Current Address: ***** ****** ****. ***. *** • New Orleans, Louisiana 70127
Decree in Computer Information Systems (CIS) Southern University - New Orleans LA PROFESSIONAL EXPERIENCE
Technical Support staff at Globalstar LLC : selected as the best satellite phones and tracking devices troubleshooter for North America January 2018.
Selected as best billing bilingual customer specialist for North America January 2017. Software skills: Expert in Remedy and Jira for Technical, billing and systems security Tier 1 and 2 for 3 years Microsoft Office: Tutor for student support services at southern University At New Orleans since May 2016 Microsoft Power BI: currently ongoing .
Data collection specialist for Retail Measuring services since 2011 to 2016 for ACNielsen company for 4 years. SKILLS AND MAJOR COURSES COMPLETED
● Auditing. ● Technical support staff for Globalstar LLC Covington Louisiana since 2017● Information system security Foundation ● Database management ● Strategic Information System management ● Applied project management●,E-commerce, ● Applied marketing ● Supply chain management ● Microsoft Office, Access, Excel● sports ●Elementary statistics● principles of marketing
●principles of micro and macro-economic ● Conflict Resolution skills ● Fluent in English and French. ACTIVITIES AND HONORS
Best Nielsen Cameroon Lead list 2015 for computer help desk and panel census for Yaoundé city ●Manager of Fezap and sons Enterprise since 2004 to 2008 ● Nielsen Cameroon company ambassador for Yaoundé city and royal communities since January 2011 to January 2016 ●