Customer Service Data Entry
Resume:
Lorie Jones
Byron, GA *****
***************@*****.***
Profile: A team member and aggressive self-starter with experience in a fast paced environment. Focus on meeting and exceeding goals without losing insight to quality and accuracy. Strong leadership and communication skills. Able to prioritize workloads and remain flexible to changing priorities. Proficient in MS Word, MS Excel, MS Outlook.
Education: 1994 Peach County High Ft.Valley, GA
Major Studies: Business Calculations, Accounting, Ten Key, and Keyboarding, Member of Cooperative Business Education work program.
Experience: August 2013 to April 2017
The Home Depot
Appliance Specialist
Provide the highest level of customer service to customers. Assist customers, assess customer needs and guide customer decisions to build customer relationships and drive profitable sales.
January 2011 to August 2013
The Home Depot
Cashier
Meet and greet customers and assist them with their purchases, count tills at beginning and end of shift, work the service desk which includes answering phones and transferring to the appropriate department, process returns, process will calls, and phone sales as needed.
February 2003 to August 2003
Willingham Loan & Realty
Data Entry Clerk
Front office customer service, receive and post rental payments for over 500 rental properties, file warrants/judgments with court for non-payment of rent, receive calls and dispatch maintenance for all repairs, schedule showings of properties with realtors and clients.
01/2004-01/30/2009
10/2002-02/2003
05/1996-01/1999
Bossard, Inc Byron, GA
(Formerly Larson & Company)
Customer Service Representative
Heavy data entry, managed multi-line phone system in a professional manner, generated reports for quality control, coordinated shipment arrival dates with external vendors to ensure inventory availability.
04/1995-05/1996
Allied Business Systems Macon, GA
Administrative Assistant
Directed customer calls to proper service areas, data entry, supported IBM maintenance calls, maintained and ordered office supply stock, supported other areas of office as needed.
References available upon request.
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