Address : Dubai, UAE
E.mail : firstname.lastname@example.org
Nationality : American and Egyptian
Religion : Christian
Date of birth : 10 feb 1971
Driving License : American
Language : Arabic and English
Work Experience :
March 2018 Till now
Agriyas Meat Trading
May 2017 to February 2018
By Justice Accounts -Dubai UAE
Data Entry / Secretary
October 2010 to March 2016
2020MD BILLING – Paramus, NJ
CUSTOMER SERVICE / SECRETARY / SALES
April 2004 to November 2008
TOYOYA Abdullah Abdulghani & Bros. Co. W.L.L – Doha, Qatar
Resolving even the most difficult customer issues.
Maximize customer satisfaction and manage on-site customer service representatives.
Improved service quality and increased sales by developing a strong knowledge of company's
Addressed negative customer feedback immediately.
ASSISTANT HEAD BILLER
January 2002 to January 2004
INTERCONTINENTAL CAIRO SEMIRAMIS HOTEL – Cairo, EGYPT
Performed debit, credit and total accounts on computer databases, using specialized accounting
software. " Lane Mark "
Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank
Prepared financial and regulatory reports required by laws, regulations or boards of directors.
TELEPHONE OPERATOR / RECEPTIONEST
April 1999 to December 2001
CORAL BEACH HOTELS – SHARM EL SHEIKH, EGYPT
Provided accurate and appropriate information in response to customer inquiries.
Worked with upper management to ensure appropriate changes were made to improve customer
RECEPTIONEST / CUSTOMER SERVICE / SALES
January1995 TILL January 1999
IKEA FURNITURE USA/ NEW JERSEY
Providing and delivering professional helpful, high quality service and assistance before, during
and after the customer s requirements are met
industrial technical school 1994
High School Diploma
High Institute of Tourism & Hotels