NC
March 31, 2019

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Tavenia L.Williams

**** ********* ****, ******* ** 27616

Cellular 919-***-****

Email address:

PROFESSIONAL SUMMARY: Accomplished Social Work professional with several years of interpersonal experience seeking to leverage extensive background as a Clinical Social Worker working with individuals and families.


Licensed Clinical Social Worker Associate (LCSWA)-P009361

CPR Certification

Experience creating service plans and assisting clients in reaching targeted goals

Ability to interview and assess client needs of various ethnic backgrounds

Provider Credentialed: Blue Cross Blue Shield NC, Sandhills, Alliance & NC Health Choice

Demonstrated ability to supply problem resolution and to identify and diffuse difficult situations

Able to properly document appropriate forms, reports and records within the specified timeframe

Ability to establish trusting interpersonal relationships and collaborate with community partnerships to provide clients and/or patients with suitable resources

Excellent organizational, verbal, and written communication skills


MSW, Master of Social Work, North Carolina State University, NC 2011 Summa Cum Laude

Bachelors, Business Administration, Campbell University, Buies Creek, NC, 2007

Associate of Arts, Wake Technical Community College, Raleigh, NC, 2004



Fayetteville Psychiatric Associates: Fuquay Varina, North Carolina

Position Held: LCSWA-Outpatient Therapist (05/2017-present

Full Time 40 hours per week)

Responsibilities include:

Provide individual, group, and family therapy to individuals of all ages using person centered philosophies and best practices in all service delivery.

Conducts comprehensive clinical assessments and clinical diagnostic services

Develop Safety and Crisis Plans

Recommend community resources

Collaboration with treatment team members

Experience working with children, adolescents and adults

Ability to engage in an eclectic approach of therapy using CBT, Motivational Interviewing, Solution Focused Therapy etc.

Neuro Community Care: Wake Forest, North Carolina

Position Held: Wounded Warriors Project Independence Program Case Manager (01/2016-06/2017

Full Time 40 hours per week)

Responsibilities involve providing community-based case management support to active military and veterans who have experienced a traumatic brain injury (TBI), spinal cord injury (SCI) or physical and neurological issues. Task duties include the following to promote an improved quality of life and increased independence.

Manages case load of 25-30 U.S Military OEF/OIF/OND

Provide community or home based case management support throughout 50 United States

Reviews case file and completes psychosocial assessments with client to determine needs, services, goals and interest

Utilizes referrals, case information, as well as client input to develop an individualized case plan, which outlines functional supports to acquire, retain and improve independence

Research programs and services in areas such as employment, volunteer, recreation, transportation, day programs and education

Identifies and contacts community resources in order to coordinate services and programs for the client

Responsible for directing and guiding Life Skills Coaches with implementing identified services in order to meet the personal goals of the client outlined in the case plan

Completes monthly progress notes and documentation to ensure compliance with organizational requirements

Provide positive support and act as an advocate

Identify barriers, triggers, or changes in functional status in order to develop proactive interventions that promote independence

. Passage Home: Raleigh, North Carolina

Position Held: Veterans Program Director Supportive Services for Veteran Families (SSVF) & Grant-Per Diem (GPD) (05/2013-01/2016) Full Time 40 hours per week

Responsibilities involve helping military veterans and families that are homeless or at risk of homelessness. Task duties include the following:

Screening, Intake, Case Management Services, Goal Setting, Outreach & Advocacy for Veterans & families

Provide program oversight, monitoring, and administration

Interview clients and conduct psycho-social assessments

Tracking Program & Monthly reports for the Veteran Administrations Office

Input data in HMIS system CHIN (Carolina Homeless Information Network)

Coordination of Services with VA Medical Center, Continuum of Care, & local community agencies

Conduct Housing Inspections. Prepare and collaborate with VA Medical Center for yearly audits

Participate in veteran stand downs and various community events supporting veterans

Collaborate with VA staff members to provide supportive services for GPD & Hud-Vash clients

Workplace Options: Raleigh, North Carolina

Position Held: EAP Counselor (04/2012-05/2013) Part Time 20 hours per week

Responsibilities involved taking inbound telephonic calls from employee’s seeking to obtain in the moment supportive counseling to address their mental health needs in order to maintain a healthy work-life balance. Task duties include the following:

Answer inbound calls for EAP

Provided short term telephonic supportive counseling and crisis support

Provided an eclectic approach of Solution Focused, and Cognitive Behavior Therapy etc to meet the service needs of client’s.

Engaged in active listening skills providing culturally competent support for client’s globally

Provided referrals to external services for additional resource information as required

Triangle Family Services: Raleigh, North Carolina

Position Held: Emergency Housing Case Management (07/2009-05/2013) Full Time 40 hours per week

Responsibilities involved helping homeless and working families at imminent risk of losing their homes to avoid eviction by teaching them basic life skills that helped to retain housing. Task duties include the following:

Orient new participants to services, complete intake assessments and service plans, make referrals to other partner agencies and internal services as needed

Maintain a large volume of active client cases, involving eviction prevention and rapid re-housing

Participate in individual and group supervision meetings and in-service training

Develop and maintain collaborative relationships with other agencies. Participate in community meetings relevant to working with the homeless population

Meet with participants on a monthly basis to ensure clients are working on previously agreed upon goals increase a positive outcome. Make home visits to clients in need of supportive services.

Connect families with consumer credit counselors and follow up with debt management and budgeting plans. Work with clients to secure beneficial and educational seminars

Essential Supportive Services, Clayton North Carolina

Position Held: Clinical Intake Specialists (09/2011-01/2012) Part Time 16 hours per week

Provide comprehensive functional assessment of consumers admitted to outpatient behavioral health provider

Collaborate with the ACTT team members and involve mental health consumers and family in the development and implementation of person centered plans

Assist consumers in developing plans and goals needed to facilitate independent functioning and to decrease dependency

Document and complete assessments, service plans, progress reports, case correspondence, service logs and other required monitoring and reporting documentation as appropriate and on a timely basis.

Assist consumers to access and to coordinate appropriate mental health and related services

Volunteer Experience: Wake Med Health & Hospitals-Cary, NC

Position: Information Desk Volunteer-Women’s Pavilion & Birthplace (10/2015-Present)

Welcome and acknowledge every customer in a friendly and professional manner.

Utilize Wake-Med phone skills

Accurately provide direction and assistance to patients & visitors

Consistently check and confirm patient room assignment utilizing Wake Meds computer system

Certificate and/or Trainings: Cognitive Behavior Therapy for Anxiety, Depression, and Personality Disorder, Tele-Mental Health trainings include: HIPAA Compliance, Tele-Mental Health Best Practices, Crisis Planning in Tele-Mental Health

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