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Customer Computer

Location:
Gurgaon, Haryana, India
Posted:
March 30, 2019

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Resume:

CURRICULUM VITAE

NASHEEM ALI Email: ac8ycb@r.postjobfree.com

Address: Mobile No: +91-945*******

MB-136 Shakarpur New Delhi-110092

Career Objective:

To associate with the esteemed organization that provides me an opportunity to show my skills improve my knowledge with latest trends and to be a part of the team that works dynamically towards the growth of the organization

Work Experience:

HCL Technologies Limited Noida (Feb.2017 to Present )

Working in the domain of Risk Chargeback.

Primarily dealing with customer database and analyzing the possible frauds in the account.

Majorly track and monitor the bank's transactions and activity that comes through the customer’s accounts.

Having knowledge of chargeback Re-Presentment.

Ensuring incoming retrieval requests & chargeback’s are processed in accordance with Visa and MasterCard regulations.

AXIS BANK

Six month experience Axis bank“Business development officer”15/05/2016 to 25/11/2016

Process knowledge

CLAIMS & DISPUTES (Create the claim when customer says these are Unauthorized transaction or it is not done by the Card holder)

CHARGEBACK ( Recover the funds from the merchant and investigate)

Re-Presentment

Education:

Qualifications

School College

Board/University

Year

Percentage

Post Graduate

ABES EC Department of Business Administration, Ghaziabad.

Uttar Pradesh Technical University

2016

52

Graduate

BHIMRAO AMBEDKAR UNIVERSITY

BHIMRAO AMBEDKAR UNIVERSITY

2012

Senior Secondary

Dr. Ram Manohar lohiya inter college

Uttar Pradesh Board

2009

Higher Secondary

Dr. Ram Manohar lohiya inter college

Uttar Pradesh Board

2007

Computer & Other Proficiency:

Working knowledge of MS Excel and MS Word.

Achievements and extracurricular activities:

Won prizes, participated and co-ordinate in different DOCUMENTARY competition

iPlan Education is a unit of Inforay Consultants Pvt. LTD CAPITAL MARKETING CERTIFICATION 2015

Diploma in computer pc maintenance and assembling and internet. F Tec computer centre Noida.

Diploma in Tally 7.0,9.0 Global Computer Centre Manipuri (UP)

Personal Details:

Date of Birth 17th January 1993

Father’s Name Mr. Shamim Ali

Marital Status Single

Declaration:

I hereby declare that the above mentioned particulars are true to the best of my knowledge and belief.

Current Location: Noida

NASHEEM ALI

*Notice Period: 60 Days



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